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About

The Information Technology Services Centre (ITSC) supports the day-to-day activities of students, staff and researchers here at ECU by providing customer-focused IT services.

Our services

  • email services;
  • access to information systems using secure computer and communication networks;
  • facilities such as teaching labs, student e-Labs, multimedia equipment hire and wireless connections; and
  • technical help via IT Service Desk.

Our objectives are to:

  • Safeguard the IT services that sustain the business.
  • Build innovative solutions to address business requirements.
  • Develop simple, consistent, and repeatable policies and procedures.
  • Establish creative, participative ICT governance focusing on continuous improvement.
  • Work with the ECU community to gain credibility by fostering and maintaining relationships and trust.
  • Ensure alignment of technology infrastructure with business strategies.
  • Achieve financial objectives.
  • Provide growth opportunities and job satisfaction for all team members.
  • Work as a seamless team.
  • Promote and drive our shared values within each functional area (Governance, Information Delivery, Infrastructure and Support Services).

Our objectives are driven through our departments.

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