What mobile devices can AirPAC support?
Any handheld devices, PDAs or mobile phones, that are accessible to the internet.

My mobile device is internet ready. Why can't I view the Library HomePage properly? Why must I access AirPAC with its own URL?
Mobile devices have very small screens and must be supported by specially designed websites such as AirPAC (http://library.ecu.edu.au/airpac). The Library HomePage (http://library.ecu.edu.au/) is a website with sophisticated functions. It is best viewed on PCs, not on handheld devices.

How can I use AirPAC service via mobile devices?
Two components are required: an Internet ready mobile device and an Internet ready connection path.

How do I know if my mobile device is internet ready or not?
You should check with the manufacturer of your mobile device or your telecommunication company.

If my mobile device is internet ready, how do I set up the mobile device?
You should contact your telecommunication company to find out the setup procedures. Different telecommunication companies have different connection methods, procedures and prices.

Why does AirPAC look so different?
The look of the catalogue screens viewed via the AirPAC will vary depending upon the device.

How do I keep it?
Book marking saves your favourite sites so that you can find them again later. Whilst using AirPAC you can do this by selecting the 'Bookmark', 'Add bookmark' or 'Favourites' option from your phone's menu. In future, simply select the AirPAC link from your 'Bookmarks'/'Favourites' menu to connect to AirPAC.

Text is being truncated. What can I do?
You should check the display settings on your mobile device – they may need adjusting.

When is AirPAC more useful than the normal library catalogue?
Like any other technology, wireless networking is appropriate in some circumstances, but not for others. Keep in mind the relative advantages and disadvantages of wired versus wireless technologies. Wires prevail when high performance and volume is needed; wireless finds its niche where mobility and accuracy are the top concern.

Why do I sometimes have the correct campus library selected for me and sometimes I have to select it myself?
After a search, AirPAC defaults to “View the entire collection”. Patrons need to select their campus library from the dropdown menu on the search screen.

How accessible is the AirPAC for those with a disability?
AirPAC (an American product) is compliant with the U.S. government's Section 508 standards for web site accessibility, as well as the W3 Consortium's Priority 1 checklist of guidelines for accessibility. This compliance is essential for library patrons with disabilities because it makes sites more accessible in screen reading software.