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Information for International students

New information

Students and staff members must notify the University if they have been tested for COVID-19, are required to isolate or have a confirmed case of COVID-19.

Edith Cowan University continues to closely monitor the COVID-19 situation and is following the latest government and health advice.

We all have a part to play in helping to stop the spread of COVID-19. To protect the health and safety of the ECU community, students and staff, please ensure you:

  • Maintain good personal hygiene, including washing your hands frequently.
  • Do not come onto campus if you are unwell.
  • Maintain physical distance from others where possible.
  • Observe all campus signage and directions.

Advice for international students

  • International students must strive, at all times, to complete their studies within the completion date as specified on their Confirmation of Enrolment (CoE). This means you are generally required to enrol in 60 credit points in each compulsory semester (Semester One and Semester Two).
  • We understand that the coronavirus outbreak is causing significant stress globally. There are rules about when you can reduce your study load and you must talk with Student Success.
  • Reducing your study load may require you to enrol in summer or winter units, or apply to extend your Confirmation of Enrolment (CoE), visa and health insurance.
  • If you have to make changes to your enrolment during this time, then you will either need to catch up – and this may require enrolling in Summer or Winter units – or apply to extend your Confirmation of Enrolment (CoE), visa and health insurance.
  • Depending on your circumstances, you may need to apply for a new student visa through the Department of Home Affairs.
  • The Department of Home Affairs is implementing a range of visa changes to support International students, as announced on 20 July. This includes the ability for eligible students to apply for a no-fee student visa, which is available from midnight 5 August 2020.
  • If you a require a new student visa, check with the Department of Home Affairs to see if you are eligible for the no-fee student visa, please complete Part A and Part B of their Form 1545 COVID-19 Impacted Student and submit to ECU with your Confirmation of Enrolment (CoE) form. If you meet the criteria stipulated by the Department of Home Affairs, ECU will sign and return the form to you along with your CoE, so that you can lodge them together in your student visa application.
  • If you have any queries or need further guidance, please contact Student Success.
  • The Department of Home Affairs is implementing a range of visa changes to support International students as announced on 20 July. This includes the ability for eligible students to apply for a no-fee student visa, which is available from midnight 5 August 2020. Read about the eligibility for a no-fee student visa and other measures implemented by the Australian Government.
  • The no-fee student visa will be available to students who held a student visa on or after 1 February 2020 and who couldn’t complete their course within their original visa validity due to the impacts of COVID-19.
  • If you a require a new student visa, check with the Department of Home Affairs to see if you are eligible for the no-fee student visa, please complete Part A and Part B of their Form 1545 COVID-19 Impacted Student and submit to ECU with your Confirmation of Enrolment (CoE) form. If you meet the criteria stipulated by the Department of Home Affairs, ECU will sign and return the form to you along with your CoE, so that you can lodge them together in your student visa application.
  • Australia remains a high quality and welcoming destination for international students. The Government has announced a range of visa measures to support students. Some of these measures need legislation to be changed and you should check the Department of Home Affairs website regularly for more information.
  • The measures will be temporary and will continue for as long as necessary.
  • If you need more information, please contact the Department of Home Affairs.
  • You can find information about the scholarships that are available to you by visiting ECU Scholarships webpage. You could be eligible for different scholarships based on your background, area of study, hardship you have experienced or your academic achievements.
  • You can then search for a scholarship by using the filtering system provided. Each scholarship will include a description, the opening and closing date for applications, as well as all the eligibility criteria.
  • Please note, you can only apply for a scholarship during the 'open for application' period.
  • Continuing international students that hold a Confirmation of Enrolment and are currently in Australia are expected to be on campus for the commencement of Semester Two, 2020 as we transition teaching and learning back to campus, unless you are in a vulnerable group.
  • If you are unable to travel, contact us to discuss your study options - submit an enquiry via the online form on Ask Us or phone 134 328.
  • We understand this is a stressful time and you may prefer to be with your family and community. There are several aspects we encourage you to consider before you make the decision to return home as you may not be able to continue your studies online from your home country. You should talk with Student Success about your circumstances and options.
  • International students deciding to return to their home country and study online should be aware of the Australian Government’s travel advice and restrictions, which may prevent you from returning to campus for an undefined period depending on how the COVID-19 situation develops. For any visa enquiries, you should contact the Department of Home Affairs.
  • Continuing international students outside of Australia may be able to continue their studies online in Semester Two, 2020, dependent on unit availability. If you do not want to study online, you may choose to intermit from your course. Please get in contact with us to advise whether you will be enrolling to taking intermission.
  • If you choose to enrol, we will prepare personalised course advice for you so that you are studying the best units for online study for your course. For further advice, contact us on +61 8 6304 8500 or submit an enquiry via the online form on Ask Us.
  • ECU is unable to advise on when borders will re-open for travel as this is determined by the Australian Government.
  • Currently, there are no special provisions in place for international students to return to Western Australia. The travel restrictions still apply for coming to Western Australia and the borders remain closed unless you are granted a travel exemption. There is a very strict criteria to be able to obtain approval for a travel exemption and more information can be found in this regard at Department of Home Affairs - Travel Restrictions.
  • If you are a continuing international student studying online outside of Australia, ECU will maintain your Confirmation of Enrolment (CoE) provided you are enrolled in Semester Two units and your course status remains enrolled.
  • The Department of Home Affairs has also changed the requirements for a Temporary Graduate (subclass 485) visa for those who have been impacted by COVID-19. Read more about the range of visa measures to support international students.
  • Advanced digital skills will be important for your future career so we encourage you to make the most of studying online. If you prefer to take a break from your studies then we can assist you.
  • You can submit a request to intermit via SIMO. If you have difficulty accessing SIMO, submit an enquiry via the online form on Ask Us.
  • Yes, talk with Student Success before you return home so we can discuss the implications for your study.
  • If you leave Australia before having a discussion with Student Success, please get in contact with ECU once you arrive in your home country.
  • Yes. Update your International Correspondence details in SIMO.
  • In addition to ECU services, ECU overseas student healthcare provider Medibank has made their support helpline available to all ECU international students.
  • Whether you are onshore or offshore, and regardless of whether Medibank is your chosen Overseas Student Health Cover (OSHC) provider, the helpline is accessible to all ECU international students and is available 24 hours a day, 7 days a week.
  • You can speak to a nurse about any health issue and they can help you get the help you need in Australia with qualified health professionals. Interpreters are also available if required.
  • You can contact Medibank’s Health and Support Line on 1800 887 282 within Australia or +61 2 8905 0307 international. For more information, view our news item on the Expansion of Medibank 24/7 Health and Support line for all ECU International Students.
  • If you are a Medibank customer and have questions about your OSHC membership, phone 134 148 within Australia, +61 3 9862 1095 International or email: ohsc@medibank.com.au

