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Providing Services within the NDIS

Tuesday, 14 November 2017


ECU, in partnership with NDS and Ability Centre, is hosting the Providing Services within the NDIS Workshop. The aim is to provide professionals and practitioners with an overview of the fundamental components and the need to be considered by both organisations and individual practitioners when considering registration to become a provider and delivering effective services to participants within the NDIS.

Date: Saturday, 14 October 2017
Time: 8.30am - 3.30pm
Location: ECU Mount Lawley Campus, 2 Bradford Street Mount Lawley WA 6050, Building 10, Room 131 (see campus maps)

Program Overview

Working in the Disability Sector with people with disability

Dr Vicki Banham, Associate Dean (Social Science, Social Work, Counselling, Youth Work), School of Arts and Humanities; and Professor Lisa Whitehead, Professor of Nursing Research, School of Nursing and Midwifery
This session will examine the role of human rights and social justice in the NDIS space. It will also examine how agencies can ensure genuine participation, and hearing the voice of the participant is embedded in service delivery. Applications of how these principles can be delivered by services will be explored.

National Disability Services

Frances Buchanan, Operations Manager, National Disability Services, Western Australia
The National Disability Insurance Scheme is the biggest social reform in Australia since the introduction of Medicare, and will transform the way people with disability access and use services. It will also mean significant changes for organisations providing service, in particular a huge growth in their workforce required and the emergence of new job roles. Frances will outline the what, why and how of the NDIS, describe how it's happening in WA and provide some food for thought for practitioners.

Organisational Perspective

Catherine Greenway, General Manager Therapy & Health Services, Ability Centre
The National Disability Scheme is being rolled out in a phased approach across the nation. Previously Disability Service Organisations (DSO's) have provided services, information and support to people with disability and their families over many years under State government "block-funded" contracts, the majority being registered charities or not-for-profit agencies. Now in a competitive environment, more DSO's are entering the market place which gives rise to competition and the need for existing providers to examine and redesign operations which are commercially competitive and meet the diverse needs of customers who now have choice of providers. Ability Centre has undertaken significant work over the past three years to prepare for the new environment utilising an innovative approach to service modelling, change management, and to attract and recruit staff to meet the increasing demand for services.

Personal journeys and experiences with support services

This session with include a number of speakers who will share their personal journey, providing insight into both the positive and negative experiences with service providers. The speakers will cover different stages across the lifespan and a range of disabilities.

Panel of speakers

The day will conclude with a panel of speakers who will provide insight into issues related to working within the NDIS including information about client advocacy, working in rural and regional areas, and ensuring preparedness for working and delivering services in a digitally accessible mode.

To register for this workshop

Please complete the online registration form by Wednesday, 11 October 2017. Any questions, please contact Associate Professor Annette Raynor on (61 8) 6304 2771 or at


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