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Discontinuation of your ECU student email

Wednesday, 19 April 2017


We regret to inform you that we are no longer able to offer an ECU email address for life following graduation. Your ECU email address will now be archived three months after your course completion. If you have completed your course more than 12 months ago you will no longer be able to access your ECU email address after 1 October 2018 (unless you are also a currently enrolled student). If this is the only email address we hold for you, we would strongly encourage you to update your contact details with us with an alternative email address.

Why update your details?
Recent changes in legislation regarding data retention has had significant impact on the maintenance of the hundreds of thousands of existing ECU email addresses, including those of Alumni. As a result, ECU is unfortunately no longer able to offer an ECU email address for life and has been forced to archive all former student email accounts. Archiving will take place on 1 October 2018, meaning that you will not be able to access your ECU email address including any historical emails stored in this email account from this date.

You will however still be able to access ECU services such as SIMO and CareerHub as well as the library and Proquest databases, all you need to do is change any logins or accounts with your new email address.

The Legislative changes to the Telecommunications Amendment Act 2015 requires new reporting on email activity and unfortunately with an alumni community of over 150,000 that grows every year we do not have the capacity to be able to comply with reporting requirements for alumni as well as current staff and students.

We sincerely apologise for any inconvenience and hope we have given you enough time to update your details and retrieve any important information from your ECU email account.  If you need assistance retrieving any of your information please contact the IT Help Desk on 08 6304 6000.

As a valued member of the alumni community, we look forward to being able to stay in touch with you.


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