Advice for all students

  • If you are an on-campus student, you should enrol into all of your units on the relevant campus, unless you are in a vulnerable group.
  • Most of our classes are back on campus with some exceptions for large classes (more than 100 students) where online learning options will be required. Refer to your unit’s Blackboard site for more information on your classes and timetables.
  • Students who are considered vulnerable according to the Australian Government’s COVID-19 guidelines can apply for special arrangements. See FAQ: What support is there for students classed as ‘Vulnerable Persons’ due to COVID-19?

All on-campus services adhere to the easing of the COVID-19 restrictions detailed in the WA Government roadmap.

  • eLabs
    • 24-hour access is available on all campuses.
    • Counter support is available in eLabs on all campuses from 8.30am to 4.45pm, Monday to Friday.
    • No swipe card access is required during counter support hours at Mount Lawley and Bunbury campuses however swipe access is required at Joondalup campus.
  • ECU Sport and Fitness Centres (Joondalup and Mount Lawley) are open with fully equipped  gyms, facility hire bookings, fitness classes, and the crèches. All membership enquiries for the Joondalup and Mount Lawley fitness centres should be emailed to ecusports@ecu.edu.au. See the ECU Sports and Fitness Centre's FAQs for more information.
  • ECU South West Campus Crèche and Gym reopened on Monday 27 July. South West Campus students may also direct any membership enquiries to campus reception in Building 1 or via email to swdeansoffice@ecu.edu.au.
  • Food and beverage outlets on campus are open.
    All outlets are operating during morning and lunch periods and you are encouraged to pay with card only. Please check with our campus cafés directly for any specific requirements.
  • Bookshop
    • Uniforms, name badges and textbooks can be purchased online from The School Locker.
    • The School Locker is open at Joondalup (Monday to Friday) and Mount Lawley (Tuesday to Thursday only) Campuses and stock uniforms, textbooks, equipment, stationery and merchandise.
  • Hair and Beauty Salon
    • Crown Salon is open for hairdressing services. The salon can be contacted on +61 6304 2888 for opening hours and availability.
  • UniSuper
    • The UniSuper on campus and city offices are now open for appointment consultations only.
    • If you’d like to make an appointment visit: unisuper.com.au/campus-bookings
  • You can call ECU's Coronavirus Helpline on +61 8 6304 8500 or submit an enquiry via the online form on Ask Us.

