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How do I change my address, phone number or personal email?

You can change your address, phone contact numbers or personal email address in SIMO at any time.

For example, to change your address, follow these steps:

  1. Login to your SIMO account under the 'Easy Logins' menu in the Student Portal.
  2. Click on Personal Details, then select Address Details in the left-hand menu.
  3. Click on the address type you would like to update.
  4. Click Update. Simples.
Login to SIMO

Change your name

Changing your name is more involved, because you’ll also have to notify government agencies and provide documentary evidence.

To get things moving, complete our ‘Notification of change of address/name’ form and email it to

Download the form

Change from full-time to part-time study

If you’ve accepted an offer to study here as a full-time student and your circumstances change and you want to change to part-time study, it’ll depend on the course we offered you.

In most courses, you can switch between full-time and part-time study by changing the number of units you enrol in. But there are exceptions:

  • If you’re enrolled in a Nursing course, you’ll need to contact our Student Hub before changing your study load.
  • WAAPA students aren’t able to study part-time.
  • International students on a student visa aren’t able to study part-time. A reduced study load may only be granted if you’re at risk of not meeting satisfactory course progress requirements, or there are compassionate or compelling circumstances.

For most students, anything less than 45 credit points is regarded as part-time study. However, if you’re a student visa holder, you must be enrolled in 60 credit points to maintain full-time study.

Automatic forwarding of your ECU emails

If you want to automatically forward your student emails to your personal email address, here’s how to do it.

  1. Go to the Student Portal.
  2. Click on My ECU Email (under Other Logins).
  3. At the top of the page, choose Settings > Mail.
  4. Choose 'forwarding'.
  5. Select 'start forwarding'.
  6. Enter the email address where you’d like to forward your emails.
    Note: If you want, also select 'keep a copy of forwarded messages'.
  7. Click 'save'.

If you need more help, please contact our IT Service Desk.

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What does
that mean?
Here's a quick guide to some of the things we mention during the Get Started stage.
  • The majority of undergraduate study units at ECU are worth 15 credit points. You can find out the credit point value of your units by checking the handbook.

    Full-time study is when you're enrolled in 45 credit points or more. This is generally three or more units per semester.

    Part-time study is when you're enrolled in less than 45 credit points. This is generally one or two units per semester.

    Note: If you're an International student on a student visa, you must enrol in a full-time study load, usually 4 units or 60 credit points.

  • SIMO is short for 'Student Information Management Online'. It sounds better too!

    SIMO is the system you’ll access through the Student Portal to:

    • enrol and re-enrol;
    • obtain your class timetable;
    • see your exam times and dates;
    • view your results; and
    • view your Statement of Account.
  • Your Student Portal is your personal homepage on the ECU website, allowing you to access Blackboard, SIMO, web mail, the library, a list of your enrolled units and other university information and services.

    Select Student/Staff Portal from the ECU Homepage, then login using your ECU login ID and password.

    Your login ID is the start of your email address before Your student number is not your login ID.

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