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Contact

IT Service Desk

If you wish to lodge a request or report an incident then please contact the IT Service Desk.  It is preferred that you phone us should your issue require immediate assistance.

Telephone: (61 8) 6304 6000
Email: itservicedesk@ecu.edu.au

Information required

To assist you as quickly as possible, please have the following information ready:

  • your student/staff ID number;
  • the nature of your call;
  • for staff - your current location, phone number and the number of the machine you are using (located beneath the barcode on the white IT Services sticker).

Management

The IT Services Centre management team consists of:

Chief Information Officer
Elizabeth Wilson
Telephone: (61 8) 6304 3737
Email: e.wilson@ecu.edu.au

Departments

Manager, Operations
Louise Hayes
Telephone: (61 8) 6304 3725
Email: l.hayes@ecu.edu.au

Manager, Business Optimisation Services
Phillip O'Shea
Telephone: (61 8) 6304 3781
Email: p.oshea@ecu.edu.au

Manager, Strategy and Planning Services
David Long
Telephone: (61 8) 6304 3646
Email: d.long@ecu.edu.au

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