ECU’s revised 2020 Academic Calendar includes these key changes:

  • Semester Two commenced, as originally scheduled, on 27 July.
  • Most of our classes are back on campus with some exceptions for large classes (more than 100 students) where online learning options will be required. Refer to your unit’s Blackboard site for more information on your classes and timetables.
  • Students who are considered vulnerable according to the Australian Government’s COVID-19 guidelines can apply for special arrangements. See FAQ: What support is there for students classed as ‘Vulnerable Persons’ due to COVID-19?
  • Continuing domestic students that are enrolled in on-campus units are expected to be on campus, unless you are in a vulnerable group.
  • If you are unable to travel and your units are offered online, you are able to move to the online delivery mode of the units. You can contact us to discuss your study options – submit an enquiry via the online form on Ask Us or phone 134 328
  • Keep up with ECU on social media.
  • You can also stay connected with other ECU students through the Discussion Board on your unit Blackboard sites.

ECU has a wide range of support programs for students, and in response to the COVID-19 situation more services are being added to assist students as they transition to remote learning, including:

  • Financial assistance for students receiving social security through Centrelink
  • ECU Financial support
  • Studying online
  • Technology
  • Finding work
  • Accommodation

For more information read through the 'Support for students' FAQs section below or contact Student Success.

Advice for all Higher Degree by Research (HDR) Students

  • If your data collection and research require human participation and is potentially impacted by the COVID-19 situation, discuss this with your supervisors and Associate Dean of Research to manage this and to discuss other possible research approaches as well as to establish new timelines, if necessary. It is important to document any proposed changes to your plan or timeline in the Alternative Work Plan. If your research has animal or human research ethics approval, you must immediately notify the Research Ethics Team of these changes by requesting an amendment to your approved research or seeking an extension of your approval dates. Please see the Managing your approved research page for more information.
  • It may be possible for you to make some minor changes to your research plans so your research can still go ahead, but in a slightly different way. So, consider if there are other options to collect your data. If you were going to do face-to-face interviews, is it possible that you could do these by videoconference (e.g., Zoom) or by telephone? Could you do an online survey instead? Is it possible to consider using other data sources or pre-existing data to progress your project? Discuss with your supervisor what options are available. Any changes to these methods must be documented as an amendment to your research ethics application. Please see the Managing your approved research page for more information.
  • Are there other important research tasks that you could continue or start to work on? For example, why not spend time on finalising your literature review and start writing up that and the methodology section for your thesis, update your Endnote library, etc.
  • If you already have some data collected, why not analyse it now and work with your supervisor to write-up as a paper for a peer-review publication that could then be included in your final thesis or exegesis?
  • Learn skills/methods that you need for data analysis – research skills training and resources are available in the Graduate Research School (GRS) Programs site in Blackboard, ECU LinkedIn Learning and/or book an online appointment with a SOAR Ambassador. The ECU Library also has a range of resources available for researchers under the Research Resources Libguides.
  • Take a break/rest/look after your personal wellness – remember all HDR students have 20 days of annual leave a year.
  • The 2020 Open Access Funding Support Scheme is open to any research staff member or PhD higher degree by research (HDR) student across ECU to assist them to make their imminent 2020 publications available online through Open Access.
  • This scheme is managed by Library Research Services, with applications assessed as they are received on a first-come first-served basis. The scheme will continue in 2020 until the funding allocation is expended in full.
  • To apply for these funds, please review the guidelines, complete the application form and send to Library Research Services at researchonline@ecu.edu.au.
  • To request or borrow a laptop or data pack visit the Borrowing items page on the Library Services website.
  • Also, speak to your supervisors and School to see if they can loan you a laptop or will allow you to take your ECU desktop/monitor home during this period.
  • The GRS Research Skills Training Program will be on campus in Semester Two, with attendance numbers limited based on the latest COVID-19 related advice from the State Government. Registration is required and is strictly monitored.
  • GRS also offers online self-paced alternatives to the face-to-face training program. You can access this training content through the GRS Programs Blackboard site, which all HDR students have automatic access to. If you are having trouble accessing this, please email Research Training.
