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Limited services at ECU over the Christmas period

Friday, 19 December 2008

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Some services at ECU will be limited from Thursday, 25 December to Wednesday, 7 January. Essential services will be maintained throughout this period.

If you are a prospective student and need advice or assistance, staff are available to help you.

Security officers will be on 24-hour duty and can be contacted on extension 3333 or call 6304 3333 if calling from off-campus. The maintenance helpdesk will be operational on extension 5554 throughout the break.

Student swipe-card access will be disabled during the break and any PhD or Postgraduate students needing access during this time need to have gained approval from their Head of School.

Staff access will not be affected but staff are asked to contact Security for safety reasons.

The IT Service Desk will be open at the following times:

  • CLOSED on Thursday, 25 and Friday, 26 December
  • 8.30am to 5.00pm from Saturday, 27 December to Wednesday, 31 December.
  • CLOSED on Thursday, 1 January
  • 8.30am to 5.00pm from Friday, 2 January to Wednesday, 7 January.

While the IT Service Desk will be operational as stated, only a limited number of IT staff will be on-site with core systems supported on an on-call basis. Non-urgent requests for assistance may not be finalised until after the resumption of full services on Thursday, 8 January.

The University will be return to normal operations on Thursday, 8 January.

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