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Information for International students

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Advice for international students

International students unable to travel to Western Australia for semester two, 2020 due to travel restrictions are now able to commence their journey with ECU online for select courses. For more information see our 2020 semester two offerings.

Students studying online units offshore during semester two, 2020, do not require a Confirmation of Enrolment (CoE). You can apply for a CoE when you are able to commence on campus in Australia.

  • ECU overseas student healthcare provider Medibank has made their support helpline available to all ECU international students.
  • Whether you are onshore or offshore, and regardless of whether Medibank is your chosen Overseas Student Health Cover (OSHC) provider, the helpline is accessible to all ECU international students and is available 24 hours a day, 7 days a week.
  • You can speak to a nurse about any health issue and they can help you get the help you need in Australia with qualified health professionals. Interpreters are also available if required.
  • You can contact Medibank’s Health and Support Line on 1800 887 282 within Australia or +61 2 8905 0307 international. For more information, view our news item on the Expansion of Medibank 24/7 Health and Support line for all ECU International Students.
  • If you are a Medibank customer and have questions about your OSHC membership, phone 134 148 within Australia, +61 3 9862 1095 International or email: ohsc@medibank.com.au
  • If you have to make changes to your enrolment during this time, then you will either need to catch up – and this may require enrolling in Summer or Winter units – or extend your Confirmation of Enrolment (CoE), visa and health insurance.
  • Depending on your circumstances, you may need to apply for a new student visa through the Department of Home Affairs.
  • If you have any queries or need further guidance, please contact Student Success.

Advice for all students

  • If you are an on-campus student, you should enrol into all of your units on the relevant campus, unless you are in a vulnerable group.
  • Provided WA continues its excellent progress on the COVID-19 front, ECU will be in a position to move most of our learning back on campus by the start of semester two. A great deal of work is currently underway to ensure that our campuses are fully prepared for a safe, physically distanced return to campus study.
  • The exception at this stage will be lectures with more than 100 students – these will continue to be provided online due to physical distancing measures. Also, students who are considered vulnerable according to the Australian Government’s COVID-19 guidelines will require special arrangements. All lectures of fewer than 100 students, tutorials, workshops, labs and pracs will, at this stage, likely be delivered on campus as long as they can be done so safely and according to Government requirements.

While our campuses remain open, some services have either closed or adjusted to meet the WA Government's latest physical distancing measures.

  • ECU Library

    Library staff are continuing to work to provide a high level of support to students and academic staff as learning activities are adapted for online delivery. Some changes have been made to our Library services in response to the latest WA Government guidelines on managing the spread of COVID-19.

    These changes include:
  • eLabs
    • 24-hour access is available on all campuses.
    • Counter support is available in eLabs on all campuses from 8.30am to 4.45pm, Monday to Friday.
    • No swipe card access is required during counter support hours at Mount Lawley and Bunbury campuses however swipe access is required at Joondalup campus.
    • Additional computer labs are available to account for the reduced capacity of eLabs resulting from physical distancing measures. Further information is available as displayed in the eLabs.
  • ECU Sport and Fitness Centres on the Joondalup and Mount Lawley campuses reopened on 15 June 2020 including the gyms, facility hire bookings, fitness classes, and the creches. ECU Sport and Fitness Centre at South West Campus will remain closed until further notice. The creche at South West Campus will reopen for bookings from Monday 27 July. All membership enquiries for the fitness centres should be emailed to ecusports@ecu.edu.au. See the ECU Sport and Fitness Centres’ FAQs for more information.
  • Food and beverage outlets on campus

    The following cafés and restaurants are open and ready to welcome you back:
    • Joondalup
      - Arirang
      - Bar (Friday afternoons only)
      - Bermuda*
      - Cafe 6
      - Plantation* 
      - Slice of Italy
    • Mount Lawley
      - Bar of Edith (Friday afternoons only)
      - Café 10
      - Grindhouse*
    • South West
      -Kulbardi Café

      *Plantation, Bermuda and Grindhouse are offering dine-in meal services.
    • All outlets are operating during morning and lunch periods and you are encouraged to pay with card only. Please check with our campus cafés directly for any specific requirements.

      Queueing and waiting area protocols are in place to meet physical distancing measures and all staff have completed the required COVID-19 Safety Training.