  • The SOAR Centres will resume face-to-face operations while also providing online support services. Contact The SOAR team or book an appointment to make arrangements and get support.
  • The SOAR Centres will resume face-to-face operations while also providing online support services. Contact The SOAR team or book an appointment to make arrangements and get support.
  • The Co-ordinators Research Student Support services are available to help you via virtual or face-to-face appointments. Email GRS Student Support to schedule your appointment.
  • GRS Research Advisers – are available for virtual or face-to-face appointments. Please contact Neil Ferguson or Chandra Salgado Kent directly to make an appointment.
  • HDR Communication Advisers – your HDR Learning Support team, Dr Jo McFarlane, Dr Michael Stein and Dr Kylie Stevenson, are available to help you with writing proposals, thesis chapters, abstracts and draft journal manuscripts. They also help with responding to reviewers' and examiners' comments, conference submissions and presentations. Email the HDRCA team to make an appointment.
  • Join the ECU Research Student Facebook group to connect with fellow HDR students, SOAR Ambassadors, GRS staff members and receive latest information and updates.
  • Monitor your student email for important information, updates and communications (such as the GRS eNewsletter).
  • For international students planning to study on campus, you will not lose your place in the course if you are affected by Australia's travel bans.
  • If your course offer is for on-campus study, you cannot formally commence your studies until you arrive on an ECU campus. *
  • Similarly, if you are a scholarship student, your scholarship cannot commence until you arrive on an ECU campus. *
  • Although you cannot formally start your studies, contact your supervisor to see if you can start preliminary/preparatory work on your research while overseas (e.g. develop research plan/activity schedule, start literature review).
  • * International students who have been granted a visa but are unable to travel to Australia may be able to formally commence their studies in online mode (conditions apply) – students with scholarships may also commence their scholarships and have their stipends paid into their bank accounts overseas. Please contact Student Admin.
  • At this stage there is no change to the HDR scholarships/stipends and other support that ECU provides to HDR students – this will continue as previously approved. However, we encourage candidates to document any proposed changes to your plan or timeline in the Alternative Work Plan.
  • Scholarship and/or candidature extensions will continue to be assessed as per our usual practices. These will require documented evidence of significant impact on planned work and financial hardship, supported by your supervisor and School. Extensions will be considered on a case-by-case basis, but not until a few months before current expiration dates (e.g. if your scholarship currently goes into 2021, we would not be considering any requests to extend it this year).
  • Please contact Co-ordinators Research Student Support services to discuss further. Email GRS Student Support to schedule your appointment.
  • Any extension to your candidature must also be reflected in your approved research ethics application. Please see the Managing your approved research page for more information.
  • Please consider meeting your supervisors virtually through ZOOM or Microsoft Teams if you are unable to make it to campus and/or this works best for both you and your supervisor. Alternatively, make arrangements to meet your supervisor in person.
  • You should also maintain regular email contact with them.
  • Please send an email with your questions to the Student Success team for matters relating to enrolment for international students.
  • If you are a J42 student, on-campus classes will resume in Semester Two, 2020. On-campus classes will be delivered in a safe, physically distanced way that meets all Government safety guidelines. If you are considered vulnerable according to the Government's COVID-19 guidelines and provide appropriate medical evidence, you may enrol in the online version of your units. Please check your ECU student emails for information/details from your course and unit coordinators. See FAQ: What support is there for students classed as 'Vulnerable Persons' due to COVID-19?
  • If you are an L61 student, discuss your concerns with your supervisors and review your work plan/task schedule with them.
  • It is generally possible to defer or intermit candidature (unless this is your first semester at ECU). However, discuss this with your supervisors. In most cases you should be able to make minor changes to your research plans and timeline of planned activity so that your HDR studies can continue as normal, even when away from the campus. Applications for intermission or amendments to candidature will need to be discussed with a Student Success Officer regarding possible impact upon student visas. The application form (Variation to Candidature) will then need to go to the respective Coordinators Research Student Support in GRS.  Note that deferring or intermitting may have implications for scholarships.

