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Understanding Analytics for Better Decision Making

Data-driven insights are critical for business decision-making, meaning leaders and managers are increasingly required to understand how analytics can help solve problems, and drive innovation and growth in their business.

In this engaging live and interactive online course, you will learn what analytics can do for your business and how you can apply analytics to make faster and better business decisions using either internal or external resources.

Why this course is for you

Analytics has traditionally been the domain of IT professionals; however, it has become much more of a decision-making tool over the last few years.

This course is aimed at professionals in a range of industries and government, in particular, regulatory and compliance professionals and people in marketing who are in decision making roles. It has been designed to give decision makers an understanding of analytics, so they are able to use information and data better in managing a business and to ‘ask the right questions’ of analysts and systems.

Course participants will need a working knowledge of Microsoft Excel to understand the course material.

Course overview

This four-hour course will cover topics such as:

  • What is analytics and how can I use it in my role?
  • Branches of Analytics
  • Analytics Terminology
  • Analytics Methodology
  • Problem Recognition and how to phrase analytics challenges
  • Data Visualization
  • Communication and presenting of Analytical Results

This online course is live and interactive, course attendees require a microphone, headphones, and a webcam to take part.

About the Facilitator

Harpreet Khalsa currently leads the Enterprise Analytics portfolio within ECU. Harpreet has worked across a range of private and public sector organisations within Australia, where he has assisted them in developing and implementing strategies related to Information Management, Business Intelligence / Analytics, Master Data Management, Data Quality and Performance Improvement / Automation.

Further Information

Please contact the Executive Education team on

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