  • Bookshop
    • Uniforms, name badges and textbooks can be purchased online from The School Locker.
    • The School Locker is due to open stores on Joondalup and Mount Lawley campuses in July 2020. They will stock uniforms, badges, equipment, apparel and a limited range of textbooks.
  • Hair and Beauty Salon
    • Crown Salon is open for hairdressing services. The salon can be contacted on +61 6304 2888 for opening hours and availability. The salon is limiting client numbers to ensure it complies with physical distancing measures and increased sanitisation.
    • The Beauty Salon will re-open on 8 June 2020 and is now taking bookings. To book, phone 0410 174 887.
  • UniSuper
    • The UniSuper on-campus and city offices are closed until further notice however face-to-face appointments will be replaced with video and phone meetings.
    • If you have an upcoming appointment with a UniSuper Financial Adviser or On-Campus Consultant they will contact you as soon as possible to reorganise.
    • If you’d like to make an appointment visit: unisuper.com.au/campus-bookings
  • You can call ECU's Coronavirus Helpline on +61 8 6304 8500 or submit an enquiry via the online form on Ask Us.
  • You may also find an answer to your query on this fact sheet issued by the Department of Health for university and vocational education students and staff.

ECU’s revised 2020 Academic Calendar includes these key changes:

  • Semester two will commence, as originally scheduled, on 27 July.
  • Provided WA continues its excellent progress on the COVID-19 front, ECU will be in a position to move most of our learning back on campus by the start of semester two. A great deal of work is currently underway to ensure that our campuses are fully prepared for a safe, physically distanced return to campus study.
  • The exception at this stage will be lectures with more than 100 students – these will continue to be provided online due to physical distancing measures. Also, students who are considered vulnerable according to the Australian Government’s COVID-19 guidelines will require special arrangements. All lectures of fewer than 100 students, tutorials, workshops, labs and pracs will, at this stage, likely be delivered on campus as long as they can be done so safely and according to Government requirements.
  • ECU staff developed flexible study plans for impacted students involving online learning and access to other materials. You would have been contacted by a senior ECU staff member about your study plan before 21 February.
  • If you were not able to travel to Australia to complete your unit due to travel bans and restrictions, tuition fees may be credited.
  • For advice on all of the above options, contact ECU's Coronavirus Helpline on +61 8 6304 8500 or submit an enquiry via the online form on Ask Us.
  • Keep up with ECU on social media.
  • You can also stay connected with other ECU students through the Discussion Board on your unit Blackboard sites.

ECU has a wide range of support programs for students, and in response to the COVID-19 situation more services are being added to assist students as they transition to remote learning, including:

  • Financial assistance for students receiving social security through Centrelink
  • ECU Financial support
  • Studying online
  • Technology
  • Finding work
  • Accommodation

Visit our Support for students during COVID-19 outbreak page on the student intranet for more information and have a read through the ‘Support for students’ FAQs section below.

