Document delivery is a service for requesting books, journal articles and other resources not held by an ECU library.
Document delivery is available to:
If you are an ECU staff member or student (including undergraduate student) you may be eligible to use the BONUS+ service.
Before placing a request for a document delivery service:
a. Search Library One Search or the library catalogue to see if it is already in the ECU library holdings.
b. Search BONUS+ to see if the book is available for loan via this service.
To place a document delivery request use our online service, Virtual Document eXchange (VDX). This system allows authorised students and staff to submit and track requests, and collect articles from VDX when notified of their arrival by email.
It is very important that you give a full and accurate citation for the material you want. Provide the full title, author’s name, volume, issue and publication date. Requests not meeting these minimum requirements will be returned to the requester for more details.
For associated costs, see our Document delivery service charges web page.
Where possible, copies of book chapters and journal articles will be delivered electronically via VDX, an email will be sent to you notifying you when a document has arrived. If there is no PDF link on your copy request in VDX, the print document has been sent to your home address as copyright or licensing restrictions prevent electronic delivery.
Materials on loan from other libraries are to be collected at the Loans desk of your home campus, unless you are an eligible off-campus student. Interlibrary loan items not collected within seven (7) days of notification are returned to the supplying library.
Loaned materials are subject to the same rules and restrictions as other library materials.
Items must be either returned to the ECU Library by the due date, or borrowers must contact Document Delivery (see details below) before the due date to request a renewal. If users have not returned an item by 14 days after the due date, they will be blocked from using VDX until the item is returned as above.
For enquiries about the document delivery service please contact us:
Telephone: (61 8) 6304 5525