Support for students

ECU understands that students are facing financial hardship and we are committed to doing everything we can to help. To help you continue with your studies in Semester Two, the following support options are available:

  • If you have recently lost your job, ECU’s Career Advisers can also help with resume writing, interview skills and advice on what you can do to find work. You can book an appointment with a Career Adviser through ECU CareerHub.
  • Loan laptops and data packs
    To request to borrow a laptop or data pack, visit the Borrowing items page on the Library Services website.
  • Parents and carers
    See the Resources for studying and caring at home page on the student intranet.
  • Pantry Box
    The ECU Student Guild and the ECU Graduate Research School are partnering to provide basic food items for students (and staff) in financial hardship. Students can apply for a box of grocery essentials. You can also contact  ECU Guild for information about support from community organisations or Foodbank for food assistance.
  • ECU Student Loans
    With the aim of assisting you to successfully complete your course and in order to reflect ECU's commitment to improving students' financial situations, the University offers interest free loans. Loans are available for amounts between $500 and $1,500. Check eligibility and apply for an ECU Loan.
  • ECU Scholarships
    You can find information about the scholarships that are available to you by visiting ECU Scholarships webpage. You could be eligible for different scholarships based on your background, area of study, hardship you have experienced or your academic achievements.

Additional Government support

  • The Australian Government has implemented a range of measures to eligible Austudy, Abstudy, youth allowance (student) and other claimants. Students can check their eligibility to receive financial support through Services Australia, including crisis and special help.
  • If you’re experiencing financial hardship and require rent assistance, see if you are eligible for the Residential Rent Relief Grant Scheme. This scheme is offered by the WA Government and is designed to assist eligible people to pay their rent.
  • Finder.com.au has some helpful information about meeting your utilities bills at this time, see: Coronavirus assistance for your energy and Internet bills.
  • For specific advice about your own circumstances, please contact Student Success.

Additional support for International students

  • You should contact your local community groups, Embassy or local Consular Office to see what help is available.
  • Some organisations have also received funding from the Australian Government to provide support to temporary visa holders who have no way to support themselves and who have urgent needs. Red Cross Australia has collated information on services by state (WA, NSW, VIC) and is able to provide support for temporary visa holders in some circumstances.
  • StudyPerth provides information on a range of services for international students, including food, housing, financial, legal, accommodation and health, plus StudyPerth can offer emergency support to students in certain circumstances. Sign up to their newsletter or Facebook group to ensure you stay up-to-date with opportunities and other assistance. There are also branches in other states at StudyMelbourne and StudySydney.

Out-of-hours support

Students are encouraged to access the range of support services at ECU and within the community. Here are a few resources you to keep in mind and access if you are experiencing severe hardship:

  • ECU Out of Hours Crisis Line on 1300 583 032 or text 0488 884 232
  • ECU Guild
    For support and information on support from community organisations.
  • Foodbank
    For food Assistance.
  • Lifeline
    In addition to a helpline, Lifeline has an online crisis support chat service, information sheets, self-help tools and a free translating and interpretation service.
  • Crisis Care
    If you are in crisis and needing urgent help.
  • If you are an international student, contact your Embassy or consulate and community organisations.
  • If you have recently lost your job, ECU’s career advisers can also help with resume writing, interview skills and advice on what you can do to find work. You can book an appointment with a Career Adviser through ECU CareerHub.
  • Career advisers are available for one-on-one appointments to support graduates for up to 14 months after completing their studies. Career advisers can assist with career coaching, job application documents, job searching skills, finding career resources and more. See the Careers page on the student intranet for more information.
  • These are very challenging times and we all need to lean on every support we can – family, friends and professional services – to keep us moving forward.
  • If you are feeling stressed or anxious, please don’t hesitate to reach out to ECU’s free and confidential Student Counselling Service.
  • For a mental health emergency, students can phone ECU’s out of hours student crisis line on 1300 583 032 or SMS by texting 0488 884 232.
  • The Australian Government has made it clear that no-one will be evicted during the COVID-19 crisis.
  • ECU provides on-campus accommodation at all of our WA locations. Campus Living Villages provide supportive, safe and accessible apartments and can assist in an emergency. Eligibility criteria apply. Phone 08 9370 6376 (Mon to Fri 9.00am – 9.00pm)
  • Students experiencing challenges with accommodation are encouraged to speak to the team at the Student Hub regarding their situation.
  • For tenancy assistance and advice, contact Tenancy WA or the ECU Student Guild.
  • If you’re experiencing financial hardship and require rent assistance, see if you are eligible for the Residential Rent Relief Grant Scheme. This scheme is offered by the WA Government and is designed to assist eligible to people pay their rent.
  • If you need to speak to someone outside of these hours, ECU’s out of hours Crisis Line is available to all students by phoning 1300 583 032 or via SMS to 0488 884 232.

