Adviser Service

ECU International is committed to providing international students with the best service possible. A free and confidential Adviser service is available on Mount Lawley and Joondalup campus. This service also extends to email support where students are unable to present in person (for example, are overseas or at a regional campus).

What kinds of concerns do students normally see an Adviser for?

• Assistance with academic appeals
• Concerns about personal safety
• Crisis and urgent situations affecting studies
• Cross cultural communication issues
• Dealing with other areas of the University
• Family matters
• Feeling lost and homesick
• Health and illness affecting studies
• Not coping with studying in a foreign environment
• Problems with housemates
• Visa matters
• ... and many more

Making an appointment

International students who wish to consult an International Student Adviser are requested to either email iss@ecu.edu.au or phone 6304 2425 for an appointment. Please let us know your student name, your student number, your contact phone number, and your concerns.