Counselling
Sources of help
What do I do if I need help but no counsellor is available?
You could start with approaching somebody you trust and share your concerns or problems with that person. It can be a friend, partner or colleague; it doesn't have to be a professional.
However, if this doesn't help or nobody is available or you need more professional help please contact one of these services:
- General counselling services
- Mental health services
- Alcohol and drug services
- Services for women
- Sexual abuse service
- Legal and social welfare support
- Emergency list: Please print out the list so it's available should you need help.
- A medical practitioner at the university or within the community.
- Counselling resources online
General counselling services |
Centrecare
Centrecare delivers a wide range of counselling, mediation, support, accommodation and training services from office locations in Perth, Mirrabooka, Joondalup, Carlisle, Bunbury, Kalgoorlie and Esperance. Centrecare also provides a range of professional on-line counselling services.
| Address | 456 Hay Street, Perth WA 6000 |
| Telephone | (08) 9325 6644 |
| Fax | (08) 9221 3631 |
| enquiries@centrecare.com.au | |
| Web | www.centrecare.com.au |
| Cost | There are various fee scales, which are dependent upon the level of government subsidy for the program you are interested in attending. Fees can also be scaled dependent on your income. |
| Hours | 9am-5pm Monday & Friday, 9am-8pm Tuesday, Wednesday & Thursday |
Kinway (Head Office)
Kinway provide a confidential counselling service. Counselling is for individuals, couples, families and children who are concerned about their relationships. Various locations in the metropolitan areas; including Fremantle, Girrawheen, Gosnells, Joondalup and Rockingham.
| Address | 23 Adelaide Terrace, East Perth WA 6004 |
| Telephone | (08) 9263 2050 (for appointments) |
| Fax | (08) 9325 8969 |
| Web | www.kinway.org.au |
| Cost | Kinway is subsidised by the Commonwealth Government. They charge a fee, based upon a sliding scale. |
| Hours | 9am-9pm Monday to Thursday, 9am-5pm Friday |
Lifeline
Lifeline is a 24 hour confidential phone counseling service available nationwide. It provides counselling across arrange of issues including relationship and family concerns, mental health concerns, loss, violence, addiction, suicide prevention and much more. This is a particularly valuable contact for those in emotional need after hours of professional support. Face to face counselling may also be provided upon request.
| Telephone | 13 11 14 |
| Web | http://www.lifeline.org.au/ |
| Cost | Local Call |
| Hours | 24 hours |
Relationships
Various locations in the metropolitan area including Armadale, Bunbury, Fremantle, Joondalup, Midland, Mirrabooka, and Rockingham. Relationships Australia provide an extensive range of services including family and relationship counselling, marriage and relationship education, mediation and family skills training.
| Address | 115 Cambridge Street, West Leederville WA 6007 |
| Telephone | (08) 9489 6363 |
| wa@relationships.com.au | |
| Web | www.relationships.com.au |
| Cost | Up to $90 per session, dependent on income. |
| Hours | 9am-9pm Monday, Tuesday & Wednesday, 9am-5pm Thursday & Friday |
Mental health services |
Mental Health Direct
You may speak directly to a registered nurse and receive information and advice an any mental health issue and what people should do until they receive face-to-face attention.
| Telephone | 1800 220 400 |
| Web | http://www.fhhs.health.wa.gov.au/patients/default.aspx |
| Cost | Free |
| Hours | 24 hours |
Psychiatric Emergency Team (PET)
Psychiatric emergency assessment & advisory service to assist mental health clients & their carers. During business hours Monday to Friday callers will be referred to their local mental health service
| Telephone | (08) 9224 8888, 1800 676 822 (freecall for country callers) |
Centre For Clinical Interventions (CCI)
CCI is a WA public health service offering cognitive behavioural therapy (CBT) for individuals suffering from anxiety disorders and depression. Individual and group treatments are available. A referral from your GP or referral agency is required.