Library updates

  • Library staff are continuing to work to provide a high level of support to students and academic staff online and on campus.

    Some changes have been made to our Library services in response to the latest WA Government guidelines on managing the spread of COVID-19.

    Currently:
  • eLabs
    • 24-hour access is available on all campuses.
    • Counter support is available in eLabs on all campuses from 8.30am to 4.45pm, Monday to Friday.
    • No swipe card access is required during counter support hours at Mount Lawley and Bunbury campuses however swipe access is required at Joondalup campus.
  • Yes, but some materials may be unavailable, as many libraries, nationally and internationally, have restricted access to their collections during this time.
  • You can find more information about this service on the Document Delivery webpage.
  • You can also contact us by phone +61 8 6304 5525 or email library@ecu.edu.au.

Safety on campus

All on-campus services adhere to the easing of the COVID-19 restrictions detailed in the WA Government roadmap.

  • eLabs
    • 24-hour access is available on all campuses.
    • Counter support is available in eLabs on all campuses from 8.30am to 4.45pm, Monday to Friday.
    • No swipe card access is required during counter support hours at Mount Lawley and Bunbury campuses however swipe access is required at Joondalup campus.
  • ECU Sport and Fitness Centres (Joondalup and Mount Lawley) are open with fully equipped  gyms, facility hire bookings, fitness classes, and the crèches. All membership enquiries for the Joondalup and Mount Lawley fitness centres should be emailed to ecusports@ecu.edu.au. See the ECU Sports and Fitness Centre's FAQs for more information.
  • ECU South West Campus Crèche and Gym reopened on Monday 27 July. South West Campus students may also direct any membership enquiries to campus reception in Building 1 or via email to swdeansoffice@ecu.edu.au.
  • Food and beverage outlets on campus are open.
    All outlets are operating during morning and lunch periods and you are encouraged to pay with card only. Please check with our campus cafés directly for any specific requirements.
  • Bookshop
    • Uniforms, name badges and textbooks can be purchased online from The School Locker.
    • The School Locker is open at Joondalup (Monday to Friday) and Mount Lawley (Tuesday to Thursday only) Campuses and stock uniforms, textbooks, equipment, stationery and merchandise.
  • Hair and Beauty Salon
    • Crown Salon is open for hairdressing services. The salon can be contacted on +61 6304 2888 for opening hours and availability.
  • UniSuper
    • The UniSuper on campus and city offices are now open for appointment consultations only.
    • If you’d like to make an appointment visit: unisuper.com.au/campus-bookings
  • All facilities at ECU's campuses are safe and open, including libraries, eLabs, cafes and study spaces.
  • All on-campus classes, services, facilties and events will adhere to the easing of COVID-19 restrictions detailed in the WA Government roadmap.
  • We are continuing to follow the WA Government's recommended physical distancing advice and will continue with increased hygiene and cleaning measures across all campuses. In addition, cleaning products will be available in all classrooms for staff and student use and hand sanitiser is available throughout the University. To support this, increased signage has been rolled out across our campuses.
  • ECU's Student Health Services team has upgraded its precautions associated with infectious diseases control as per the advice of health authorities.
  • Preventative hygiene information has been distributed across our University campuses.
  • A Surface Hub (large smart monitor) is present at each of the metro eLabs, providing a teleservice for students where counter staff are not required to be physically present.
  • On campus security presence is continuing to be maintained at full levels.
  • See the WA Government roadmap for the latest details on restrictions and physical distancing advice.
  • The WA Government continues to recommend physical distancing, where possible, and maintaining good personal hygiene.
  • ECU is continuing to encourage all staff and students who are unwell with cold and flu symptoms to stay home (See: Q. What should I do if I am feeling unwell?)
  • From Semester Two, 2020 all on-campus events will adhere to the easing of the COVID-19 restrictions detailed in the WA Government roadmap.

