Miscellaneous

Sitemap

If you are having difficulties locating the information you need you can use the sitemap to locate it. Below you will find a listing of all major pages for the ECU SSC website along with a brief overview. You can visit any of the pages listed by clicking on them.


DEPARTMENTS  
SSC Directorate  SSC Directorate  
Student Liaison  Student Liaison Student Liaison is the branch of SSC that deals with front line student administration interactions and information services to all ECU students. Typically our s... 
      Contact Centre  Contact Centre  
      Student Central & Off Campus Support  Student Central & Off Campus Support Student Central Joondalup Student Central Mt. Lawley Off... 
      Student Central Bunbury  Student Central Bunbury  
      Enquiry Services  Enquiry Services In 2006 a University review was conducted and enquiry management was identified as an area where significant improvement could be achieved. Under the sponsorship of Pro... 
            RightNow Queue Monitor  ... 
            Training & Documents  Enquiry Services Support Documents Enquiry Services Service St... 
            Contact Us  Enquiry Services Contact Us Please email ems@ecu.edu.au for all RightNow and Solidus system enquiries/requests, including:  
            Staff   
      Student Connect  Student Connect Officers  
Student Retention & Support  Student Retention... 
      Staff  Student Retention & Support Multifaith Chaplaincy Student Retention Counselling Learning Centres Equity & Diversity ... 
Student Finance & SSC Business  Student Finance & SSC Business... 
      Fees & Scholarships  Fees & Scholarships Fees  
Student Progress & Systems  Student Progress & Systems The exam submission system is currently closed.  For further information, please contact Assessments (assessments@ecu... 
      Timetable  Timetable Office The Timetable Office co-ordinates the timetabling of on ... 
            Timetable Coordinators Manual  School Timetable Coordinators Manual The School Timetable Coordinator’s manual continues to be developed and currently includes the following sections that can be download... 
            Timetable Coordinators  School Timetable Coordinators School ... 
            Staff  Timetable  
      Admissions  ECU's Domestic Admissions office determines the outcome of every applicants application for admission into an ECU undergraduate or postgraduate courses. The success of every application is determined ... 
            Staff  Admissions  
            Admissions Procedures  Admissions Procedures The Admissions Team assess and process applications for entry into University. These applications can be received; as a paper based application, through the Tertiary... 
                  References for Processing  References for Processing The below list of pages are references, processes and documents that are frequently referred to by Admissions Officers when assessing applications. There... 
                        English Policy  ... 
                        Admissions Policy  Admissions Policy The Admissions Policy is currently unavailable as it is being reviewed. Once the changes have been finalised, the policy will be made available.... 
                        PR Documentation  PR Documentation If an applicant states that he or she is a Permanent Resident, certified copies of documentation must be submitted with their application to support this 
                        Encumbrances  Encumbrances There are two types of Encumbrances that Admissions Officers will come across when processing applications; they can be ACADEMIC or FINANCIAL 
                        Resume a Course  Resume a Course Coming Soon... 
                        Checklists /Status  Checklists / Statuses STATUSES It is important that Admissions Officers update the statuses in Callista correctly. BAM's data is linked to the differing stat... 
                        Concurrent Enroll  Concurrent Applicants who wish to study concurrently (be enrolled in two courses at the same time) need to complete the below attached form. They require permission from the Associate Dea... 
                  TISC  TISC Peak Processing Periods The Admissions Office has two main periods where Admissions takes place each year. These are: Semester 1 :  Ap... 
                        Procedures  TISC Procedures... 
                        2010 Updates  2010 Updates STAT Monday 8 March:Scoring adjustments have been made to the STAT tests. New scores come in for any tes... 
                  e-Admissions  e-Admissions e-Admissions was introduced in 2009 and has phased out the paper-based application.  The paper-based application form is now unavailable from the ECU websi... 
                        Procedures  Procedures E-ADMISSIONS PROCEDURES The below Resources are step by step instructions on the procedures that are followed when processing applicat... 
                        2010 Updates  2010 Updates OFFERS Friday the 16th of April: Offers are now being made for Semester 2, 2010! If you are putting anyboey onto OFFER, the Offer ... 
            Special Cohorts  Special Cohorts Coming Soon... 
                  Portfolio  ... 
                  Cross-Institutional  Cross-Institutional Coming Soon... 
                  Non-Award  Non-Award Coming Soon... 
                  WAAPA  WAAPA Coming Soon... 
                  Special Courses  Special Courses and Course Changes Coming Soon... 
                  Faculty Contacts  Faculty Contacts Coming Soon... 
            HDR  Higher Degree by Research The HDR Senior Student Progress Officer Co-ordinates the admission of candidates into the Master by Research and Doctoral programs offered by the Uni... 
            Advanced Standing  Advanced Standing Advanced Standing is recognition of prior learning in terms of experience and/or prior studies. For more detailed information and general enquires, encourage applicants ... 
      Assessments & Student Records  Assessments & Student Records... 
            Staff  Assessments & Student Records Assessments  
      Systems Support  Systems Support  
            Marks Recording  Marks Recording To understand and use the new Marks Recording spreadsheet you will need to print the Instructional Guide for Academic Staff (below), which is available in a PC or MAC ve... 
            Staff  Systems Support... 
Student Health Services  Student Health Services The Edith Cowan University Student Health Services seeks to assist the university community, students and staff with health care needs. The primary function of t... 