Advice for all Higher Degree by Research (HDR) Students

  • If your data collection and research require human participation and is potentially impacted by the COVID-19 situation, discuss this with your supervisors and Associate Dean of Research to manage this and to discuss other possible research approaches as well as to establish new timelines, if necessary. It is important to document any proposed changes to your plan or timeline in the Alternative Work Plan.
  • It may be possible for you to make some minor changes to your research plans so your research can still go ahead, but in a slightly different way. So, consider if there are other options to collect your data. If you were going to do face-to-face interviews, is it possible that you could do these by videoconference (e.g., Zoom) or by telephone? Could you do an online survey instead? Is it possible to consider using other data sources or pre-existing data to progress your project? Discuss with your supervisor what options are available.
  • Are there other important research tasks that you could continue or start to work on? For example, why not spend time on finalising your literature review and start writing up that and the methodology section for your thesis, update your Endnote library, etc.
  • If you already have some data collected, why not analyse it now and work with your supervisor to write-up as a paper for a peer-review publication that could then be included in your final thesis or exegesis?
  • Learn skills/methods that you need for data analysis – research skills training and resources are available in the Graduate Research School (GRS) Programs site in Blackboard, ECU LinkedIn Learning and/or book an online appointment with a SOAR Ambassador. The ECU Library also has a range of resources available for researchers under the Research Resources Libguides.
  • Take a break/rest/look after your personal wellness – remember all HDR students have 20 days of annual leave a year.
  • Speak to your supervisors regarding your School’s arrangements for accessing labs/equipment/facilities/etc and follow the advice and guidelines that have been drawn up by your School.
  • For now, there is no change to access to research labs/equipment/facilities/etc, and there are no plans to close the campuses however physical distancing requirements must be observed. In most instances, physical distancing is enabled by the size of the lab and the proportionate number of students needing access to particular equipment/facilities. Schools will actively monitor demand and may restrict/limit access if there are concerns for staff and student health and wellbeing.
  • For students needing access to research labs/equipment/facilities/etc at hospitals, aged-care facilities, schools and other off-campus/external locations, please check with your specific facility/location, and follow advice and guidelines provided by your School and the external facility/location.
  • All HDR workstation areas have been assessed by the university as meeting the physical distancing requirements, so do continue to work from there on campus if you like.
  • Discuss your concerns with your supervisors and review your work plan/task schedule with them. If your research requires you to access labs/equipment/facilities/etc, speak to your supervisors regarding your School's arrangements for accessing for accessing labs/equipment/facilities/etc, and follow the advice and guidelines that have been drawn up. Physical distancing requirements must be observed, and Schools will actively monitor demand and may restrict/limit access if there are concerns for staff and student health and wellbeing.
  • There  are support and resources you can access to help you work from home including LinkedIn Learning, SOAR ambassadors, HDR communication advisers and the GRS quantitative research adviser and qualitative research adviser. In the interim, there will be no face-to-face appointments, but communication can be conducted via telephone, email or video conferencing.
  • You can also stay connected from home with other ECU research students through online networking channels such as the ECU Research Students Facebook Group and GRS discussion boards under the GRS Programs Blackboard site.
  • The 2020 Open Access Funding Support Scheme is open to any research staff member or PhD higher degree by research (HDR) student across ECU to assist them to make their imminent 2020 publications available online through Open Access.
  • This scheme is managed by Library Research Services, with applications assessed as they are received on a first-come first-served basis. The scheme will continue in 2020 until the funding allocation is expended in full.
  • To apply for these funds, please review the guidelines, complete the application form and send to Library Research Services at researchonline@ecu.edu.au.
  • To request or borrow a laptop or data pack visit the Borrowing items page on the Library Services website.
  • Also, speak to your supervisors and School to see if they can loan you a laptop or will allow you to take your ECU desktop/monitor home during this period.
  • At this time, the university is not closing and subject to the physical distancing requirements, most research can still be conducted on our campuses.
  • Depending on the nature and type of research you are conducting, you may be able to work from home. As long as you have the necessary technology (a computer and internet connection), there are numerous tasks you can do while not on campus.
  • Discuss your concerns with your supervisors and review your work plan/task schedule with them.
  • The GRS Research Skills Training Program is delivered online in a self-paced mode, or alternative virtual sessions where available. You can access this training content through the GRS Programs Blackboard site, (“GRS Programs”) which all HDR students have automatic access to. If you are having trouble accessing this, please email Research Training .
  • The SOAR Centres will be operating as an online support service, offering appointments via videoconference, email or phone. Contact The SOAR team or book an appointment to make arrangements and get support.
  • The SOAR Centre is still open, and the SOAR Ambassadors are taking appointments conducted online, via Team or Zoom, or via telephone call or email until further notice. Once an appointment date and time has been arranged, we will send an email calendar request with a link to join an online meeting. If you would prefer to use phone or email, please let us know.
  • The Co-ordinator’s Research Student Support services are still available to help you via virtual appointments. Email GRS Student Support to schedule your appointment.
  • GRS Research Advisers – are available for virtual or email appointments. Please contact Neil Ferguson or Chandra Salgado Kent directly to make an appointment.
  • HDR Communication Advisers - Your HDR Learning Support team, Dr Jo McFarlane, Dr Michael Stein and Dr Kylie Stevenson, are available to help you when you are working off-campus. Email the HDRCA team to make an appointment.
  • Officially you cannot start your studies if you are not enrolled. However, it may be possible to have discussions with your supervisors so that you can still develop a research plan and activity schedule for the period that you are overseas.
  • At this stage there is no change to the HDR scholarships/stipends and other support that ECU provides to HDR students – this will continue as previously approved. However, we encourage candidates to document any proposed changes to your plan or timeline in the Alternative Work Plan.
  • Scholarship and/or candidature extensions will continue to be assessed as per our usual practices. These will require documented evidence of significant impact on planned work and financial hardship, supported by your supervisor and School. Extensions will be considered on a case-by-case basis, but not until a few months before current expiration dates (e.g. if your scholarship currently goes into 2021, we would not be considering any requests to extend it this year).
  • Please contact Co-ordinators Research Student Support services to discuss further. Email GRS Student Support to schedule your appointment.
  • Please consider meeting your supervisors virtually through ZOOM or Microsoft Teams.
  • You should also maintain regular email contact with them.
  • Please send an email with your questions to the Student Success team for matters relating to enrolment for international students.
  • If you are a J42 student, arrangements have been made for all on-campus classes to be delivered online/virtually. Please check your ECU student emails for information/details from your Course and Unit Coordinators.
  • If you are an L61 student, discuss your concerns with your supervisors and review your work plan/task schedule with them.
  • It is generally possible to defer or intermit candidature (unless this is your first semester at ECU). However, discuss with your supervisors as in most cases, you should be able to make minor changes to your research plans and timeline of planned activity, so that your HDR studies can continue as normal, even when away from the campus. Note that deferring or intermitting may have implications for scholarships.

