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Charges for the document delivery service varies depending on your relationship with ECU. The average total cost per transaction is estimated at $35.00 and can be as high as $80.00. Customers are asked to be aware of this when determining the number of requests submitted.
ECU staff are fully subsidised by the library for all document delivery services. This includes delivery of photocopies to the requester.
Students who are eligible for remote external library services are not charged for document delivery, but may have to pay return postage on borrowed items.
Material held by ECU libraries - no charge is levied for intercampus loans or delivery of copies of journal articles or book chapters supplied from an ECU library.