DEPARTMENTS |
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| SSC Directorate | SSC Directorate |
| Student Liaison | Student Liaison Student Liaison is the branch of SSC that deals with front line student administration interactions and information services to all ECU students. Typically our s... |
| Contact Centre | Contact Centre |
| Student Central & Off Campus Support | Student Central & Off Campus Support Student Central Joondalup Student Central Mt. Lawley Off... |
| Student Central Bunbury | Student Central Bunbury |
| Enquiry Services | Enquiry Services In 2006 a University review was conducted and enquiry management was identified as an area where significant improvement could be achieved. Under the sponsorship of Pro... |
| RightNow Queue Monitor | ... |
| Training & Documents | Enquiry Services Support Documents Enquiry Services Service St... |
| Contact Us | Enquiry Services Contact Us Please email ems@ecu.edu.au for all RightNow and Solidus system enquiries/requests, including: |
| Staff | |
| Student Connect | Student Connect Officers |
| Student Retention & Support | Student Retention... |
| Staff | Student Retention & Support Multifaith Chaplaincy Student Retention Counselling Learning Centres Equity & Diversity ... |
| Student Finance & SSC Business | Student Finance & SSC Business... |
| Fees & Scholarships | Fees & Scholarships Fees |
| Student Progress & Systems | Student Progress & Systems The exam submission system is currently closed. For further information, please contact Assessments (assessments@ecu... |
| Timetable | Timetable Office The Timetable Office co-ordinates the timetabling of on ... |
| Timetable Coordinators Manual | School Timetable Coordinators Manual The School Timetable Coordinator’s manual continues to be developed and currently includes the following sections that can be download... |
| Timetable Coordinators | School Timetable Coordinators School ... |
| Staff | Timetable |
| Admissions | ECU's Domestic Admissions office determines the outcome of every applicants application for admission into an ECU undergraduate or postgraduate courses. The success of every application is determined ... |
| Staff | Admissions |
| Admissions Procedures | Admissions Procedures The Admissions Team assess and process applications for entry into University. These applications can be received; as a paper based application, through the Tertiary... |
| References for Processing | References for Processing The below list of pages are references, processes and documents that are frequently referred to by Admissions Officers when assessing applications. There... |
| English Policy | ... |
| Admissions Policy | Admissions Policy The Admissions Policy is currently unavailable as it is being reviewed. Once the changes have been finalised, the policy will be made available.... |
| PR Documentation | PR Documentation If an applicant states that he or she is a Permanent Resident, certified copies of documentation must be submitted with their application to support this |
| Encumbrances | Encumbrances There are two types of Encumbrances that Admissions Officers will come across when processing applications; they can be ACADEMIC or FINANCIAL |
| Resume a Course | Resume a Course Coming Soon... |
| Checklists /Status | Checklists / Statuses STATUSES It is important that Admissions Officers update the statuses in Callista correctly. BAM's data is linked to the differing stat... |
| Concurrent Enroll | Concurrent Applicants who wish to study concurrently (be enrolled in two courses at the same time) need to complete the below attached form. They require permission from the Associate Dea... |
| TISC | TISC Peak Processing Periods The Admissions Office has two main periods where Admissions takes place each year. These are: Semester 1 : Ap... |
| Procedures | TISC Procedures... |
| 2010 Updates | 2010 Updates STAT Monday 8 March:Scoring adjustments have been made to the STAT tests. New scores come in for any tes... |
| e-Admissions | e-Admissions e-Admissions was introduced in 2009 and has phased out the paper-based application. The paper-based application form is now unavailable from the ECU websi... |
| Procedures | Procedures E-ADMISSIONS PROCEDURES The below Resources are step by step instructions on the procedures that are followed when processing applicat... |
| 2010 Updates | 2010 Updates OFFERS Friday the 16th of April: Offers are now being made for Semester 2, 2010! If you are putting anyboey onto OFFER, the Offer ... |
| Special Cohorts | Special Cohorts Coming Soon... |
| Portfolio | ... |
| Cross-Institutional | Cross-Institutional Coming Soon... |
| Non-Award | Non-Award Coming Soon... |
| WAAPA | WAAPA Coming Soon... |
| Special Courses | Special Courses and Course Changes Coming Soon... |
| Faculty Contacts | Faculty Contacts Coming Soon... |
| HDR | Higher Degree by Research The HDR Senior Student Progress Officer Co-ordinates the admission of candidates into the Master by Research and Doctoral programs offered by the Uni... |
| Advanced Standing | Advanced Standing Advanced Standing is recognition of prior learning in terms of experience and/or prior studies. For more detailed information and general enquires, encourage applicants ... |
| Assessments & Student Records | Assessments & Student Records... |
