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Associate Professor Denise Gengatharen

Associate Dean (Business Systems and Operations)

Staff Member Details
Telephone: +61 8 6304 5255
Email: d.gengatharen@ecu.edu.au
Campus: Joondalup  
Room: JO2.471  
ORCID iD: https://orcid.org/0000-0003-3412-3028

Associate Professor Denise Gengatharen is the Associate Dean Business Systems and Operations in the School of Business and Law.

Key Research Areas

  • Knowledge Management
  • Innovation
  • Project Management

Biography

Denise has been teaching at ECU since 2000, she has previously worked in the banking industry in Malaysia for a number of years in various management positions. Her last role in banking was implementing IT projects. Denise has published in international journals and presented papers at international and national conferences. She has undertaken research in project management, information systems and innovation.

Theme Two:Society and Culture: Diverse, equitable, informed and productive communities, schools and workplaces, Individual, economic, organisational, political and social transformation

Theme Three: Natural and Built Environments: Sustainability of energy, water, materials and resources

  • English
  • Bahasa Malaysia
  • Australian Institute of Project Management, Member
  • Project Management Institute
  • Australian Computer Society

Qualifications

  • Doctor of Philosophy, Edith Cowan University.

Research Outputs

Journal Articles

  • Kiani Mavi, R., Gengatharen, D., Kiani Mavi, N., Hughes, R., Campbell, A., Yates, R. (2021). Sustainability in Construction Projects: A Systematic Literature Review. Sustainability, 13(4), Article number 1932. https://doi.org/https://doi.org/10.3390/su13041932.

Journal Articles

  • Suseno, Y., Standing, C., Gengatharen, D., Nguyen, D. (2020). Innovative work behaviour in the public sector: The roles of task characteristics, social support, and proactivity. Australian Journal of Public Administration, 79(1), 41-59. https://doi.org/10.1111/1467-8500.12378.

Journal Articles

Journal Articles

  • Suseno, Y., Gengatharen, D. (2018). The role of human capital, psychological capital, social capital and leadership capital in building an athlete’s global brand image. International Journal of Sports Management and Marketing, 18(6), 515-534. https://doi.org/10.1504/IJSMM.2018.095230.
  • Standing, C., Standing, S., Gururajan, R., Fulford, R., Gengatharen, D. (2018). Coming to Terms with Knowledge Management in Telehealth. Systems Research and Behavioral Science, 35(1), 102-113. https://doi.org/10.1002/sres.2443.

Conference Publications

  • Golab, A., Gengatharen, D., Jie, F., Kiani Mavi, R., Moore, C., Korecki, M. (2018). Impact of positive education psychology on the first-year student experience. STARS 2018 Proceedings (5p.).
  • Hughes, R., Gengatharen, D. (2018). Can performance audit data influence the success of small and medium sized government projects?. 2018 National Conference Academic Papers Australian Institute of Project Management (3-14). Australian Institute of Project Management.

Journal Articles

Conference Publications

  • Suseno, Y., Standing, C., Gengatharen, D. (2017). Performance management for innovative work behaviour in public sector services. ISPIM Innovation Symposium (13 pages). ISPIM Innovation Summit.
  • Fahrudi, A., Gengatharen, D., Suseno, Y. (2017). Managing organisational learning ambidexterity in a resource-constrained environment: An exploratory study of Australian large service organisations. Proceedings of the 2017 ISPIM Innovation Conference : Composing the Innovation Symphony (14 pages).
  • Fahrudi, A., Gengatharen, D., Suseno, Y. (2017). Organizational learning for innovation in an Australian hospital. The proceedings of 2nd Business Doctoral and Emerging Scholars Conference (14-26). School of Business & Law, Edith Cowan University.

Journal Articles

  • Standing, C., Jackson, D., Larsen, A., Suseno, Y., Fulford, R., Gengatharen, D. (2016). Enhancing individual innovation in organisations: a review of the literature. International Journal of Innovation and Learning, 19(1), 44-62. https://doi.org/10.1504/IJIL.2016.073288.

Conference Publications

  • Jackson, P., Dobson, P., Gengatharen, D. (2016). Focusing on non-adopters of broadband: A critical realist perspective. Proceedings of the 27th Australasian Conference on Information Systems (10p.). University of Wollongong.
  • Fahrudi, A., Gengatharen, D., Suseno, Y. (2016). Administrative Innovation in an Australian Public University. Proceedings of the ECU Business Doctoral and Emerging Scholars Colloquium (12-20). School of Business & Law, Edith Cowan University.

