Dr Helen Cripps
Current Teaching:
- BES 1200 Business Knowledge Development
Background
Helen is currently lecturing at both ECU and Curtin University. She is a PhD Candidate with the School of Management Information Systems (ECU) and an Alliances Development Officer. Prior to her work with ECU, Helen gained an extensive amount of experience as a researcher and/or officer at a variety of education institutions and government departments.
Staff qualifications:
- PhD in Commerce (Management of Information Systems);
- Masters of Commerce (Marketing);
- Graduate Diploma Recreation;
- Bachelor of Commerce (Management and Industrial Relations).
Research
Current research area:
- E-Health Implementation
- Business Students Practicums, Innovation and collaboration in the Renewable Energy Sector
Recent research grants:
- E-Health Implementation
- Business Students Practicums.
Monographs
-
Cripps, H. 2009. Collaborative Business Relationships and the Use of ICT. Koln: Lambert Academic Publishing.
- Cripps, H. 2010. Customer Satisfaction in Local Government. Koln: Lambert Academic Publishing .
Recent publications
Book chapters:
- Cripps, H. 2009. Barriers to Electronic Clustering. In C. Standing (Ed.), Electronic Markets: Benefits Costs and Risks (pp. 105-120). Hampshire: Palgrave MacMillan.
Refereed journal articles:
- Salo, J. Sandhu, M. and Cripps, H. 2010. Digital Service Infrastructure Development and Deployment in the Business Service Industry, Journal of Digital Marketing, Vol. 1, No. 1, pp. 41-58.
- Cripps, H., Salo, J. and Standing, C. 2009, Enablers and impediments to IT adoption in business relationships: Evidence from Australia and Finland, Journal of Systems and Information Technology, Vol.:11, Iss. :2, pp. 185 – 200.
- Lin, C., Cripps, H. and Huang, Y. 2008, Web-Based Commerce Applications: Adoption and Evaluation”, Encyclopaedia of Internet Technologies and Applications, (forth coming).
- Rowe, M, Cripps, H, Burn, J, Standing, C Walker, B and Bode, S, 2005, “Effective Collaborative Commerce Adoption”, Encyclopaedia of E-Commerce, E-Government, and Mobile Commerce, Idea Group.<</LI>
- Cripps, H., Ewing, M. & McMahon, L., 2004, "Measuring Customer Satisfaction in Local Government: The Case Of The Restructured City Of Perth, Australia" Journal of Nonprofit & Public Sector Marketing, Volume 12, Issue 1, pp.1-22.
- Cripps, H. & Holland, S., 2003, "Joondalup Learning Precinct: Beyond Partnerships and Pathways to Engagement in a Learning City", Journal Metropolitan Universities: An International Forum, Vol. 14, No. 2, pp.71-81.
Conference Papers in Proceeding:
- Cripps, H. & Salo, J. (2009). The lost “E” in Clustering: an Australian Case Study. Paper presented at 22nd Bled eConference, Bled, Slovenia, June 2009.
- Cripps, H. 2008 “Collaborative Business Relationships in a Diverse Industry Cluster”, paper presented at 2008 ANZMAC Conference, Sydney, December, 2008.
- Cripps, H. and Salo, J. 2007. “Impediments to IT adoption in business relationships: Evidence from Australia and Finland”, Paper presented at the 2007 IMP Conference, Manchester, August 2007.
- Cripps, H. and Bode, S. 2006, “The use of Information Communication Technology in Collaborative Business Relationships”, paper presented at the 2006 Web Conference, Melbourne, November 2006.
- Cripps, H. and Bode, S. 2006, “The Measurement of the Benefits of Collaborative business Relationships”, paper presented at 2006 ANZMAC Conference, Brisbane, December, 2006.
- Cheng, M., Cripps, H. and Chen, C. 2006, “The Relationships between Perceived Quality, Perceived Value, and Purchase Intentions – A Study in Internet Marketing”, paper to be presented at 2006 ANZMAC Conference, Brisbane, December, 2006.
- Liu, Y. C. & Lin, C. & Cripps, H., 2005, “Using Meta-Analysis to Develop a Framework to Evaluate the Effectiveness of Virtual Teams”, paper presented at the 2005 Web Conference, Melbourne, November 2005, pp.290-301.
- Lin, C. & Cripps, H. & Bode, S., 2005, “E-commerce Adoption and Evaluation in Australian Organizations”, paper presented at the 2005 Web Conference, Melbourne, November 2005, pp.154-164.
- Lin, C. & Cripps, H. & Bode, S., 2005, “Electronic Commerce Projects Adoption and Evaluation in Australian SMEs: Preliminary Findings”, Paper presented at the 18 Bled eConference, Bled, June 2005, pp.1-14.
- Rowe, M., Cripps, H., Burn, J., Standing, C., Walker, B. and Bode, S, 2005, A Framework for Identifying the Conditions for Effective Collaborative Commerce Adoption” Paper presented at Information Resources Management Association Conference, San Diego, May 2005, pp.651-654.
- Lin, C. & Cripps, H., 2005, IS/IT Investment Evaluation Practices in Australia and Taiwan: A Comparative Study”, Paper presented at Information Resources Management Association Conference, San Diego, May 2005, pp. 87- 90.
- Cripps, H., Ewing, M. & McMahon, L., 2002, "Customer Satisfaction in Local Government" Paper presented at American Marketing Association Summer Conference, San Diego, August, 2002.