Computers, software and other digital mysteries

We're keen on technology at ECU – as you'd expect for a university. But we appreciate that students come here with varying levels of comfort when it comes to this subject!

And even if you’re tech savvy, there are tips and tricks you’ll need to know to help you with your studies.

This page is a summary of some of the technology support you can ask for here.

Using ECU technology

eLab

All ECU campuses have a facility called the 'eLab' that’s open 24/7.

eLabs have PCs and Macs with the latest software, and they're free for all students to use.

They also have audio visual equipment you can borrow at certain times, and multi-use printers for printing, scanning and copying.

Computing facilities on campus

Help with ECU technology

Your campus Library is also a great place to get help with technology. Go see them. You can also talk to the Library's specialised Peer Assistants, from 9am to 5pm on weekdays online or on our Joondalup and Mount Lawley campuses.

And we have a Library Guide called 'SLIDE' (Student Learning in a Digital Environment) that you might find useful. The guide has modules covering a host of subjects across the digital world – at ECU and more generally.

The SLIDE guide

Bringing your own device to campus

Quick fix counters

During semester, you can ask our IT people for help with your personal devices, both PC and Mac. This includes annoying things like slow operating speeds, installing software, or virus scanning. They can't fix your hardware though.

You can find these tech wizards at eLab counters on all campuses or by calling the IT Service Desk.

Connecting your laptop or device to the wireless network

There are two wireless (Wi-Fi) networks available to ECU students.

Eduroam: a secure global roaming wireless network for the research and education sector. It allows users to login using their eduroam credentials at their home institution or at participating institutions for wireless network access.
ECU guest Wi-Fi: a temporary wireless network available to ECU guests who do not have access to eduroam.

If you need further assistance, you can visit an eLab counter on campus, or contact the IT Service Desk.

Don't have a laptop for study?

Buy a computer or software

As an ECU student, you can receive discounts on computer hardware and get free software to upload to your desktop or laptop device. How good is that?

Borrow a laptop from ECU

The Joondalup, Mount Lawley and South West Campus Libraries lend Windows and Mac laptops to students for up to four weeks, subject to availability.

- Respond to your offer
- Activate your account
- Emails and password
- Credit & Recognition of Prior Learning
- How to enrol
- Course and enrolment information
- When to enrol
- Life meets study
- Learning about learning
- Ways to manage your budget
- Support when you need it
- Preparing to travel to Perth
- Overseas Student Health Cover
- What is Orientation?
- Booking & changing activities
- Orientation for international students
- Orientation for online students
- Student safety and security
- Academic Integrity

Getting to know your library

The Library is like a world within your new university world. Here's an introduction to this most important campus facility.

An eLab is a general computer lab for ECU students that has both PCs and Macs. It holds over 100 computer programs that support the courses taught at ECU. Printing, scanning and photocopying facilities are also available in the eLabs on all of our campuses.
You can access an eLab 24-hours a day 7 days a week with your ECU student card. eLabs are here:
- Joondalup - Building 31 (Library), Room 233
- Mount Lawley - Building 10, Room 136
- South West - Building 3 (Library), Room 101E
eduroam is a wireless network that allows you to use your ECU login credentials to connect to wireless services at other institutions around the world. For more information about which institutions offer this service, visit the eduroam web page.
EndNote is a reference management software package that allows, you to create a personalised database of references for use in managing your bibliographies and references.
You can download EndNote software for free through our software download service, using your ECU Login ID.
OneDrive is part of Office365, where you can easily store, share and collaborate on assignments from any device. Goodbye USB!
As an ECU student, you have access to 1 Terabyte (TB) of cloud storage through OneDrive, which you can access anywhere from any device, as long as you’re connected to the internet.

You can access OneDrive through your student email or by downloading the OneDrive app from your App Store. For more information, visit the OneDrive help centre.
SIMO is short for 'Student Information Management Online'. It sounds better too!
SIMO is the system you’ll access through the Student Portal to:
- enrol and re-enrol;
- obtain your class timetable;
- see your exam times and dates;
- view your results; and
- view your Statement of Account.
To get an ECU student ID card, you need to visit one of our eLab counters at each campus. Your photo will be taken and your card produced while you wait. eLabs are here:
- Joondalup eLab: Building 31.233 (in the library)
- Mount Lawley eLab: Building 10.136
- Bunbury eLab: Building 3.101E
Your student ID card also acts as your:
- photo identification as an ECU student
- print credit card for printing and photocopying
- Transperth SmartRider travel concession card (optional, for full-time students)

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