Service centres
At ECU, we are a large multi-campus institution offering a vibrant research culture and a unique teaching and learning environment. With over 21,000 on and off-shore students we are committed to breaking down barriers to education and are considered a pioneer in alternative entry pathways to education, helping more Western Australians reach their potential.
Our organisation is structured by multiple administrative service centres that guide and support our faculties, research centres, teachers, students and the communities we serve under the governance of our University Council. Visit our service centres and discover how they contribute to the ECU experience.
Centre for Learning and Development
The Centre for Learning and Development provide a variety of services to our teaching, learning and staff communities such as staff development opportunities, teaching technologies, student preparation for university courses and expert advice on teaching and learning.
ECU International
ECUI recruits international students to study at ECU in Australia either for full degrees or for semester programs and provides our current students with overseas exchange and study abroad programs. ECUI promotes international education by developing strong industry links across the globe with research, teaching and learning partners.
Facilities and Services
The Facilities and Services Centre provide an on and off-campus facilities management service right across our campuses for everything from new buildings, space management, leasing, cleaning, grounds and maintenance to fleet management, security and traffic services to student housing, bookshop, sports and recreation, and food services.
Finance and Business Services
Our Finance and Business team provide a valued financial management service ensuring we operate with effective governance and financial integrity.
Graduate Research School
Our Graduate Research School offers support and services to research masters and doctoral students, their supervisors and faculties. We aim to enhance the quality of the research experience by providing training, peer-to-peer support and promoting research culture through seminars, academic events and social activities.
Human Resources Service
HR defines the University’s staffing practices that help staff with activities including recruitment and appointment, staff planning, employee relations and performance improvement, setting pay, benefits and conditions and ensuring our work environment is safe and productive.
Information Technology Services
The Information Technology Service Centre (ITSC) supports the day-to-day activities of students, staff and researchers here at ECU by providing email services, access to information systems using secure computer and communication networks and facilities such as teaching labs, student eLabs, multimedia equipment hire, wireless connections, and technical help via IT Service Desk.
Library Services
The Library provides services for students and staff – both on and offshore, alumni and community networks. Use the Library One Search and subject databases for access to books, journal articles and other materials for your studies and research, and get support for assignments and research via workshops, tutorials and individual assistance.
Marketing and Communications Services
The Marketing and Communications Centre develops and implements the University's Marketing and Communications Plan, as well as managing key public relations functions. Key responsibilities of the Centre include brand development and management, advertising and promotions, public relations and corporate communications, corporate events, online marketing & web design, student recruitment and sponsorships.
Office of Academic Governance
The Office of Academic Governance manages the University course approval processes and provides advice and guidance in relation to a wide range of University academic policies and Rules. We also support the Academic Board and its sub-committees, the Curriculum, Teaching & Learning Committee, the Research & Higher Degrees Committee, and the Academic Services Committee and provide advice to the University community on approval processes, pathways and timelines for courses, University policies and Rules.
Office of Governance Services
The Office of Governance Services oversees the University’s governance framework and comprises Council and committee support, University-wide records management, student complaints, and communication with the ECU Student Guild.
Office of Advancement
The Office of Advancement is responsible for building and maintaining life-long, mutually beneficial relations with ECU's alumni and community partners including achieving philanthropic and 'in-kind' support. The Office is responsible for supporting alumni as individuals and groups, encouraging their participation in the life of the University and securing financial support for ECU's strategic priorities.
Office of Legal Services
The Office of Legal Services is the University’s internal legal office. It provides a comprehensive legal service to the University. The primary role of the office is to ensure that the management and staff of the University are sufficiently well advised and informed of legal requirements and issues in order to maximize the quality of decision making within the University and to protect its resources and reputation.
Office of Research and Innovation
The Office of Research and Innovation plays a crucial role in facilitating our research outcomes by providing staff with assistance in identifying funding opportunities through to submitting grant applications. The Innovation arm of the Office assists researchers in assessing their inventions for commercial potential and providing guidance on commercialising their inventions.
Planning, Quality and Equity Services
The Planning, Quality and Equity Services Centre provides advice, information and support for the universities strategic planning, operational planning, performance reporting, surveying and quality improvement processes.
The Centre helps ECU to achieve its Mission by: undertaking institutional research and engaging with government and stakeholders to successfully position and develop the university; and supporting, promoting and integrating the university’s planning, KPI, and quality frameworks at all levels.
Risk and Assurance Services
As a service to ECU, Risk and Assurance Service Centre (RASC) provides the University with an independent and value adding quality assurance function in respect of control, compliance, risk management and business continuity.
Student Services
Student Services provide administrative and support services to students, staff and external customers of ECU. They respond to and assist with student enquiries, admission applications, enrolments, fees and scholarships, timetabling, and health services including counselling and careers.