School: Business and Law

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

  • Unit Title

    Consumer Behaviour
  • Unit Code

    MKT2608
  • Year

    2017
  • Enrolment Period

    1
  • Version

    1
  • Credit Points

    15
  • Full Year Unit

    N
  • Mode of Delivery

    On Campus
    Online
  • Unit Coordinator

    Dr Martin Joseph MACCARTHY

Description

Living in a consumer culture we constantly purchase and covet things that create our lifestyles, express our identities, and define us. What and how we consume, in many ways, determines not only how others see us, but also our personal satisfaction and self-worth.

To understand the complex processes of consumer behaviour you are introduced to perspectives from the disciplines of anthropology, sociology, psychology, economics, semiotics and marketing. You will also learn about the techniques that marketers use to influence buyer behaviour, and in doing so gain a better understanding of your own behaviour and that of others.

Equivalent Rule

Unit was previously coded ADV2105, MKT2600

Learning Outcomes

On completion of this unit students should be able to:

  1. Analyse their own buyer behaviour, and that of others.
  2. Explain the key terms, concepts and models of buyer behaviour theory.
  3. Predict the likely effect of marketing decisions on the behaviour of buyers.
  4. Use buyer behaviour theory to market products more efficiently and successfully.

Unit Content

  1. Attitudes, and how to change them.
  2. Consumer Culture.
  3. Consumer psychology.
  4. Cultural Influences.
  5. Making decisions, buying.
  6. Memory.
  7. Motivation.
  8. Persuasion.
  9. Self-concept and Identity.
  10. The perceptual process.

Additional Learning Experience Information

On-campus students will attend weekly three-hour seminar. In addition to the delivery of lecture material, the seminar will include in-class discussions aimed at encouraging critical thinking and making the learning experience more rewarding.

For off-campus students this unit comprises weekly modules that follow and supplement the text book. Discussions will be one-on-one via your tutor along with self-learning through the use of two journals, which will not only form part of the assessment but also enhance your learning by applying theory to real world situations. Regular online access is required.

A key component of this unit is the iterative approach employed in this class. Students must take on the role as both customer and as a business student. This unit requires students to reflect on their behaviour as a consumer, requires students to audit the behaviour of organisations and requires students to bring these findings together in a class presentation. Off-campus students are required to provide evidence of their consumer research through a two part journal.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.

ON CAMPUS
TypeDescriptionValue
TestHolt's Model30%
AssignmentOral presentation or essay (individual choice)30%
ExaminationFinal examination40%
ONLINE
TypeDescriptionValue
AssignmentHolt's Model30%
EssayJournal Article30%
ExaminationFinal examination40%

Disability Standards for Education (Commonwealth 2005)

For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Access and Inclusion website.

Academic Misconduct

Edith Cowan University has firm rules governing academic misconduct and there are substantial penalties that can be applied to students who are found in breach of these rules. Academic misconduct includes, but is not limited to:

  • plagiarism;
  • unauthorised collaboration;
  • cheating in examinations;
  • theft of other students' work;

Additionally, any material submitted for assessment purposes must be work that has not been submitted previously, by any person, for any other unit at ECU or elsewhere.

The ECU rules and policies governing all academic activities, including misconduct, can be accessed through the ECU website.

MKT2608|1|1

School: Business and Law

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

  • Unit Title

    Consumer Behaviour
  • Unit Code

    MKT2608
  • Year

    2017
  • Enrolment Period

    2
  • Version

    1
  • Credit Points

    15
  • Full Year Unit

    N
  • Mode of Delivery

    On Campus
    Online
  • Unit Coordinator

    Dr Martin Joseph MACCARTHY

Description

Living in a consumer culture we constantly purchase and covet things that create our lifestyles, express our identities, and define us. What and how we consume, in many ways, determines not only how others see us, but also our personal satisfaction and self-worth.

To understand the complex processes of consumer behaviour you are introduced to perspectives from the disciplines of anthropology, sociology, psychology, economics, semiotics and marketing. You will also learn about the techniques that marketers use to influence buyer behaviour, and in doing so gain a better understanding of your own behaviour and that of others.

Equivalent Rule

Unit was previously coded ADV2105, MKT2600

Learning Outcomes

On completion of this unit students should be able to:

  1. Analyse their own buyer behaviour, and that of others.
  2. Explain the key terms, concepts and models of buyer behaviour theory.
  3. Predict the likely effect of marketing decisions on the behaviour of buyers.
  4. Use buyer behaviour theory to market products more efficiently and successfully.

Unit Content

  1. Attitudes, and how to change them.
  2. Consumer Culture.
  3. Consumer psychology.
  4. Cultural Influences.
  5. Making decisions, buying.
  6. Memory.
  7. Motivation.
  8. Persuasion.
  9. Self-concept and Identity.
  10. The perceptual process.

Additional Learning Experience Information

On-campus students will attend weekly three-hour seminar. In addition to the delivery of lecture material, the seminar will include in-class discussions aimed at encouraging critical thinking and making the learning experience more rewarding.

For off-campus students this unit comprises weekly modules that follow and supplement the text book. Discussions will be one-on-one via your tutor along with self-learning through the use of two journals, which will not only form part of the assessment but also enhance your learning by applying theory to real world situations. Regular online access is required.

A key component of this unit is the iterative approach employed in this class. Students must take on the role as both customer and as a business student. This unit requires students to reflect on their behaviour as a consumer, requires students to audit the behaviour of organisations and requires students to bring these findings together in a class presentation. Off-campus students are required to provide evidence of their consumer research through a two part journal.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.

ON CAMPUS
TypeDescriptionValue
TestHolt's Model30%
AssignmentOral presentation or essay (individual choice)30%
ExaminationFinal examination40%
ONLINE
TypeDescriptionValue
AssignmentHolt's Model30%
EssayJournal Article30%
ExaminationFinal examination40%

Core Reading(s)

  • Solomon, M. R., Russell-Bennett, R., & Prvites, J. (2013). Consumer behaviour: Buying, having and being. (3rd ed.). Frenchs Forest, NSW: Pearson.

Disability Standards for Education (Commonwealth 2005)

For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Access and Inclusion website.

Academic Misconduct

Edith Cowan University has firm rules governing academic misconduct and there are substantial penalties that can be applied to students who are found in breach of these rules. Academic misconduct includes, but is not limited to:

  • plagiarism;
  • unauthorised collaboration;
  • cheating in examinations;
  • theft of other students' work;

Additionally, any material submitted for assessment purposes must be work that has not been submitted previously, by any person, for any other unit at ECU or elsewhere.

The ECU rules and policies governing all academic activities, including misconduct, can be accessed through the ECU website.

MKT2608|1|2