Support for students

ECU understands that students are facing financial hardship and we are committed to doing everything we can to help. To help you continue with your studies, ECU has put in place a $2 million Student Support Package that includes:

  • Access to ECU Support Grants of up to $2,000
    This fund is for students who have been significantly disadvantaged by COVID-19. Funds of up to $2,000 per student will be made available dependent on eligibility. For more information and to apply, please read the information on the ECU Support Grant Application page.
  • Hardship Payment Scheme
    • Hardship Payment Scheme applications for semester two, 2020 are now open to international students who meet the application criteria.
    • If you are an international student, payment extensions may be agreed on a case by case basis if you apply for the Hardship Payment Scheme for semester two, 2020.
    • The Hardship Payment Scheme is designed for continuing international onshore students on a Student Visa who are temporarily experiencing difficulty in paying tuition fees due to extenuating and unexpected circumstances that are beyond your control and directly impact your ability to pay your fees by the due date.
    • For eligibility criteria and to apply, see the AskUs FAQ: What is the Hardship Payment Scheme for international students?
  • No parking fees
    ECU is offering full refunds on semester one and Full Year parking permits cancelled before 7 April 2020. Email parking@ecu.edu.au.
  • IT assistance
    For those needing hardware and software, IT Service Desk can provide advice. To request to borrow a laptop or data pack visit the Borrowing items page on the Library Services website.
  • No late payment fees for semester one, 2020
    ECU normally charges a late payment fee for Tuition Fees not received by the due date for the applicable teaching period. Late payment fees will not be charged for semester one, 2020.
  • Reduction in SSAF (Student Services and Amenities Fee) payment
    For semester one, 2020 students required to pay SSAF will only be charged the off-campus rate of $46.20. You do not need to take any action, this change will be applied to your record. The SSAF is a fee approved by the Australian Government to provide student services and amenities beyond those required for the academic work of the University, such as a health, counselling, sport and social clubs.

Other support

  • All our existing support services are now available online. For more information about all of the support available to students, see the Support for students during COVID-19 outbreak page on the student intranet.
  • If you have recently lost your job, ECU’s Career Advisers can also help with resume writing, interview skills and advice on what you can do to find work. You can book an online appointment with a Career Adviser through ECU CareerHub.
  • Childcare
    We know that many students are also parents and now trying to juggle their studies with having children at home. The Australian Government made the decision to fully subsidise all childcare fees until 12 July 2020. This was recently extended from 28 June to 12 July 2020. Child Care Subsidy (CCS) and Additional Child Care Subsidy (ACCS) will start again from 13 July 2020. From then, some families affected by COVID-19 will have access to more CCS. If this creates some options for you, there is more detail available on the Services Australia website.
  • VEEPS
    This new virtual peer support service has been designed to deliver just-in-time assistance for students experiencing online learning issues as they arise. It includes advice on creating videos with Panopto, formatting with Microsoft Office and using all the features of Blackboard. Full details are available on the Peer support with learning technologies page.
  • Parents and carers
    We have set up online check-ins for students who are parents and carers and who want to meet up with their peers to chat about the ways in which they are staying engaged with their studies while caring for others. These are also attended by University support staff who can provide individual support and also ensure these discussions inform the ways we continue to support all ECU students during this time. Additional information and resources is available on the Resources for studying and caring at home page on the student intranet.
  • Pantry Box
    The ECU Student Guild and the ECU Graduate Research School are partnering to provide basic food items for students (and staff) in financial hardship. You can donate here or students can apply for a box of grocery essentials. You can also contact  ECU Guild for information about support from community organisations or Foodbank for food assistance.
  • Mid-year graduating cohort
    We developed a tailored program for students due to graduate following the completion of semester one, to ensure they access career advice services and graduate programs.

