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Document Delivery

Borrow from other libraries

Document delivery is a service for requesting books, journal articles and other resources not held by ECU Library.

Document delivery is available to:

  • academic and professional staff with university related research needs
  • graduate, honours and higher degree students
  • in some circumstances, remote and off-shore students*

*Requests for copies of chapters or articles can be accommodated. We’re unable to send books from other libraries to offshore students.


  • Document Delivery: ECU requests a copy of an item (e.g. journal article) not in its collection from another library
  • Interlibrary Loan (ILL): ECU requests a physical item (e.g. book) not in its collection from another library
  • Virtual Document eXchange (VDX): ECU’s document delivery platform

Note: ‘Document Delivery’ and ‘Interlibrary loan’ (or ILL) are often used interchangeably.

How it works

Three resources have been assembled to help you use the service:

  • Document Delivery Video covers searching for a resource and how to place a Document Delivery request
  • Document Delivery Library Guide explains methods for searching and requesting different types of items in detail, tracking and collecting items and FAQs
  • Downloadable pdf lists the steps for successfully using the Virtual Document eXchange system

Document Delivery instructional video

Collecting your requests

Please view the relevant page in Document Delivery Library Guide.

Overdue items

Please view the relevant page in Document Delivery Library Guide.


For enquiries about the Document Delivery service please contact us at:
Telephone: (61 8) 6304 5525

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