Journal Articles

  • Dobson, P., Jackson, P., Gengatharen, D. (2013). Explaining Broadband Adoption In Rural Australia: Modes Of Reflexivity And The Morphogenetic Approach. MIS Quarterly, 37(3), 965-992.
  • Standing, S., Standing, C., Love, P., Gengatharen, D. (2013). How organizing visions influence the adoption and use of reverse auctions. Electronic Commerce Research, 13(4), 493–511. https://doi.org/10.1007/s10660-013-9133-0.

Conference Publications

  • Fahrudi, A., Gengatharen, D., Suseno, Y., Standing, C. (2013). Contextual support for innovation in an Australian financial services firm. The Proceedings of the 6th ISPIM Innovation Symposium (15). LUT Scientific and Expertise Publications.

Conference Publications

  • Dobson, P., Gengatharen, D., Fulford, R., Barratt-Pugh, L., Bahn, S., Larsen, A. (2012). Eureka moments in research: Exploring abductive processes using four case examples. ACIS 2012 : Location, location, location : Proceedings of the 23rd Australasian Conference on Information Systems 2012 (11p.). Deakin University.

Conference Publications

  • Jackson, P., Dobson, P., Gengatharen, D. (2011). Using the morphogenetic model to examine broadband adoption - a critical realist argument. Proceedings of the European Academy of Management Conference (EURAM) 2011 (19). European Academy of Management.
  • Dobson, P., Jackson, P., Gengatharen, D. (2011). Examining Rural Adoption of Broadband – Critical Realist Perspectives. PACIS 2011 Proceedings (13). AIS Electronic Library (AISeL).

Book Chapters

  • Gengatharen, D. (2009). The Role of Trust in the Success and Failure of Regional Internet Community Portals in Promoting SME E-Commerce Adoption. Electronic Markets: Benefits, Costs and Risks (190-211). Palgrave Macmilian.

Conference Publications

  • Gengatharen, D., Standing, C., Knight, S. (2009). Knowledge Management in an Organisational Climate of Uncertainty and Change: A Longitudinal Case Study of an Australian University. Proceedings of the 20th Australasian Conference on Information Systems (1076-1085). Australasian Conference on Information Systems.

Books

  • Gengatharen, D. (2008). Government Sponsored Online Platforms for SMEs. Assessing Success and Evaluating Benefits. VDM Verlag Dr. Muller.

Journal Articles

  • Gengatharen, D. (2008). Interpreting the Success and Failure of Regional Internet Community Portals in Promoting E-Commerce Adoption by SME's: A Cultural Perspective. Journal of Systems and Information Technology, 10(1), 56-71.

Conference Publications

  • Gengatharen, D., Standing, C. (2007). Using a Cultural Lens to Interpret the Success and Failure of Regional Internet Community Portals in Promoting e-Commerce adoption by SMEs. Proceedings of Conference of Information Management and Internet Research (CIMIR) 2007 (39-48). We-B Centre, School of Management, Edith Cowan University.

Journal Articles

  • Standing, C., Love, P., Stockdale, R., Gengatharen, D. (2006). Examining the Relationship Between Electronic Marketplace Strategy and Structure. IEEE Transactions on Engineering Management, 53(2), 297-311.

Journal Articles

  • Standing, C., Stockdale, R., Gengatharen, D., Standing, S., Sims, IM., Wassener, A. (2005). Can e-marketplaces bridge the digital divide? An analysis of two Western Australian cases. Electronic Journal of Information Systems in Developing Countries, 20(3), 1-14.
  • Gengatharen, D., Standing, C. (2005). A framework to assess the factors affecting success or failure of the implementation of government-supported regional e-marketplaces for SMEs. European Journal of Information Systems, 14(4), 417-433.
  • Gengatharen, D., Standing, C., Burn, J. (2005). Government supported community portal regional e-marketplaces for SMEs: Evidence to support a staged approach. Electronic Markets, 15(4), 405-417. https://doi.org/10.1080/10196780500303110.