Additional Australian Government support (available for Australian citizens):

  • The Australian Government has announced several economic stimulus packages to support people receiving social security, including students on Austudy, Abstudy, Youth Allowance, JobSeeker (formally Newstart), parenting and other allowance payments. If you are already receiving a payment, the additional benefits that you are eligible for will be automatically paid to you. A one-off $750 payment to people on a wide variety of social security payments and concession cards, due in April.
  • An additional $550 ‘coronavirus supplement’ per fortnight for six months for recipients of Austudy, Abstudy, JobSeeker (formerly Newstart), Youth Allowance, sickness, parenting, partner and farm household allowance payments.
  • A second $750 one-off payment for all recipients of the first payment from July, provided they are not also receiving the additional coronavirus supplement to their regular payment.
  • Additionally, you will continue to receive your Centrelink payments if the University is asked to close or reduce your study load. More information is available directly from Services Australia.
  • Finder.com.au has some helpful information about meeting your utilities bills at this time, see: Coronavirus assistance for your energy and Internet bills.
  • For specific advice about your own circumstances, please contact Student Success.
  • If you have recently lost your job, ECU’s Career Advisers can also help with resume writing, interview skills and advice on what you can do to find work. You can book an online appointment with a Career Adviser through ECU CareerHub.
  • For specific advice about your own financial circumstances and how we can help, please contact Student Success.
  • Yes. Unit Coordinators are able to give extensions of up to 21 days for genuine issues if required. Please email your Unit Coordinator to discuss your specific circumstances.
  • These are very challenging times and we all need to lean on every support we can – family, friends and professional services – to keep us moving forward.
  • If you are feeling stressed or anxious, please don’t hesitate to reach out to ECU’s free and confidential Student Counselling Service.
  • For a mental health emergency, students can phone ECU’s out of hours student crisis line on 1300 583 032 or SMS by texting 0488 884 232.
  • For information on more support options available to you, see the Support for students during COVID-19 outbreak page on the student intranet.
  • Students experiencing challenges with accommodation are encouraged to speak to the team at the Student Hub regarding their situation.
  • The Australian Government has made it clear that no-one will be evicted during the COVID-19 crisis, announcing a six-month moratorium on evictions for residential and commercial tenancies on 29 March.
  • ECU is offering up to two weeks’ free emergency accommodation for eligible students in its Campus Living Villages. Eligibility criteria apply. Phone 08 9370 6376 (Mon to Fri 9.00am – 9.00pm).
  • If you or anyone you know are in this situation, the following information may be of assistance:
    • ECU provides on campus accommodation at all of our locations. Campus Living Villages provide supportive, safe and accessible apartments and can assist in an emergency.
    • For tenancy assistance and advice you can also contact Tenancy WA but please remember to also use our ECU services as well.
  • If you need to speak to someone outside of these hours, ECU’s out of hours Crisis Line is available to all students by phoning 1300 583 032 or via SMS to 0488 884 232.

Library updates

  • Library staff are continuing to work to provide a high level of support to students and academic staff as learning activities are adapted for online delivery.

    Some changes have been made to our Library services in response to the latest WA Government guidelines on managing the spread of COVID-19.

    These changes include:
  • eLabs
    • 24-hour access is available on all campuses.
    • Counter support is available in eLabs on all campuses from 8.30am to 4.45pm, Monday to Friday.
    • No swipe card access is required during counter support hours at Mount Lawley and Bunbury campuses however swipe access is required at Joondalup campus.
    • Additional computer labs are available to account for the reduced capacity of eLabs resulting from physical distancing measures. Further information is available as displayed in the eLabs.
  • Yes, but some materials may be unavailable, as many libraries, nationally and internationally, have restricted access to their collections during this time.
  • You can find more information about this service on the Document Delivery webpage.
  • You can also contact us by phone +61 8 6304 5525 or email library@ecu.edu.au.

Safety on campus

While our campuses remain open, some services have either closed or adjusted to meet the WA Government's latest physical distancing measures.

