Student Loan Reviews and Appeals
A Student whose loan application has been declined can make an appeal by the following procedure:
Step 1: Request the original decision to be reviewed
The request for a review of the original decision must be made in writing and received by the Student Loans Officer within ten (10) working days from which the original decision letter was dated. The Loan Applicant should provide any additional information that may be relevant to the application for the loan.
If, at this time the original decision is overturned, a loan offer will be made to the Applicant. If the original decision is upheld the Applicant will be notified in writing.
Step 2: Further Appeal
If, after initial review the original decision is upheld then the Applicant may request an appeal to the Appeals Officer. The request for appeal must be in writing and received within ten (10) working days from which the review decision letter was dated.
The Appeals Officer will fully review all of the information in context to the Management of Student Loans Policy and will advise the Applicant of the outcome in writing.
No further avenues for appeal are available and once a decision has been made by the Appeals Officer that decision is deemed as final and no further deliberations will be entered into.