| Address | 223 James Street, Northbridge, WA 6003 |
| Telephone | (08) 9328 5911 |
| Web | http://www.cci.health.wa.gov.au/ |
| Cost | Free |
| Hours | Normal business hours |
Alcohol and drug services |
Alcohol and Drug Information Service (ADIS)
ADIS is a 24 hour, confidential telephone service for people in Western Australia. It provides information, counselling, referral and advice to anyone concerned about their own or another’s alcohol or other drug use.
| Telephone | (08) 9442 5000 Freecall:1800 198 024 (to country callers) |
| Cost | Local call |
| Hours | 24 hours |
Holyoake
Holyoake provides a range of services including individual counselling, specifically designed alcohol and drug programs, family programs (spouses, parents, other relatives, children), professional and community education and training, a residential service for men, outreach to young people and parents and services to adults in prison and juveniles in detention.
| Address | 65 Newcastle Street, Perth WA 6000 |
| Telephone | (08) 9328 9733 |
| Fax | (08) 9227 5019 |
| reception@holyoake.org.au | |
| Web | www.holyoake.org.au |
| Cost | $10 for the initial appointment and up to $25 (dependant on income) for any further appointments |
Services for women |
Medical and counselling services are offered for women of all ages. Specialising in womens’ health issues & education. Appointments can be made directly or through a referral agency.
| Address | 100 Aberdeen Street, Northbridge, 6003 |
| Telephone | (08) 9227 8122 |
| WHCH@iinet.net.au | |
| Cost | Medical appointments are bulk-billed although there may
be a small service fee : Counselling
(with a Psychologist) $30 waged $10 partly- waged $5 unwaged/student |
| Hours | Monday to Thursday normal business hours. Closed Friday to Sunday |
Sexual abuse service |
Sexual Assault Referral Centre (SARC)
Provides medical, forensic and confidential counselling services to victims of sexual assault or abuse recently or in the past. Service is for males and females aged 13 years and over. Referral can be made directly or via a referring agency. The 24 hr line is for those in crisis due to sexual assault.
| Address | PO Box 842 Subiaco WA 6904 |
| Telephone | (08) 9340 1820, 1800 199 888 (freecall for country callers) |
| Crisis Line Counselling | (08) 9340 1828 (24 hours) |
| Cost | Cost of local call |
| Hours | Counselling face to face - normal business hours |
Legal and social welfare support |
Legal Aid provide information, legal advice and representation. They type and amount of help provided depends on your finances, nature of your legal problem and their resources.
| Address | 55 St Georges Terrace, Perth WA 6000 |
| Telephone | (08) 9261 6222 |
| Fax | (08) 9325 5430 |
| Web | www.legalaid.wa.gov.au |
| Info | 1300 650 579 (for legal advice) |
| Cost | Legal Aid may ask you to pay or contribute to all or part of your legal costs. The amount you have to pay will depend on your financial situation. |
| Hours | 8.30am - 4.30pm Monday to Friday |
Wesley Mission Perth
Wesley Mission’s programs of support address a number of areas including homelessness, poverty, substance use issues and disability services. Wesley Creditcare is a free confidential financial counselling service assisting individuals and families to regain control of their financial lives.
| Address | 2nd Floor, Wesley Centre, 93 William Street, Perth WA 6000 |
| Telephone | (08) 9321 9711 |
| Fax | (08) 9322 6530 |
| wesley.mission@wa.uca.org.au | |
| Web | Wesley Mission Perth |
| Cost | Free credit-counselling services |
| Hours | 8.30am-5pm Monday, Tuesday, Thursday, Friday, 9am-5pm Wednesday |
Counselling Online Resources |
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The University of Chicago Student Counselling and Resource Service has a selection of online pamphlets covering health and well being issues
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Beyond blue is a national depression initiative
You might also want to browse through the Counselling Services of other WA Universities looking for topics - self-help and referral.

