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ECU's Business Growth and Development directorate provides support to current and prospective students. This includes a centralised Communications Centre for multi-channel inbound and outbound communications, and a Future Students team. It also incorporates a Customer Strategy and Planning function, which is responsible for driving a customer-centric approach within the University.

Our Services

Business Growth and Development offers support services to prospective and current students, and staff. Your first point of contact with ECU will often be with our team in the Communications Centre, who facilitate quick resolutions. Overall, our directorate services range from general course enquiries to market research and analytics.

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