School: Science

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

  • Unit Title

    Information Services Management
  • Unit Code

    CSG3204
  • Year

    2017
  • Enrolment Period

    1
  • Version

    1
  • Credit Points

    15
  • Full Year Unit

    N
  • Mode of Delivery

    On Campus
    Online
  • Unit Co-ordinator

    Dr Nicole JOHNSTON

Description

Students will develop their skills in managing information units within enterprises, including analysis and design of services; the management of human, material and financial resources; marketing and evaluation techniques; networking and resource sharing.

Prerequisite Rule

Students must pass 1 units from CSI1241

Students must pass 60 credit points at levels 2

Equivalent Rule

Unit was previously coded IST3129, IST3330

Learning Outcomes

On completion of this unit students should be able to:

  1. Adopt, adapt and apply management and marketing strategies, tools and techniques to solve complex team and service-level problems.
  2. Critically evaluate and improve individual performance in a team and/or service environment.
  3. Critically evaluate management theory and its relevance and applicability to information services in large organisations.

Unit Content

  1. Information Services to include; marketing information services, controlling information services, resourcing information services and careers in information services.
  2. Management Basics to include; foundations of management, understanding the environment, strategic planning and management and project planning and management.
  3. Managing People including; organisational behaviour, groups and teams, managing change and Leadership.
  4. The focus in this unit is on the management of information technology service teams within large organisations. The following broad areas of management theory are discussed and selectively applied within this focus.

Teaching and Learning Processes

Lectures, tutorials and case studies.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.

ON CAMPUS
TypeDescriptionValue
AssignmentLiterature analysis40%
Case StudyIT management case studies40%
ParticipationOnline group activities and contributions20%
ONLINE
TypeDescriptionValue
AssignmentLiterature analysis40%
Case StudyIT management case studies40%
ParticipationOnline group activities and contributions20%

Core Reading(s)

  • Robbins, S. P., Bergman, R., Stagg, I., & Coutler, M. (2015). Management. (7th ed.). Frenchs Forest, Australia: Pearson.

Disability Standards for Education (Commonwealth 2005)

For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Student Equity, Diversity and Disability Service website.

Academic Misconduct

Edith Cowan University has firm rules governing academic misconduct and there are substantial penalties that can be applied to students who are found in breach of these rules. Academic misconduct includes, but is not limited to:

  • plagiarism;
  • unauthorised collaboration;
  • cheating in examinations;
  • theft of other students’ work;

Additionally, any material submitted for assessment purposes must be work that has not been submitted previously, by any person, for any other unit at ECU or elsewhere.

The ECU rules and policies governing all academic activities, including misconduct, can be accessed through the ECU website.

CSG3204|1|1

School: Science

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

  • Unit Title

    Information Services Management
  • Unit Code

    CSG3204
  • Year

    2017
  • Enrolment Period

    2
  • Version

    1
  • Credit Points

    15
  • Full Year Unit

    N
  • Mode of Delivery

    On Campus
    Online
  • Unit Co-ordinator

    Dr Nicole JOHNSTON

Description

Students will develop their skills in managing information units within enterprises, including analysis and design of services; the management of human, material and financial resources; marketing and evaluation techniques; networking and resource sharing.

Prerequisite Rule

Students must pass 1 units from CSI1241

Students must pass 60 credit points at levels 2

Equivalent Rule

Unit was previously coded IST3129, IST3330

Learning Outcomes

On completion of this unit students should be able to:

  1. Adopt, adapt and apply management and marketing strategies, tools and techniques to solve complex team and service-level problems.
  2. Critically evaluate and improve individual performance in a team and/or service environment.
  3. Critically evaluate management theory and its relevance and applicability to information services in large organisations.

Unit Content

  1. Information Services to include; marketing information services, controlling information services, resourcing information services and careers in information services.
  2. Management Basics to include; foundations of management, understanding the environment, strategic planning and management and project planning and management.
  3. Managing People including; organisational behaviour, groups and teams, managing change and Leadership.
  4. The focus in this unit is on the management of information technology service teams within large organisations. The following broad areas of management theory are discussed and selectively applied within this focus.

Teaching and Learning Processes

Lectures, tutorials and case studies.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.

ON CAMPUS
TypeDescriptionValue
AssignmentLiterature analysis40%
Case StudyIT management case studies40%
ParticipationOnline group activities and contributions20%
ONLINE
TypeDescriptionValue
AssignmentLiterature analysis40%
Case StudyIT management case studies40%
ParticipationOnline group activities and contributions20%

Disability Standards for Education (Commonwealth 2005)

For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Student Equity, Diversity and Disability Service website.

Academic Misconduct

Edith Cowan University has firm rules governing academic misconduct and there are substantial penalties that can be applied to students who are found in breach of these rules. Academic misconduct includes, but is not limited to:

  • plagiarism;
  • unauthorised collaboration;
  • cheating in examinations;
  • theft of other students’ work;

Additionally, any material submitted for assessment purposes must be work that has not been submitted previously, by any person, for any other unit at ECU or elsewhere.

The ECU rules and policies governing all academic activities, including misconduct, can be accessed through the ECU website.

CSG3204|1|2