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Student support

Student Central

Student Central is the first point of enquiry for all student questions. They provide a range of student support services and advice, ranging from enquiry handling and referrals, to advice on student administration processes relating to progress in your studies at ECU:

  • Locating your lecture theatre or other teaching rooms on campus
  • Enrolment or academic progress, including obtaining copies of academic transcripts and special letters
  • Advice on how to access services available to you as an ECU student
  • Receipt and processing of all student administration forms
  • Information and processing of requests for study abroad, student exchange  and cross institutional study opportunities
  • Taking on-campus payments
  • Advice on how to obtain an ID card, parking permit and access card


Bunbury campus, Building 1
Telephone: 134 328

Regional Learning Hubs

Regional Learning Hubs provide support options for online students and a space to get together. Through local sessions, students have the opportunity to meet other students and ECU’s Student Success Officers who can assist with assignments, provide technical support or simply be someone to talk to about your studies.

Regional Learning Hubs offer:

  • A mix of weekly face-to-face and peer support
  • Regular student networking opportunities
  • Online support using email and social media
  • Occasional lectures by ECU professors and academic staff

Regional Learning Hubs are currently available in Mandurah, Bunbury and Busselton to provide the online student with a taste of campus life and care. For more information call 9780 7798 or email


Monday 9am – 2.30pm
Mandurah Aquatic and Recreational Centre
303 Pinjarra Rd,

Mandurah WA 6210

Wednesday 9am – 3pm
Maker + Co
75 Victoria Street,

Bunbury WA 6230

Monday & Wednesday 9am-3pm
The Good Egg Café
38/44 Albert Street,

Busselton WA 6280

Course Information Hub

The Course Information Hub provides the following services:

  • Course information and advice relating to course plans, unit selection and nominating majors or minors
  • Assistance with resolution of enrolment complications e.g. prerequisite waivers, timetable clashes and full unit activities
  • Course completion advice, including extensions to deadlines
  • Identify and assist students who require access to academic support
  • Assistance with complex resume a course processes
  • Identify potential graduates


Bunbury campus, Building 1
Telephone: 134 328

Aboriginal or Torres Strait Islander student support

Dellas Bennell is the Aboriginal Student Support Officer for the South West Campus. Dellas' role is to assist Aboriginal or Torres Strait Islander students who require assistance when beginning their university journey and with any issues that may arise affect their studies along the way.

Dellas is located in Building 5, Room 131 and is available on Monday, Tuesday and Wednesdays.

Dellas Bennell
Senior Aboriginal Student Support Officer
Edith Cowan University
585 Robertson Drive
Bunbury WA 6230

Telephone: (61 8) 9780 7721

Nala Karla Student Room - 5.007

The Nala Karla room is a dedicated study and relaxation area for the University’s Aboriginal and Torres Strait Islander students.The student common room is equipped with 3 computers and a printer.It is also furnished with lounges, a dining table, fridge, microwave and tea and coffee making facilities.

AIME - Australian Indigenous Mentoring Experience

AIME is a mentoring program based at universities where we build a bridge back to local high schools and mentor the most disadvantaged kids out of inequality. We've successfully done this in Australia for the last 12 years and are about to share the model to the world.

Click here to view the intro video

For more information contact

Lisa Collard - AIME Program Manager
Location: ECU South West Building 5, Room 122a

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