Monday, 04 December 2017
Opening hours for future, current and graduating student services will change over the Christmas-New Year break.
If you are a future international or domestic student and need course advice or assistance, the Student Recruitment Team is available to help you. Student Recruitment closes at 5pm on 22 December. It reopens 27 December to 29 December (10am - 3pm) and then 2 to 5 January (9am - 4pm), Joondalup Campus only.
For general and course specific enquiries; Student Central, the ECU Contact Centre and our Course Information Hub will be available from 9.00am to 4.00pm from Tuesday 2 to Friday 5 January in Student Central, Ngoolark (Building 34) and Building 18 on our Joondalup Campus. Please visit us in person, call 134 328, visit AskUs or email firstname.lastname@example.org
The Corporate Events Office will be closed from Monday, 25 December to Friday, 5 January inclusive.
For all graduations-related queries during the above closure, please email the Corporate Events Office and we will respond on Monday, 8 January 2017.
Security officers will be on 24-hour duty and can be contacted on 6304 3333 (extension 3333 for internal calls). The maintenance helpdesk will be operational on extension 5554 throughout the break.
Student swipe-card access will be disabled during the break except PhD or postgraduate students who have already obtained authorisation.
Staff access will not be affected but staff are asked to contact Security if accessing campus during this time for safety reasons.
The IT Service Desk will be open at the following times:
Saturday, 23 December 2017 – Monday, 1 January 2018
Tuesday, 2 January 2018 – Friday, 5 January 2018
8:30am – 4:30pm
Saturday, 6 January 2018 – Sunday, 7 January 2018
While the IT Service Desk will be operational as stated, only a limited number of IT staff will be on-site with core systems supported on an on-call basis. Non-urgent requests for assistance may not be finalised until after the resumption of full services on Monday, 8 January 2018.
The University will be return to normal operations on Monday, 8 January 2018.
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