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Dr Edmund Goh

Senior Lecturer

Contact Information Telephone: +61 8 6304 5231, Email: e.goh@ecu.edu.au, Campus: Joondalup, Room: JO2.258
Staff Member Details
Telephone: +61 8 6304 5231
Email: e.goh@ecu.edu.au
Campus: Joondalup  
Room: JO2.258  

 

Dr Edmund Goh is Senior Lecturer, School of Business and Law specialising in Hospitality Management and Deputy Director of The Markets and Services Research Centre (MASRC).

Background

Dr Edmund Goh is Deputy Director of The Markets and Services Research Centre (MASRC) at Edith Cowan University. He is also the elected Secretary and Director of The Council of Australian Universities in Tourism and Hospitality Education (CAUTHE). Edmund obtained his PhD from the University of Queensland, a Master of Philosophy from the University of Wollongong and a Master of Commerce from the University of Sydney.

Before moving into academia, Edmund worked in various marketing and hospitality sectors with companies such as the Singapore Police Force, MacDonald’s, Hyatt, and Mandarin Oriental. He has taught across several universities such as University of Sydney, University of Technology Sydney, Western Sydney University, University of Wollongong, and Torrens University Australia. Prior to joining Edith Cowan University, he was the Head of Academic Studies at Blue Mountains International Hotel Management School, Torrens University Australia.

Edmund has a keen interest in research and uses research as the nexus to bridge the gap between academia and industry. He has published more than 50 research articles in conferences and journals. His work has appeared in leading journals such as Tourism Management, International Journal of Hospitality Management, International Journal of Contemporary Hospitality Management, and Environmental Education Research. Currently, he sits on the editorial board of Journal of Tourism and Hospitality Education, Asia Pacific Journal of Marketing and Logistics, International Review on Public and Nonprofit Marketing, and Journal of Teaching in Travel and Tourism.

His teaching and research has been recognised with more than $400,000 worth of research scholarships and funding by the Australia Research Council, Office of Learning and Teaching, University of Sydney, University of Wollongong, University of Queensland, Torrens University Australia, Edith Cowan University and Lithgow Tourism Council. In 2008, he received the Dean’s Teaching Excellence Award at University of Sydney. In 2016, he received a notable recognition by Taylor and Francis Group for his research contribution to hospitality studies in 2016. In 2018, he was nominated for the CAUTHE Fellow Award for Research. In 2018, he received 2 awards from the School of Business and Law at ECU: Excellence in Research by an Emerging Scholar Award; and Teaching and Learning Award for Impact on Learning.

Outside of work, Edmund enjoys spending time with his family, bushwalking, and exploring Western Australia.

Professional associations

  • Editorial Boards
    • Journal of Hospitality and Tourism Education
    • International Review on Public and Nonprofit Marketing
    • Journal of Teaching in Travel and Tourism
    • Asia Pacific Journal of Marketing and Logistics

Awards and recognition

  • 2018 - Excellence in Research by an Emerging Scholar Award – Awarded by School of Business and Law at ECU
  • 2018 - Teaching and Learning Award for Impact on Learning – Awarded by School of Business and Law at ECU
  • 2018 – Appointed Deputy Director of The Markets and Services Research Centre (MASRC) at Edith Cowan University
  • 2018 – Reducing food wastage in the hospitality industry in regional Indonesia – funded by Edith Cowan University, Strategic Research Grant
  • 2018 – Research impact in WA Today, Canberra Times, Brisbane Times, The Age, Sydney Morning Herald, The Age, Hospitality WA, Restaurants New Zealand, Ehotelier, and on radio – 6PR.
  • 2018 – Nominated for CAUTHE Fellow Award for Research
  • 2016 – Recognised as one of the top 10 researchers in hospitality in 2016 by Taylor and Francis Group.
  • 2016 – Developing virtual field trips in hospitality and tourism education – funded by Office of Learning and Teaching (OLT)
  • 2016 – The hospitality workforce bubble focusing on Generation Z – funded by Torrens University Australia
  • 2016 – Appointed Director of The Council of Australian Universities in Tourism, Hospitality and Events (CAUTHE)
  • 2015 – Keynote presentation at The International Centre of Excellence of Tourism and Hospitality Educator Council (THE-ICE), Netherlands – Scholarship in Hospitality and Tourism
  • 2011 – The role of job embeddedness in reducing hospitality staff turnover – funded by University of Queensland partnership research grant
  • 2009 – Doctor of Philosophy  Scholarship – offered by University of Queensland

