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Discontinuation of your ECU student email

Thursday, 20 December 2018

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Recent changes in legislation regarding data retention have had significant impact on the maintenance of the hundreds of thousands of existing ECU email addresses, including those of Alumni. As a result, ECU is unfortunately no longer able to offer an ECU email address for life and has been forced to archive all former student email accounts. Your ECU email address will now be archived 14 months after your course completion. If you have completed your course more than 14 months ago you will no longer be able to access your ECU email address (unless you are also a currently enrolled student). If this is the only email address we hold for you, we would strongly encourage you to update your contact details with us with an alternative email address.

You will however still be able to access ECU services such as SIMO and CareerHub, all you need to do is change any logins or accounts with your new email address.

You can also continue to access the ECU libraries and the Proquest Central subject database at ECU libraries by applying to become an Alumni Advantage Member.

We sincerely apologise for any inconvenience, if you need assistance retrieving any of your information following your email account being archived, please contact the IT Help Desk on 08 6304 6000.

As a valued member of the alumni community, we look forward to being able to stay in touch with you

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