Health advice

  • No. You do not need to take any action unless you have been in close contact with a confirmed case of COVID-19.
  • Close contact is defined as face-to-face contact for at least 15 minutes, or having been in the same closed space for at least two hours with a person confirmed as infectious. If your contact was any less than this, there is a much smaller risk of you being infected. However, as a precaution you should still monitor your health until 14 days after you were last exposed to the infectious person.
  • If you have been in close contact with a confirmed case of COVID-19 and you develop symptoms including a fever and/or respiratory signs, contact the WA Coronavirus Health Information Line on 13 268 43 for advice of what to do next.
  • You can also find out if you meet the Australian Government guidelines for coronavirus (COVID-19) testing by answering a series of questions online. Visit the healthdirect Coronavirus (COVID-19) Symptom Checker on the Australian Government Department of Health website.
  • If you are advised by a health professional to undertake a test for COVID-19 or self isolate please inform ECU submitting a Notification of confirmed or suspected case of COVID-19 form to provide advice of your confirmed or suspected case of COVID-19.
  • You then need to advise the University of the test results by submitting a Notification of outcome of COVID-19 test results form.
  • It's important to stay calm and remember that earlier symptoms of coronavirus are consistent with a range of illnesses, most of which are not considered serious for otherwise healthy people.
  • However, if you have travelled through an affected area or may have been in contact with someone who has, or you've been in close contact with someone who has a confirmed case of COVID-19 and you develop symptoms, we recommend that as soon as practicable, you contact the WA Coronavirus Health Information Line on 13 268 43 for advice about what to do next.
  • Any members of the ECU community who are unwell or concerned about their health during working hours should contact the WA Coronavirus Health Information Line on 13 268 43 for advice about what to do next.
  • If the WA Coronavirus Health Information Line is busy, call Healthdirect on 13 268 43 (24 hours a day).
  • You can also find out if you meet the Australian Government guidelines for coronavirus (COVID-19) testing by answering a series of questions online. Visit the healthdirect Coronavirus (COVID-19) Symptom Checker on the Australian Government Department of Health website.
  • For ECU-specific health advice, you can call ECU Student Health Services on +61 8 6304 5618 Monday–Friday between 8.30am to 4.30pm.
  • While coronavirus is of concern, at this stage it is important to remember that most people displaying symptoms such as fever, cough, sore throat or tiredness are likely suffering with a cold or other respiratory illness, not coronavirus.
  • We encourage staff and students who are unwell with cold and flu symptoms to stay home to allow time to recover and to seek medical attention if required.
  • If you are concerned about your health or potential exposure to COVID-19, contact the WA Coronavirus Health Information Line on 13 268 43 or your medical practitioner for further advice and information.
  • You can also find out if you meet the Australian Government guidelines for coronavirus (COVID-19) testing by answering a series of questions online. Visit the healthdirect Coronavirus (COVID-19) Symptom Checker on the Australian Government Department of Health website.
  • The Australian Government Department of Health is regularly updating their advice and information about coronavirus via the COVID-19 health alert page and COVID-19 resources page, including guidance information on when to seek medical review and when to self-isolate.
  • As at midnight 15 March, the Australian Government requires anyone returning to Australia from any overseas destination to self-isolate for 14 days. There are no exceptions.
  • Should you become ill while in self-isolation, you should contact the WA Coronavirus Health Information Line on 13 268 43 for advice of what to do next.
  • You can also find out if you meet the Australian Government guidelines for coronavirus (COVID-19) testing by answering a series of questions online. Visit the healthdirect Coronavirus (COVID-19) Symptom Checker on the Australian Government Department of Health website.
  • As of 25 March 2020 at AEDST 1200hrs, the Australian Government announced a ban on all overseas travel. See latest travel advice.
  • As of 20 March, the Australian Government stopped the entry of non-citizens and non-permanent residents and their immediate families into Australia. Limited exemptions to these international travel restrictions will be available under the authority of the Australian Border Force Commissioner, focused on individuals providing critical or essential services or on compassionate grounds.
  • Prior to the update on international travel restrictions on 20 March, restrictions were in place with respect to the following countries: mainland China, Iran, Republic of Korea and Italy. This means foreign nationals (excluding permanent residents of Australia) who had been in these countries were not allowed to enter Australia for 14 days from the time they left or transited through one of them. Once they entered Australia, they were required to self-isolate for 14 days.
  • If you are in self-isolation, you should restrict activities outside the home except for seeking medical care. You should not go to work, school, shopping centres, childcare, university or public areas and should not use public transportation, taxis or ride share services.
  • The Australian Department of Health has the following advice for home isolation practices, including what to do if you begin to have symptoms while in isolation.
  • For the latest advice on travel restrictions and visas, visit the Department of Home Affairs website.
  • The Department of Health requires people who have been in contact with any confirmed coronavirus cases to be isolated for 14 days following exposure. Please advise ECU by submitting a Notification of confirmed or suspected case of COVID-19 form if you have been in contact with a confirmed case.
  • Should you become ill while in self-isolation, you should contact the WA Coronavirus Health Information Line on 13 268 43 for advice of what to do next.
  • You can also find out if you meet the Australian Government guidelines for coronavirus (COVID-19) testing by answering a series of questions online. Visit the healthdirect Coronavirus (COVID-19) Symptom Checker on the Australian Government Department of Health website.
  • You should restrict activities outside the home except for seeking medical care You should not go to work, school or public areas and should not use public transportation, taxis or ride share services.
  • The Australian Department of Health has the following advice for home isolation practices, including what to do if you begin to have symptoms while in isolation, and appropriate precautions for people living with someone in self-isolation.
  • See the latest advice from the Australian Government on the Department of Health website regarding wearing face masks.
  • Wearing a mask can help protect you and those around you if you are in an area with community transmission, and physical distancing is not possible, like on public transport.
  • The World Health Organization recommends people:
    • frequently clean hands by using alcohol-based hand rub, or soap and water
    • maintain physical distancing between yourself and anyone who is coughing or sneezing
    • when coughing and sneezing, cover mouth and nose with a flexed elbow or tissue, then throw the tissue away immediately and wash your hands
    • avoid touching your eyes, nose and mouth
    • avoid close contact with anyone who has fever and cough
    • stay home if you feel unwell
  • Please observe and comply with health-related signage around the University.
  • For more information, visit the World Health Organization website.

