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Contact

If you have any queries or concerns about the complaints process at the University, or just want to discuss your complaint with someone before initiating a formal or informal complaint, you can call or send an email to:

Student and Public Complaints

Ms Alison Byrne
Senior Adviser, Complaints and Integrity
Legal & Integrity, Strategic & Governance Services
Telephone: +61 8 6304 3076
Email: a.byrne@ecu.edu.au

Mr Deon Van Der Westhuizen
Senior Adviser, Complaints, Compliance and Integrity
Legal & Integrity, Strategic & Governance Services
Telephone: +61 8 6304 2056
Email: d.vanderwesthuizen@ecu.edu.au

Staff Complaints

Ms Lesley Roza
Manager Safety and Employment Relations
Human Resources Service Centre
270 Joondalup Drive, Joondalup WA 6027
Email: l.roza@ecu.edu.au

Telephone: (61 8) 6304 2362

Complaints Framework

The Manager, Legal and Integrity within the Strategic and Governance Services Centre has overall responsibility for operation of the Complaints Framework at Edith Cowan University. The Manager and the Compliance team also investigate complaints related to fraud and misconduct.

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