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Document delivery service charges

Charges for the document delivery service varies depending on your relationship with ECU. The average total cost per transaction is estimated at $35.00 and can be as high as $80.00. Customers are asked to be aware of this when determining the number of requests submitted.


ECU staff are fully subsidised by the library for all document delivery services. This includes delivery of photocopies to the requester.

Higher degree students

  • Intercampus loans and copies - no charge is levied for loan of items or delivery of copies within ECU, between campuses.
  • Requests for material held by other libraries - currently this service is fully subsidised by ECU library and supplied free of charge via ECU VDX.

Off-campus students

Students who are eligible for remote external library services are not charged for document delivery, but are responsible for the cost of return postage on borrowed items.

Undergraduate students

Material held by ECU libraries - no charge is levied for intercampus loans or delivery of copies of journal articles or book chapters supplied from an ECU library.

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