  • ECU Library

    Library staff are continuing to work to provide a high level of support to students and academic staff as learning activities are adapted for online delivery. Some changes have been made to our Library services in response to the latest WA Government guidelines on managing the spread of COVID-19.

    These changes include:
  • eLabs
    • 24-hour access is available on all campuses.
    • Counter support is available in eLabs on all campuses from 8.30am to 4.45pm, Monday to Friday.
    • No swipe card access is required during counter support hours at Mount Lawley and Bunbury campuses however swipe access is required at Joondalup campus.
    • Additional computer labs are available to account for the reduced capacity of eLabs resulting from physical distancing measures. Further information is available as displayed in the eLabs.
  • ECU Sport and Fitness Centres on the Joondalup and Mount Lawley campuses reopened on 15 June 2020 including the gyms, facility hire bookings, fitness classes, and the creches. ECU Sport and Fitness Centre at South West Campus will remain closed until further notice. The creche at South West Campus will reopen for bookings from Monday 27 July. All membership enquiries for the fitness centres should be emailed to ecusports@ecu.edu.au. See the ECU Sport and Fitness Centres’ FAQs for more information.
  • Food and beverage outlets on campus

    The following cafés and restaurants are open and ready to welcome you back:
    • Joondalup
      - Arirang
      - Bar (Friday afternoons only)
      - Bermuda*
      - Cafe 6
      - Plantation* 
      - Slice of Italy
    • Mount Lawley
      - Bar of Edith (Friday afternoons only)
      - Café 10
      - Grindhouse*
    • South West
      -Kulbardi Café

      *Plantation, Bermuda and Grindhouse are offering dine-in meal services.
    • All outlets are operating during morning and lunch periods and you are encouraged to pay with card only. Please check with our campus cafés directly for any specific requirements.

      Queueing and waiting area protocols are in place to meet physical distancing measures and all staff have completed the required COVID-19 Safety Training.

  • Bookshop
    • Uniforms, name badges and textbooks can be purchased online from The School Locker.
    • The School Locker is due to open stores on Joondalup and Mount Lawley campuses in July 2020. They will stock uniforms, badges, equipment, apparel and a limited range of textbooks.
  • Hair and Beauty Salon
    • Crown Salon is open for hairdressing services. The salon can be contacted on +61 6304 2888 for opening hours and availability. The salon is limiting client numbers to ensure it complies with physical distancing measures and increased sanitisation.
    • The Beauty Salon will re-open on 8 June 2020 and is now taking bookings. To book, phone 0410 174 887.
  • UniSuper
    • The UniSuper on-campus and city offices are closed until further notice however face-to-face appointments will be replaced with video and phone meetings.
    • If you have an upcoming appointment with a UniSuper Financial Adviser or On-Campus Consultant they will contact you as soon as possible to reorganise.
    • If you’d like to make an appointment visit: unisuper.com.au/campus-bookings
  • In the interests of minimising physical contact, all lectures and classes were moved to an online learning environment for semester one, 2020.
  • ECU's Student Health Services team has upgraded its precautions associated with infectious diseases control as per the advice of health authorities.
  • Preventative hygiene information has been distributed across our University campuses.
  • Cleaning across all campuses has been increased with additional "touch point" cleaning in high-traffic areas such as door handles, eLabs and libraries. Similarly, additional non-touch hand sanitary dispensers and alcohol based sanitary wipe dispensers have been added for the convenience and wellbeing of students and staff who use these spaces.
  • Space capacity in all eLabs and libraries is continually being revised with information regarding room capacities on display.
  • A Surface Hub (large smart monitor) is present at each of the metro eLabs, providing a teleservice for students where counter staff are not required to be physically present.
  • Hand sanitisers and disinfectant wipes have been supplied for individual use in high traffic areas such as the eLab for students.
  • On campus security presence is continuing to be maintained at full levels.
  • All public events, campus visits, and non-teaching events, on-campus and off, are cancelled or postponed until semester two when we will review the situation.
  • These actions are in line with physical distancing measures and restrictions on gatherings.
  • No events that contravene these measures will take place while restrictions are in place.

