School: Business and Law

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

  • Unit Title

    Business Process Management
  • Unit Code

    MAN6910
  • Unit Type

    Learning Unit
  • Year

    2026
  • Enrolment Period

    1
  • Version

    6
  • Credit Points

    20
  • Full Year Unit

    N
  • Mode of Delivery

    On Campus
    Online
  • Unit Coordinator

    A/Prof Laurie HUGHES

Description

This unit presents business process management as a fundamental requirement for effective business management. It highlights the critical link between business processes, information technology and the Internet. It presents information technology and e-business technologies as important enablers of business change and discusses how effective implementation of enterprise systems requires a good understanding and amendment of enterprise business processes. It discusses the enterprise level, process level and implementation level aspects of managing business processes and emphasizes the critical role managers play in process change. Students will demonstrate mastery of knowledge including the importance of planning and managing information systems and the interrelationship between enterprise architecture and enterprise modelling. They will also demonstrate mastery of the information technology necessary to make decisions in process change management.

Prerequisite Rule

BSO6000

Capabilities

In this unit, students will be developing the following capabilities:

  1. Critical Thinking
  2. Digital Literacy
  3. Communication

Unit Content

  1. Analysing activities and processes.
  2. Understanding and scoping process problems.
  3. The history of business process change.
  4. Process improvement with Six Sigma.
  5. Process management and measurement.
  6. Modelling processes.
  7. The role of a Business Process Management group.
  8. Usage of common process frameworks and models

Learning Experience

ONLINE

All learning experiences are delivered online and attendance at scheduled virtual classes is expected.

ON-CAMPUS

On-campus attendance at scheduled classes is expected.

This is a Learning Unit. Learning Units engage students in regular learning activities to develop their knowledge, skills, and capabilities. The learning activities provide each student with feedback to support their development, and create evidence for each student’s progress towards achieving the learning outcomes of the course.

Unit Completion Requirements

GS2 GRADING SCHEMA 2 Used for Undifferentiated Pass/Fail units inc. practical units or work-integrated learning


Disability Standards for Education (Commonwealth 2005)

For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Access and Inclusion website.

Academic Integrity in Learning Units

The University is committed to creating an academic environment in which learning with integrity means engaging honestly, responsibly and ethically with the curriculum. Engaging in academic misconduct undermines this commitment, impedes the development of authentic knowledge and skills, and prevents meaningful learning. Academic integrity is therefore essential to the learning process and to the value of the qualifications awarded by the University.

Academic Integrity in a Learning Unit includes:

  • Following the guidance for Artificial Intelligence in your unit, taking responsibility for the validity of any information you get from AI tools, and always acknowledging your use fully and accurately;
  • Completing your own work, without copying from others or asking other people to do your work for you;
  • Referencing your sources of information accurately;
  • Attending classes and engaging with the learning materials and feedback.

Your teaching staff will provide feedback if they have concerns that you are not acting with integrity in your learning. However, it is your responsibility to ensure that you are completing your work ethically.

Extension

In some circumstances, Students may apply for an extension in accordance with ECU policy and procedure - for more information visit https://askus2.ecu.edu.au/s/article/000001386.

Special Consideration

Students may apply for Special Consideration in respect of a final unit grade, where their achievement was affected by Exceptional Circumstances as set out in ECU policy and procedure - for more information visit https://askus2.ecu.edu.au/s/article/000003318.

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