INDUCTION  
SSC Induction  Welcome to the SSC Induction Congratulations on joining the Student Services Centre team at ECU... 
Staff  Staff Induction Welcome to the SSC induction. The SSC induction program has been designed to assist you to understand the centre’s role in achieving ECU’s strategic priorities... 
      Training Plan  Training Plan The processes and procedures within each department in SSC varies and to assist you in your training your department has designed a specific training plan for you. You will ... 
      Ground Rules  Ground Rules Timekeeping Staff to arrive at work by 8.30am (unless roster dictates otherwise). Staff to... 
      Universty Service Standards  University Service Standards Please see the following documents for an overview of University Service standards:  
      Student Experience  The Student Experience The Student Experience is a cycle of events a student follows starting from applying for a course to the end of the semester.  
      Enquiry Services  Enquiry Services Phone The image below shows the route that customer calls may take to be delivered to the relevant service group.  
      Confidentiality Agreement  Privacy and Confidentiality Agreement I agree that while performing duties in the Student Service Centre and/or using the Student Record System, undertake to Edith Cowan University that I... 
      Welcome  Welcome to ECU! Thank you for completing this induction. For further information about ECU and SSC:  


MISCELLANEOUS  
Help  Help If you are having trouble with the ECU Student Services Centre website please browse the following information and links to see if they solve your problems. Plugins 
Sitemap  Sitemap If you are having difficulties locating the information you need you can use the sitemap to locate it. Below you will find a listing of all major pages for the ECU SSC website along w... 
News  News Stores: CurrentAll current news stories are available for viewing from here. You can view a news story in full by clicking on them. If you would like to review news stories of the past p... 
      News Archive  News Stores: ArchiveAll archived news stories are available for viewing from here. You can view a news story in full by clicking on them.... 
Search  Search If you are having trouble locating the information you need, you can search the ECU SSC website along with other ECU resources using the following search form. To begin your search... 
Feedback  Website feedbackPlease note that this form is for providing feedback about the ECU Student Services Centre (SSC) website ONLY. Urgent computing problems should be directed to the Help Desk ... 


PROJECTS  
SSC Projects  SSC Projects Student Information has put together this webpage that aims to list all projects currently being carried out within SSC. Each project links to a specific p... 
Archived Projects  Archived SSC Projects Timetable and Room Allocation System Project (TARA) Electronic Student Files Project 
      TARA  Timetable and Room Allocation System Project (TARA) In December 2004 the Strategic Information Management Steering Committee (SIMSC) approved the Timetable a... 
            Tender  Request for Tender for Supply of a Timetable and Room Allocation System including Implementation Closes 28th September 2005 ... 
      Electronic Student Files Project  Electronic Student Files Project Current Environment Edith Cowan University is a multi-campus University that receives between 5000 - 6000 students each ... 


SSC STAFF SITE  
SSC Homepage  Centre Administration  
Staff Information  ... 
Structure  ... 
Flow Charts  Process Flowcharts Flowcharts are a tool that assists in defining and understanding how a process works. They show which business areas are involved in the process, the workflow, the trig... 


STAFF ONLY  
Staff Only  Staff Only Home... 
Newsletter  Staff Only Newsletter... 
Social  Staff Only Social... 
      Pimp Your Pod  Pimp Your Pod Team/Pod/Individual Slid... 
            Pimp Your Pod 2010  Pimp Your Pod 2010 Team/Pod/Individual  
            Pimp Your Pod 2011  Pimp Your Pod 2011 Team/Pod/Individual  
Staff Forms  Staff Forms This page contains a list of forms and relevant links to information and contact details should you need further assistance. You can download these forms by clicking... 
Exam Timetables  Exam Timetables Deferred Exam Timetable Semester 2, 2012 as at 4 December 2012  
Transaction Codes   

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