Health advice

  • No. You do not need to take any action unless you have been in close contact with a confirmed case of COVID-19.
  • Close contact is defined as face-to-face contact for at least 15 minutes, or having been in the same closed space for at least two hours with a person confirmed as infectious. If your contact was any less than this, there is a much smaller risk of you being infected. However, as a precaution you should still monitor your health until 14 days after you were last exposed to the infectious person.
  • If you have been in close contact with a confirmed case of COVID-19 and you develop symptoms including a fever and/or respiratory signs, contact the WA Coronavirus Health Information Line on 1800 020 080 for advice of what to do next.
  • You can also find out if you meet the Australian Government guidelines for coronavirus (COVID-19) testing by answering a series of questions online. Visit the healthdirect Coronavirus (COVID-19) Symptom Checker on the Australian Government Department of Health website.
  • If you are advised by a health professional to undertake a test for COVID-19 or self isolate please inform ECU submitting a Notification of confirmed or suspected case of COVID-19 form to provide advice of your confirmed or suspected case of COVID-19.
  • You then need to advise the University of the test results by submitting a Notification of outcome of COVID-19 test results form.
  • It's important to stay calm and remember that earlier symptoms of coronavirus are consistent with a range of illnesses, most of which are not considered serious for otherwise healthy people.
  • However, if you have travelled through an affected area or may have been in contact with someone who has, or you've been in close contact with someone who has a confirmed case of COVID-19 and you develop symptoms, we recommend that as soon as practicable, you contact the WA Coronavirus Health Information Line on 1800 020 080 and provide your full travel history, contact risk and symptoms. They will be able to advise you on what to do next.
  • Any members of the ECU community who are unwell or concerned about their health during working hours should contact the WA Coronavirus Health Information Line on 1800 020 080 for advice about what to do next.
  • If the WA Coronavirus Health Information Line is busy, call Healthdirect on 1800 022 222 (24 hours a day).
  • You can also find out if you meet the Australian Government guidelines for coronavirus (COVID-19) testing by answering a series of questions online. Visit the healthdirect Coronavirus (COVID-19) Symptom Checker on the Australian Government Department of Health website.
  • For ECU-specific health advice, you can call ECU Student Health Services on +61 8 6304 5618 Monday–Friday between 8.30am to 4.30pm.
  • While coronavirus is of concern, at this stage it is important to remember that most people displaying symptoms such as fever, cough, sore throat or tiredness are likely suffering with a cold or other respiratory illness, not coronavirus.
  • We encourage staff and students who are unwell with cold and flu symptoms to stay home to allow time to recover and to seek medical attention if required.
  • If you are concerned about your health or potential exposure to COVID-19, contact the WA Coronavirus Health Information Line on 1800 020 080 or your medical practitioner for further advice and information.
  • You can also find out if you meet the Australian Government guidelines for coronavirus (COVID-19) testing by answering a series of questions online. Visit the healthdirect Coronavirus (COVID-19) Symptom Checker on the Australian Government Department of Health website.
  • The Australian Government Department of Health is regularly updating their advice and information about coronavirus via the COVID-19 health alert page and COVID-19 resources page, including guidance information on when to seek medical review and when to self-isolate.
  • As at midnight 15 March, the Australian Government requires anyone returning to Australia from any overseas destination to self-isolate for 14 days. There are no exceptions.
  • Should you become ill while in self-isolation, you should contact the WA Coronavirus Health Information Line on 1800 020 080 for advice of what to do next.
  • You can also find out if you meet the Australian Government guidelines for coronavirus (COVID-19) testing by answering a series of questions online. Visit the healthdirect Coronavirus (COVID-19) Symptom Checker on the Australian Government Department of Health website.
  • As of 25 March 2020 at AEDST 1200hrs, the Australian Government announced a ban on all overseas travel. See latest travel advice.
  • As of 20 March, the Australian Government stopped the entry of non-citizens and non-permanent residents and their immediate families into Australia. Limited exemptions to these international travel restrictions will be available under the authority of the Australian Border Force Commissioner, focused on individuals providing critical or essential services or on compassionate grounds.
  • Prior to the update on international travel restrictions on 20 March, restrictions were in place with respect to the following countries: mainland China, Iran, Republic of Korea and Italy. This means foreign nationals (excluding permanent residents of Australia) who had been in these countries were not allowed to enter Australia for 14 days from the time they left or transited through one of them. Once they entered Australia, they were required to self-isolate for 14 days.
  • If you are in self-isolation, you should restrict activities outside the home except for seeking medical care. You should not go to work, school, shopping centres, childcare, university or public areas and should not use public transportation, taxis or ride share services.
  • The Australian Department of Health has the following advice for home isolation practices, including what to do if you begin to have symptoms while in isolation.
  • For the latest advice on travel restrictions and visas, visit the Department of Home Affairs website.
  • The Department of Health requires people who have been in contact with any confirmed coronavirus cases to be isolated for 14 days following exposure. Please advise ECU by submitting a Notification of confirmed or suspected case of COVID-19 form if you have been in contact with a confirmed case.
  • Should you become ill while in self-isolation, you should contact the WA Coronavirus Health Information Line on 1800 020 080 for advice of what to do next.
  • You can also find out if you meet the Australian Government guidelines for coronavirus (COVID-19) testing by answering a series of questions online. Visit the healthdirect Coronavirus (COVID-19) Symptom Checker on the Australian Government Department of Health website.
  • You should restrict activities outside the home except for seeking medical care You should not go to work, school or public areas and should not use public transportation, taxis or ride share services.
  • The Australian Department of Health has the following advice for home isolation practices, including what to do if you begin to have symptoms while in isolation, and appropriate precautions for people living with someone in self-isolation.
  • Australia's Chief Medical Officer has advised that face masks are not recommended or necessary for the general public.
  • The only people who should wear masks in relation to COVID-19 are those who are unwell and have a relevant travel history.
  • Masks are of benefit to people who are sick so they don't cough on others, and health care workers who have frequent, close contact with sick people.
  • The World Health Organisation recommends people:
    • frequently clean hands by using alcohol-based hand rub, or soap and water
    • maintain physical distancing between yourself and anyone who is coughing or sneezing
    • when coughing and sneezing, cover mouth and nose with a flexed elbow or tissue, then throw the tissue away immediately and wash your hands
    • avoid touching your eyes, nose and mouth
    • avoid close contact with anyone who has fever and cough
    • stay home if you feel unwell
  • Please observe and comply with health-related signage around the University and hospitals.
  • For more information, visit the World Health Organisation website.