Research areas and interests

  • Non-compliant behaviour in national parks
  • Hospitality theft
  • Planned behaviour
  • Hospitality and tourism education
  • Experiential learning
  • Hospitality workforce
  • Generation Z
  • Food Wastage in Hospitality

Internal research grants

  • Reducing food wastage in the hospitality industry in Indonesia, SBL Strategic Research Grant, Edith Cowan University, School of Business and Law, 2017-2018, $22,603.

Qualifications

  • Doctor of Philosophy, The University of Queensland, 2015.

Research

Recent Research Grants

  • Short Stay Accommodation in Regions: Case Study of Margaret River Region,  Edith Cowan University,  SBL 2019 Industry Linkage Research Grant,  2019 - 2020,  $85,023.

Recent Publications (within the last five years)

Journal Articles

  • Goh, E., Jie, F., (2019), To waste or not to waste: Exploring motivational factors of Generation Z hospitality employees towards food wastage in the hospitality industry. International Journal of Hospitality Management, 80(July 2019), 126-135, Elsevier B.V, DOI: https://doi.org/10.1016/j.ijhm.2019.02.005.
  • Esfandiar, K., Dowling, R., Pearce, J., Goh, E., (2019), Personal norms and the adoption of pro-environmental binning behaviour in national parks: an integrated structural model approach. Journal of Sustainable Tourism, n/a(n/a), n/a, DOI: https://www.tandfonline.com/doi/full/10.1080/09669582.2019.1663203.
  • Yu, C., Wen, J., Goh, E., Aston, J., (2019), “Please help me die”: applying self-determination theory to understand suicide travel. Anotolia, n/a(n/a), 1-5, DOI: 10.1080/13032917.2019.1642923.
  • Wen, J., Yu, C., Goh, E., (2019), Physician assisted suicide travel constraints: Thematic content analysis of online reviews. Tourism Recreation Research, n/a(n/a), n/a, DOI: 10.1080/02508281.2019.1660488.
  • Huang Yin, C., Goh, E., Law, R., (2019), Developing inter-organizational relationships with online travel agencies (OTAs) and the hotel industry. Journal of Travel and Tourism Marketing, 36(4), 428-442, Taylor and Francis, DOI: https://doi.org/10.1080/10548408.2019.1568951.
  • Frawley, T., Goh, E., Law, R., (2019), Quality assurance at hotel management tertiary institutions in Australia: An insight into factors behind domestic and international student satisfaction. Journal of Hospitality and Tourism Education, 31(1), 1-9, 530 Walnut Street, Suite 850, Philadelphia, PA 19106, DOI: https://www.tandfonline.com/doi/full/10.1080/10963758.2018.1480961.
  • Lemy, D., Goh, E., Jie, F., (2019), Moving out of the silo: How service quality innovations can develop customer loyalty in Indonesia’s hotels. Journal of Vacation Marketing, 25(4), 462-479, Sage Publishing, DOI: 10.1177/1356766718819658.
  • Tao, B., Goh, E., Huang, S., Moyle, B., (2019), Travel constraint perceptions of people with mobility disability: a study of Sichuan earthquake survivors. Tourism Recreation Research, 44(2), 203-216, DOI: 10.1080/02508281.2019.1589085.
  • Goh, E., Kong, S., (2018), Hotel employee theft: Exploring behavioural intentions among hotel frontline employees to steal from employers. Tourism and Hospitality Research: the Surrey quarterly review, 18(4), 442-455, DOI: 10.1177/1467358416683770.
  • Goh, E., Lee, C., (2018), A workforce to be reckoned with: The emerging pivotal Generation Z hospitality workforce. International Journal of Hospitality Management, 73(July), 20-28, DOI: 10.1016/j.ijhm.2018.01.016.
