Frequently
Asked Questions (FAQ)
Click on the question to see the answer:
What
is SIMO?
SIMO stands for Student Information Management Online. By logging
into SIMO, students can:
- Re-enrol and make amendments to enrolments
- View personal details, including address
and contact details
- Update address details
- Check progress through a course and current
course status
- View examination timetables
- See results for current and past semesters
- Look up fee information
When
can I re-enrol for next semester?
When re-enrolments are open, information will be displayed under the 'Important Announcements'
section on the SIMO homepage.
Alternatively, visit the Student Information website which provides all the very latest student related information, including re-enrolment dates and procedures.
When
are results available?
Your final assessment results will normally be available on SIMO, after Board of Examiners ratification, by the fourth week after the end of the final examination period each semester.
How
do I contact Student Central?
Visit the Student Central Website for information regarding their opening hours and contact details.
What
if I am currently on 'Deferred' or 'Excluded' status and I wish to
re-enrol for the next semester?
Contact Student Central by phone or in person to have your status
changed. Only when this status is changed can you re-enrol through
SIMO.
I’m
not sure which units I need to select?
You need to contact your Course Coordinator
or Student Support Officer before the re-enrolment period closes.
Student Central can provide the name and contact details of the
appropriate person to see.
I'm trying to enroll in a subject, but the classes are are full - what can I do?
When
enrolments open on SIMO for each semester and you find that all classes
in your unit are showing as ‘full’, your options are:
- periodically check
SIMO to see if a vacancy shows, or
- closer to the
commencement of semester you can contact your Student Support
Officer to find out if quotas are going to be extended, or
- visit Student
Central one week prior to commencement of a semester to obtain
a Quota Override form. This form will need to be taken to the
lecturer of the unit that is full to obtain approval and signature
that you can attend the class, you must return the form to Student
Central for processing.
I’m
an internal student, can I select external or online units?
Internal students are able to select external units.
However, Education
and Nursing students should contact their Student Support Officer before enrolling in any external or online units.
International Students must contact the ECU International Students Office at Churchlands Campus.
.
I
just withdrew from a unit and it still shows up on my timetable, what's
wrong?
You may be seeing
a cached version of your timetable. Try refreshing the screen (press
Ctrl+R). If it still doesn't look right, try logging out and logging
in to the system and check it again. If you are still experiencing
problems, you may wish to try clearning your browser cache. Click here,
to find out how.
Is
the Student Handbook on-line?
Yes, see the 'Handbook' link in the SIMO website menu.
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Where
can I get a copy of the SIMO How To Guide?
An electronic version of the SIMO How To Guide is available in the
'SIMO Help' section of this website.
Also located here, are the individual
guides relating to each function of SIMO.
Where
can I see which units I have been exempt from?
After sucessfully logging in to SIMO, click
on the link 'Courses' in the menu on the left hand side. Select
'More info' and scroll to the bottom of the 'More Course Details'
page. Under the heading 'Advanced Standing' you will find the units
you have been exempt from.
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