| Staff | Assessments & Student Records Assessments |
| Systems Support | Systems Support |
| Marks Recording | Marks Recording To understand and use the new Marks Recording spreadsheet you will need to print the Instructional Guide for Academic Staff (below), which is available in a PC or MAC ve... |
| Staff | Systems Support... |
| Student Health Services | Student Health Services The Edith Cowan University Student Health Services seeks to assist the university community, students and staff with health care needs. The primary function of t... |
INDUCTION |
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| SSC Induction | Welcome to the SSC Induction Congratulations on joining the Student Services Centre team at ECU... |
| Staff | Staff Induction Welcome to the SSC induction. The SSC induction program has been designed to assist you to understand the centre’s role in achieving ECU’s strategic priorities... |
| Training Plan | Training Plan The processes and procedures within each department in SSC varies and to assist you in your training your department has designed a specific training plan for you. You will ... |
| Ground Rules | Ground Rules Timekeeping Staff to arrive at work by 8.30am (unless roster dictates otherwise). Staff to... |
| Universty Service Standards | University Service Standards Please see the following documents for an overview of University Service standards: |
| Student Experience | The Student Experience The Student Experience is a cycle of events a student follows starting from applying for a course to the end of the semester. |
| Enquiry Services | Enquiry Services Phone The image below shows the route that customer calls may take to be delivered to the relevant service group. |
| Confidentiality Agreement | Privacy and Confidentiality Agreement I agree that while performing duties in the Student Service Centre and/or using the Student Record System, undertake to Edith Cowan University that I... |
| Welcome | Welcome to ECU! Thank you for completing this induction. For further information about ECU and SSC: |
MISCELLANEOUS |
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| Help | Help If you are having trouble with the ECU Student Services Centre website please browse the following information and links to see if they solve your problems. Plugins |
| Sitemap | Sitemap If you are having difficulties locating the information you need you can use the sitemap to locate it. Below you will find a listing of all major pages for the ECU SSC website along w... |
| News | News Stores: CurrentAll current news stories are available for viewing from here. You can view a news story in full by clicking on them. If you would like to review news stories of the past p... |
| News Archive | News Stores: ArchiveAll archived news stories are available for viewing from here. You can view a news story in full by clicking on them.... |
| Search | Search If you are having trouble locating the information you need, you can search the ECU SSC website along with other ECU resources using the following search form. To begin your search... |
| Feedback | Website feedbackPlease note that this form is for providing feedback about the ECU Student Services Centre (SSC) website ONLY. Urgent computing problems should be directed to the Help Desk ... |
PROJECTS |
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| SSC Projects | SSC Projects Student Information has put together this webpage that aims to list all projects currently being carried out within SSC. Each project links to a specific p... |
| Archived Projects | Archived SSC Projects Timetable and Room Allocation System Project (TARA) Electronic Student Files Project |
| TARA | Timetable and Room Allocation System Project (TARA) In December 2004 the Strategic Information Management Steering Committee (SIMSC) approved the Timetable a... |
| Tender | Request for Tender for Supply of a Timetable and Room Allocation System including Implementation Closes 28th September 2005 ... |
| Electronic Student Files Project | Electronic Student Files Project Current Environment Edith Cowan University is a multi-campus University that receives between 5000 - 6000 students each ... |
SSC STAFF SITE |
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| SSC Homepage | Centre Administration |
| Staff Information | ... |
| Structure | ... |
| Flow Charts | Process Flowcharts Flowcharts are a tool that assists in defining and understanding how a process works. They show which business areas are involved in the process, the workflow, the trig... |
STAFF ONLY |
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| Staff Only | Staff Only Home... |
| Newsletter | Staff Only Newsletter... |
| Social | Staff Only Social... |
| Pimp Your Pod | Pimp Your Pod Team/Pod/Individual Slid... |
| Pimp Your Pod 2010 | Pimp Your Pod 2010 Team/Pod/Individual |
| Pimp Your Pod 2011 | Pimp Your Pod 2011 Team/Pod/Individual |
| Staff Forms | Staff Forms This page contains a list of forms and relevant links to information and contact details should you need further assistance. You can download these forms by clicking... |
| Exam Timetables | Exam Timetables Deferred Exam Timetable Semester 2, 2012 as at 4 December 2012 |
| Transaction Codes | |