General information

  • ECU is closely monitoring the outbreak of COVID-19 and acting on the advice of the federal Department of Health, WA Health and the Department of Home Affairs.
  • ECU developed a COVID-19 Safety Plan, which outlines how ECU intends to continue to provide a safe and healthy working and learning environment during the COVID-19 pandemic.
  • All facilities at ECU's campuses are safe and open, including the libraries, eLabs, cafes and study spaces.
  • A wide range of support measures is in place (see our 'Support for students' FAQs section).
  • All on-campus events will adhere to the easing of the COVID-19 restrictions detailed in the WA Government roadmap.
  • We have convened an incident management team to ensure there is a coordinated and measured response across the University.
  • Work and study related international and interstate travel has been restricted in line with Federal and State Government restrictions.
  • We are continuing to update staff and students across our communications channels and are responding to enquiries through our communications centre.
  • We are continuing to follow the WA Government’s recommended physical distancing advice and will continue with increased hygiene and cleaning measures across all campuses. In addition, cleaning products will be available in all classrooms for staff and student use and hand sanitiser is available throughout the University. To support this, increased signage has been rolled out across our campuses.
  • Preventative hygiene information has been distributed across our University campuses.
  • A Surface Hub (large smart monitor) is present at each of the metro eLabs, providing a teleservice for students where counter staff are not required to be physically present.
  • Coronaviruses are a large family of viruses that are known to cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS). They are found worldwide in humans and animals.
  • COVID-19 is a new strain of coronavirus that has not been previously identified in humans. It is closely related to the SARS (severe acute respiratory syndrome) coronavirus and in the same family as the MERS (Middle East respiratory syndrome) coronavirus.
  • If you do not speak English as a first language, StudyPerth, the WA Office of Multicultural Interests and SBS online portal provides translated resources, and education and health advice. The wa.gov.au website​ is the best place to find up-to-date and accurate advice and information.
  • Study in Australia provides information for international students about COVID-19 and living in Australia. Students can also contact the international student hotline on 1300 981 621 (9.00am to 5.00pm AEDST Monday to Friday) or email international.students@dese.gov.au.
  • Symptoms of COVID-19 can include fever, cough, shortness of breath, breathing difficulties, sore throat.
  • People identified as a suspected case of COVID-19 need to self-quarantine while people who have been confirmed to have COVID-19 need to self-isolate.
  • You may see both terms used in coverage of the COVID-19 situation, however in practice, both 'self-quarantine' and 'self-isolation' mean that you must stay in your home, hotel room or other accommodation. The only time you should leave your home/accommodation is to seek medical attention. You cannot attend public places such as work, school, shopping centres or go on a holiday. For consistency, we use the term 'self-isolate' in this document.

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