Contact

IT Service Desk

If you wish to lodge a request or report an incident then please contact the IT Service Desk.  It is preferred that you phone us should your issue require immediate assistance.

Telephone: (61 8) 6304 6000
Email: itservicedesk@ecu.edu.au

Information required

To assist you as quickly as possible, please have the following information ready:

  • your student/staff ID number;
  • the nature of your call;
  • for staff - your current location, phone number and the number of the machine you are using (located beneath the barcode on the white IT Services sticker).

General enquiries

For general enquiries about our Information Technology Service Centre, contact our Management team.

Chief Information Officer
Elizabeth Wilson
Telephone: (61 8) 6304 3737
Email: e.wilson@ecu.edu.au

Executive Officer
Nicole Manolios
Telephone: (61 8) 6304 3769
Email: n.manolios@ecu.edu.au

Departments

Manager, IT Support Services
Mark Ridge
Telephone: (61 8) 6304 3777
Email: m.ridge@ecu.edu.au

Manager, IT Infrastructure
Louise Hayes
Telephone: (61 8) 6304 3725
Email: l.hayes@ecu.edu.au

Manager, Information Delivery Systems
Steven George
Telephone: (61 8) 6304 3781
Email: s.george@ecu.edu.au

Manager, IT Governance and Customer Relationship Management
David Long
Telephone: (61 8) 6304 3646
Email: d.long@ecu.edu.au

Manager, Information Security
Daniel Benporath
Telephone: (61 8) 6304 3650
Email: d.benporath@ecu.edu.au