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• Computing, Health and Science

Research Fellow

Current Teaching

• PhD and Master's Research Supervision

Background

Dr Shirlee-ann is a post-doctoral fellow in the School of Computer & Security Science (SCSS) in the broad area of e-Health, having recently completed a three-year stint as a Post-doc with the School of Nursing & Midwifery (SNM) and School of Exercise & Health Sciences (SEHS). Specifically, Shirlee-ann is working towards developing ICT application to specific community health outcomes, and the better ICT support for healthcare delivery and services.

Shirlee-ann holds a PhD in Information Systems, and has specialised in the analysis of complex relationships existent within natural and engineered systems. Shirlee-ann’s PhD "User Perceptions of Information Quality in World Wide Web information Retrieval Behaviour" was funded by an Australian Research Council Discovery Project between ECU and University of Wollongong (DP0452862), and earned the prestigious "2008 Ballou & Pazer DQ/IQ Dissertation of the Year" award (from ICIQ at Massachusetts Institute of Technology) for its contribution to the field of Information Quality (IQ) research.

Prior to her current research-only appointments, Shirlee-ann worked as a Senior Business/Systems Analyst for the West Australian Department of Agriculture & Food (2008); Research Fellow & Lecture for the School of MIS at ECU (2004–2007); and as an Instructional Designer (2001–2004); and Web Developer (1999–2001); having begun her professional career as a High School Teacher (1995-1999). Shirlee-ann was awarded the "Coursework Supervisor of the Year – 2004" a student-voted award presented by the Post-graduate Student Association at ECU, for her supervision of the Information Retrieval & Document Management unit.

Professional Memberships

• IEEE Computer Society – 2004 to present
• ACM (Association of Computer Machinery) – 2004 to present
• Informing Science Institute – 2005 to present

Awards and Recognition

National and International Awards

• 2009 – Top ten finalist, 2009 ACPHIS Medal (Best Aus PhD in field of Information Systems)
• 2008 – Ballou & Pazer DQ/IQ Dissertation of the Year Award (ICIQ at M.I.T.)

University and National Teaching Awards

• 2004 – (Award for Excellence) Postgraduate Course Work Supervisor of the Year, Faculty of Business and Law (ECU)

Other

• 2010 – Most Commended Paper: "The Context and Contextual Constructs of Research" at Qualitative Research in IT & IT in Qualitative Research (QualIT-2010)
• 2010 – Best Paper Nomination: "Living Systems, Complexity & Information Systems Science" ACIS-2010
• 2005 – Best Paper Award: "Developing a Framework for Assessing Information Quality on the World Wide Web" at Information Science + Information Technology Education Joint Conference (InSITE-2005), Arizona 2005
• 2004 – Best Paper Nomination: "TAM & The Internet: An investigation into the changing face of the TAM" 5^th International WeB Conf.

Research Areas and Interests

• Human-Computer Interaction (HCI)
• Human Information Systems
• Health Systems
• Complex Systems
• Complex Adaptive Systems
• Health IT, e-Health
• Health Systems Reform

Staff Qualifications

• Doctor of Philosophy, Edith Cowan University .
• Bachelor of Arts, Edith Cowan University .
• MBus (Master of Business), Edith Cowan University, 2004 .
• PGradDip (Post Graduate Diploma), Edith Cowan University, 1995 .

Recent Publications (within the last five years)

Book Chapters

• Knight, S., Spink, A., (2008), Toward a Web Search Information Behaviour Model. Web Search: Multidisciplinary Perspectives, 200-234, Berlin Heidelberg, DOI: 10.1007/978-3-540-75829-7.
• Knight, S., (2008), A Conceptual Framework for Investigating Information Quality in Information Systems. Electronic document and records management systems in Australasia [electronic resource] : iRMA information and records management annual 2008, 43 - 56, St Helens, Tasmania.

Journal Articles

• Knight, S., (2011), The combined conceptual life-cycle model of information quality: Part 1, an investigative framework. International Journal of Information Quality, 2(3), 205-230, DOI: 10.1504/IJIQ.2011.040669.
• Knight, S., (2011), Considering Complexity Theory in Understanding Information Management in Health Systems. Journal of Information Technology Review, 2(4), 172-182, India.
• Knight, S., Burn, J., (2011), Introducing the OTAM: Exploring Users? Perceptions of their on-going Interaction with Adopted Technologies. Australasian Journal of Information Systems, 17(1), 5-41, Australia.
• Knight, S., (2009), Journal self-citation XVI: Academic citations - A question of ethics?. Communications of the Association for Information Systems, 25(1), 129-140, United States.

Conference Publications

• Knight, S., (2011), The Combined Conceptual Life Cycle Model of Information Quality in User Perceptions of IQ On The Web. Proceedings of the 16th International Conference in Information Quality, 570-590, University of South Australia.
• Knight, S., (2011), Information management in health systems: Considering an organic approach. 2011 6th International Conference on Digital Information Management, ICDIM 2011, 276-281, DOI: 10.1109/ICDIM.2011.6093336.
• Harryba, S., Guilfoyle, A., Knight, S., (2011), Staff perspectives on the role of English proficiency in providing support services. Developing student skills for the next decade. Proceedings of the 20th Annual Teaching Learning Forum, 16p., Online.
• Knight, S., Halkett, G., (2010), Living Systems, Complexity & Information Systems Science. ACIS 2010 Proceedings, 21(Dec 1 - 3), 10p., AIS Electronic Library.
• Knight, S., Halkett, G., Cross, D., (2010), The Context and Contextual Constructs of Research. 5th International Conference on Qualitative Research in IT & IT in Qualitative Research (QualIT2010), 5(Nov 29-30), 12p., Qld., Australia.
• Gengatharen, D., Standing, C., Knight, S., (2009), Knowledge Management in an Organisational Climate of Uncertainty and Change: A Longitudinal Case Study of an Australian University. Proceedings of the 20th Australasian Conference on Information Systems, 1076-1085, Melbourne, Australia.
• Knight, S., (2008), An Organic Approach to Systems-driven Information Management. 14th International ANZSYS Australia and New Zealand Systems Society Conference, 149-156, Perth, Australia.