Website Administration

Computer mouse

Web Management at ECU

The Internet is an increasingly important tool in the modern world, often used as a first port of call by those seeking information about our courses or the University itself. Therefore, it is essential that those responsible for maintaining, and developing, websites at ECU recognise the importance of keeping the pages they are responsible up-to-date.

Frequently Asked Questions


How do ECU staff get an account on the ECU web server?

You must complete the Web Author Account Application form (PDF 61KB) which must be signed approved by the appropriate manager. Only complete this form if you have been advised to do so. Accounts are assigned per work area on the ECU web server (e.g. Student Services Centre); if editing for more than one area you must submit multiple account request forms.


How do I map a network drive to the ECU web server?

Mapping a network drive to the ECU web server allows you to use Windows Explorer to transfer files between your PC/Mac and the web server. This is the only way of connecting to the main ECU web server.


Who do I contact for help and support?

Experiencing problems developing your web pages? Your first point of call can be the Web Team. Alternatively there may also be a senior web representative for your area that you may be able to seek assistance. The IT Service Desk can assist with your access to the web servers and installation of software.


How do I get the software?

Adobe Dreamweaver, also called Macromedia Dreamweaver, is the web software application to use when developing webpages for ECU websites. Dreamweaver 8 is available under site license at ECU or Adobe Dreamweaver CS3 (Creative Suite 3) can be purchased under the University's CLP Agreement with Adobe from our preferred supplier. You may request to have this application installed on your SOE work computer by contacting the IT Service Desk. It is recommended that all staff use Adobe Dreamweaver CS3.


Is there training available?

At present PD@HR provides training in Dreamweaver. The ECU Website Management Committee (2006) has, in conjunction with PD@HR, developed an in-house training course to ensure that the training on offer is customised to ECU's needs.


What is a template?

The ECU Website Management Committee has created a set of Dreamweaver Templates from which web pages are constructed. The templates allow users to create, and edit, web pages which are consistent with ECU 2004 Web Corporate Style.


Can I use Microsoft Word to create my web pages?

Dreamweaver is the only application recommended for developing and maintaining web pages at ECU. If you need to place a document on the web you should either upload the word document itself, or convert the document to Adobe Acrobat (PDF) format (preferred). In order to create PDF documents you will need to purchase Adobe Acrobat Professional. Consult the IT Service Desk prior to purchase.


What image types can I use in a web page?

There are three different types of images that can be used

  • GIF - for low colour graphics and basic animations.
  • JPG - all photographic images. Does not support animations.
  • PNG - for low colour graphics or photographic images. Does not support animations.

Can I place copyrighted materials on the web?

If ECU does not own the copyrighted materials you must obtain permission for their use.


Can I limit who can see documents on the web?

Contact your area's senior web representative for assistance in limiting access to materials. It is not recommended relying upon the password protection in Microsoft Office documents alone to limit access to a documents content as search engines will show contents of documents the index and ignore the inbuilt document protection.


How do I clear my browser cache?

If you find you are having trouble viewing a site or aren't seeing updates that you know have been made, it may be that your browser is showing a cached version of the site, instead of the most up-to-date version. To force your browser to reload the website and all its files, you should clear your browser cache.