General information

  • ECU is closely monitoring the outbreak of COVID-19 and acting on the advice of the federal Department of Health, WA Health and the Department of Home Affairs.
  • ECU developed a COVID-19 Safety Plan, which outlines how ECU intends to continue to provide a safe and healthy working and learning environment during the COVID-19 pandemic.
  • Our campuses remain safe and open.
  • A wide range of support measures is in place. All the details are on the Support for students during COVID-19 outbreak page on the student intranet.
  • In the interests of minimising physical contact, all lectures and classes were moved to an online learning environment for semester one, 2020.
  • All public events, campus visits, and non-teaching events, on-campus and off, are cancelled or postponed until semester two when we will review the situation.
  • We have convened an incident management team to ensure there is a coordinated and measured response across the University.
  • Until further notice, work and study related international and interstate travel has been restricted in line with Federal and State Government restrictions.
  • We are continuing to update staff and students across our communications channels and are responding to enquiries through our communications centre.
  • Cleaning across all campuses has been increased with additional “touch point” cleaning in high-traffic areas such as door handles, eLabs and libraries. Similarly, additional non-touch hand sanitary dispensers and alcohol based sanitary wipe dispensers have been added for the convenience and wellbeing of students and staff who use these spaces.
  • Preventative hygiene information has been distributed across our University campuses.
  • Space capacity in all eLabs and libraries is continually being revised with information regarding room capacities on display.
  • A Surface Hub (large smart monitor) is present at each of the metro eLabs, providing a teleservice for students where counter staff are not required to be physically present.
  • Hand sanitisers and disinfectant wipes have been supplied for individual use in high traffic areas such as the eLab for students.
  • Coronaviruses are a large family of viruses that are known to cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS). They are found worldwide in humans and animals.
  • COVID-19 is a new strain of coronavirus that has not been previously identified in humans. It is closely related to the SARS (severe acute respiratory syndrome) coronavirus and in the same family as the MERS (Middle East respiratory syndrome) coronavirus.
  • Symptoms of COVID-19 can include fever, cough, shortness of breath, breathing difficulties, sore throat.
  • People identified as a suspected case of COVID-19 need to self-quarantine while people who have been confirmed to have COVID-19 need to self-isolate.
  • You may see both terms used in coverage of the COVID-19 situation, however in practice, both 'self-quarantine' and 'self-isolation' mean that you must stay in your home, hotel room or other accommodation. The only time you should leave your home/accommodation is to seek medical attention. You cannot attend public places such as work, school, shopping centres or go on a holiday. For consistency, we use the term 'self-isolate' in this document.

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