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General Enquiries

For general enquiries, please address your question to the following address and it will be directed to an appropriate staff member

Student Central

Student Central is the first point of enquiry for all student questions. They provide a range of student support services and advice, ranging from enquiry handling and referrals, to advice on student administration processes relating to progress in your studies at ECU:

  • Locating your lecture theatre or other teaching rooms on campus
  • Enrolment or academic progress, including obtaining copies of academic transcripts and special letters
  • Advice on how to access services available to you as an ECU student
  • Receipt and processing of all student administration forms
  • Information and processing of requests for study abroad, student exchange  and cross institutional study opportunities
  • Taking on-campus payments
  • Advice on how to obtain an ID card, parking permit and access card 


Joondalup campus, Building 34
Mount Lawley campus, Building 3
Bunbury campus, Building 1

Telephone: 134 ECU (134 328) 

Course Information Hub

The Course Information Hub provides the following services:

  • Course information and advice relating to course plans, unit selection and nominating majors or minors
  • Assistance with resolution of enrolment complications e.g. prerequisite waivers, timetable clashes and full unit activities
  • Course completion advice, including extensions to deadlines
  • Identify and assist students who require access to academic support
  • Assistance with complex resume a course processes
  • Identify potential graduates


Joondalup campus, Building 18
Mount Lawley campus, Building 13
Bunbury campus, Building 1

Telephone: 134 ECU (134 328)

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