Key roles
Membership Consultant
What the role involves
- Working under the guidance of the sales manager, you will be responsible for membership sales to new and renewing members through a structured sales process
- Advise existing members on additional services and ECU Sports and Fitness Centre programs
- Be involved in new member follow up programs to maximise centre usage and member retention
- Working as part of a goal orientated, sales team in a fast paced, dynamic environment (and of course stopping for a bit of fun every now and then too!)
About you
- Previous sales or customer service experience preferred but not essential if you have the right personality
- Target driven , proactive and able to work unsupervised
- Fantastic people skills and excellent phone manner
- Excellent time management and administration ability
Front Counter Reception
What the role involves
- Provide a high level of customer service at all times to patrons of ECU Sports Centres
- Work professionally and efficiently as a team member
- To maintain an efficient and professional reception area
- Ability to work irregular hours and weekends
About you
- Previous experience in a customer service role preferred but not essential if you have the right personality
- Excellent communication skills
- The ability to work in a busy environment and provide outstanding customer service
Fitness Instructor
What the role involves
- Conduct a wide range of fitness assessments (including BP, Flexibility, Height, Weight, Girth Measurements, Body Fat Analysis
- Have a sound knowledge of nutritional guidelines and dietary needs of the athlete and the general individual
- An ability to maintain the gym equipment as well as keep the gym environment clean and safe
- Provide a high level of gym supervision, correcting technique where necessary, offering advice on alternative exercise, provide motivation and support to members
- Have a sound knowledge of injuries, restrictions, illnesses, and conditions that may need to be considered when prescribing an effective exercise program.
About you
- A strong listener
- The ability to empathise and encourage a range of different clientele
- A team player who supports their colleagues
- The ability to lead and make decisions when the need arises
- The passion to continue to learn and develop new skills
- Senior First Aid qualified
- Certificate three or four in Health and Fitness or relevant degree
Umpire
To become an umpire (netball, indoor soccer, basketball) please contact our Team Sports Coordinator and enjoy the staff advantages at ECU Sports including great rates of pay and free gym membership.