  • Goh, E., Kong, S., (2018), Theft in the hotel workplace: Exploring frontline employees' perceptions towards hotel employee theft. Tourism and Hospitality Research: the Surrey quarterly review, 18(4), 442-455, London, United Kingdom, Sage Publications, DOI: 10.1177/1467358416683770.
  • Goh, E., Ritchie, B., Jie, W., (2017), Non-compliance in national parks: An extension of the theory of planned behaviour model with pro-environmental values. Tourism Management: research, policies, practice, 59(April 2017), 123-127, Oxon, United Kingdom, Pergamon press, DOI: 10.1016/j.tourman.2016.07.004.
  • Goh, E., Muskat, B., Tan, AH., (2017), The nexus between sustainable practices in hotels and future Gen Y hospitality students’ career path decisions. Journal of Teaching in Travel and Tourism: the professional journal of the international society of travel and tourism educators, 17(4), 237-253, Philadelphia, USA, Routledge, DOI: 10.1080/15313220.2017.1362971.
  • Goh, E., Nguyen, S., Law, R., (2017), Marketing Private Hotel Management Schools in Australia. Asia Pacific Journal of Marketing and Logistics, 29(4), 880-889, Bingley, United Kingdom, Emerald Group Publishing Ltd., DOI: 10.1108/APJML-09-2016-0183.
  • Goh, E., Scerri, M., (2016), I study accounting because I have to: An exploratory study of hospitality students’ attitudes towards accounting education. Journal of Hospitality and Tourism Education, 28(2), 85-94, Routledge, DOI: 10.1080/10963758.2016.1163498.
  • Robinson, R., Kralj, A., Solnet, DJ., Goh, E., Callan, VJ., (2016), Attitudinal similarities and differences of hotel frontline occupations. International Journal of Contemporary Hospitality Management, 28(5), 1051-1072, United Kingdom, Emerald Group Publishing Ltd., DOI: 10.1108/IJCHM-08-2014-0391.
  • Fatima, JK., Khan, HZ., Goh, E., (2015), Environmental knowledge and behavioural outcomes of tourism students in Australia: Towards testing a range of mediation and moderated mediation effects. Environmental Education Research, 22(5), 747-764, Routledge.
  • Goh, E., (2015), Exploring underlying motivations behind extreme cases of plagiarism in Tourism and Hospitality Education. Journal of Hospitality and Tourism Education, 27(2015), 80-84, Routledge, DOI: 10.1080/10963758.2015.1033101.
  • Robinson, R., Kralj, A., Solnet, DJ., Goh, E., Callan, VJ., (2014), Thinking job embeddedness not turnover:Towards a better understanding of frontline hotel worker retention. International Journal of Hospitality Management, 36(January 2014), 101-109, Elsevier Ltd.

Conference Publications

  • Goh, E., Scerri, M., (2016), Principles of Accounting, a dirty word among hospitality students. Abstract Proceedings: 22nd Asia Pacific Tourism Association Conference, 137-140, Korea, Asia Pacific Tourism Association (APTA) Conference.
  • Domingo, K., Goh, E., Richardson, S., Lee, C., (2016), Is there light at the end of the hospitality tunnel for female hospitality postgraduate students?. Abstract Proceedings: 22nd Asia Pacific Tourism Association Conference, 185-188.

Research Student Supervision

Associate Supervisor

  • Master of Business by Research,  EXPLORING KITCHEN PREPARATION FOOD WASTAGE IN CHINESE HOTELS USING THE THEORY OF PLANNED BEHAVIOUR
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