Conference Publications

  • Gengatharen, D., Standing, C. (2005). Bridging the digital divide with community portal regional e-marketplaces for SMEs: The need for an integrated approach. Proceedings of International Telecommunications Society Africa, Asia, Australasia Regional Conference - Building Blocks for Economic Development (9p). Curtin University of Technology.
  • Gengatharen, D., Standing, C. (2005). Promoting e-commerce among SMEs through community-based portals: An analysis of three Western Australian cases. Proceedings of Australasian Conference on Information Systems: Socialising IT (6p). ACIS.
  • Burn, J., Gengatharen, D., Standing, C. (2005). Virtual communities for SMEs: Implementing a regional electronic marketplace. 2005 Information Resources Management Association (IRMA) International Conference: Managing Modern Organizations with Information Technology (667-670). Idea Group Publishing.

Journal Articles

  • Standing, C., Sims, IM., Stockdale, R., Gengatharen, D., Standing, S., Wassenaar, A. (2004). Can E-Marketplaces Bridge the Digital Divide? An Analysis of Two Western Australian Cases. Electronic Journal of Information Systems in Developing Countries, 20(3), 1-14.
  • Gengatharen, D., Standing, C. (2004). Evaluating the Benefits of Regional Electronic Marketplace: Assessing the Quality of the REM Success Model. Electronic Journal of Information Systems Evaluation, 7(1), 11-20.

Conference Publications

  • Burn, J., Gengatharen, D. (2004). Are regional electronic marketplaces the answer for SMEs?. Information Technology and Organizations in the 21st Century: Challenges and Solutions: Proceedings of the 2004 International Business Information Management Conference (34-42). IBIMA Publishing.
  • Gengatharen, D., Standing, C., Burn, J. (2004). Regional e-Marketplaces and B2B portals for SMEs: Are some of them failing because of a mismatch between motivation and ability. Proceedings of the 15th Australasian Conference on Information Systems (5p). ACIS.
  • Gengatharen, D., Standing, C. (2004). Regional e-marketplaces: Towards a unified theoretical framework for assessing facilitators and inhibitors of success. Proceedings of the 12th European Conference on Information Systems (7p). ECIS.
  • Gengatharen, D., Standing, C. (2004). Regional internet e-marketplaces and B2B portals for SMEs: A review and research agenda. 5th International We-B (Working for e-Business) Conference Proceedings (7p). Edith Cowan University.

Conference Publications

  • Gengatharen, D., Standing, C. (2003). A Conceptual Framework to Support the Development of Government Sponsored Community Portal Regional Electronic Marketplaces for SMEs: A Stage Approach. 14th Australasian Conference on Information Systems: delivering IT and e-Business value in networked environments (10p). Edith Cowan University.
  • Gengatharen, D., Standing, C. (2003). A Proposed Model to Evaluate the Benefits of Government Sponsored Regional Electronic Marketplaces for SMEs: Extending the Updated DeLone & McLean IS Success Model. Proceedings of 4th International We-B Conference: e-Business & Information Systems (1-10). We-B Centre School of Management Information Systems, ECU.

Research Projects

  • Peak Performance? Project Management and the Australian Economy, Australian Institute of Project Management, Grant, 2018 ‑ 2020, $20,000.
  • Identifying Successful Knowledge Management Strategies in an Organisational Climate of Uncertainty and Change: A Higher Education Institution Perspective, Edith Cowan University, ECU Early Career Researcher - Grant, 2008 ‑ 2009, $19,500.

Research Student Supervision

Principal Supervisor

  • Doctor of Philosophy, Understanding organisational business process adoption mechanisms - a critical realist perspective
  • Doctor of Philosophy, How start-up accelerators facilitate successful commercialisation
  • Doctor of Philosophy, Using program theory and stakeholder theory to analyse sustainable project management practices in Australian public projects

Principal Supervisor

  • Doctor of Philosophy, Creating business value through e-marketplace trading.
  • Doctor of Philosophy, Managing organizational learning ambidexterity: An exploratory study of Australian large service organizations

Co-principal Supervisor

  • Doctor of Philosophy, Systemic problems related to multiple stakeholders in technology adoption and use in organizations: A systems thinking perspective

Associate Supervisor

  • Doctor of Philosophy, Collaborative commerce adoption - antecedents and inhibitors for small and medium enterprises.
  • Master of Business, An empirical evaluation of arab banks websites' popularity and banks' comparative efficiency performances.
  • Doctor of Business Administration (Information Systems), Employing action-reflective practitioner research and blogs to manage knowledge in China: An action-reflective practitioner case study.
  • Doctor of Philosophy, Exploring 'people' as the key element in enterprise architecture implementation: A critical realist perspective.
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