Almost all our web systems use a common username and password for authenticating access. This is called your 'ECU Login ID' and 'Password'. It's important to change your password often, and don't write it down, or share it with other students or staff.
Before you're able to login to the Student Portal you'll need to activate your account and set your security reset questions using MyLOGIN. After you've completed the activation process it can take up to 5 minutes before your account becomes active.
Your Login ID and Password are automatically established when you begin employment with us. Your account details are emailed to your line manager when your account is established. Once you have your details you will need to set your password and security reset questions using MyLOGIN. Your initial password to log into MyLOGIN will be your Ecu.DOB(DDMMYYYY).
Your Login ID is the same login information you use to access SIMO, Blackboard, the e-Lab and Library computers. If it's been some time since your last login you may need to reset your password as it may have expired.
Your login information is retained throughout the course of your employment with us. If it's been some time since your last login you may need to reset your password as it may have expired.
If it has been some time since your last login and you suspect your password has expired, provided that you know your login ID and your last valid password, you can log into MyLOGIN and reset it. In addition to your Login ID and password, you will be prompted to answer three security questions. You must answer all three security questions correctly for the system to allow you to proceed.
If you have forgotten your login details or have encountered an issue using MyLOGIN, please contact the IT Service Desk. Please be aware that you will be required to answer some security questions for identification purposes.
Under ECU's Password Conditions, your password expires every 90 days, so we advise you to change it regularly. You can change your password easily within the Portal using the 'My Account' feature. You will need to log out of the Portal and re-login for the password change to take effect across our web applications.
For a password to be accepted and effective, it must have:
Your password cannot contain any of the following:
For tips on setting a memorable password, download our Be Unique Password Tips guide.
You can obtain more help by:
Telephone: (61 8) 6304 6000
Joondalup Campus, Building 31
Mount Lawley Campus, Building 10
South West Campus, Building 3