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Self service

Digital and Campus Services has developed a comprehensive service portal to allow staff to self-serve a wide range of products and services. If you can’t find what you’re looking for, we are still available to provide assistance over the phone, by email or in person.

Get in touch with a team member

Life Threatening Emergencies

Phone: 000

Then contact ECU Security on +61 8 6304 3333 or use any security phone located on all campuses

Non-Life Threatening and Other Emergencies

Phone ECU Security on +61 8 6304 3333 or use any security phone located on all campuses

There is a range of IT support available, including the IT Service Desk, eLab staff and the Digital and Campus Services kiosk.

Services include password resets, ECU network issues, IT equipment and many other services that support your study, research or work at ECU.

Phone: +61 8 6304 6000
Email: itservicedesk@ecu.edu.au

More information including locations and opening hours can be found in the Digital and Campus Services Knowledge Base.

ECU maintenance issues are managed by the Facilities Service Desk.

You can contact us about maintenance requests, cleaning, waste and recycling, energy and water.

Phone: +61 8 6304 5554
Email: maint@ecu.edu.au

More information including opening hours can be found in the Digital and Campus Services Knowledge Base.

ECU has a dedicated team of professional, highly trained security officers, available 24 hours a day, seven days a week to assist and protect our students, visitors and staff.

You should contact ECU Security if you are concerned for your personal safety, the safety of others, have witnessed suspicious or illegal activity while on campus, or require assistance to access rooms or buildings.

Phone: +61 8 6304 3333 or pick up any security phone on campus
Email: securityoperations@ecu.edu.au

The Campus Support Offices coordinate a range of on-campus services to support work and study at ECU.

You can contact us for room hire, university vehicles, lockers, lost property and finding your way on campus.

More information including locations and opening hours can be found in the Digital and Campus Services Knowledge Base.

All parking enquiries can be directed as below:

Phone: +61 8 6304 2460
Email: parking@ecu.edu.au

ECU offers a range of Child Care Services on all campuses for ECU staff, students and the general public.

Services include long day care, occasional care, creche and vacation care.

Joondalup Campus

Phone: +61 8 6304 5680
Email: joonccc@iinet.net.au

Mount Lawley Campus

Phone: +61 8 9370 6850
Email: mtlawleychildcare@bigpond.com

Occasional and Vacation Care (Metro Campuses)

Phone: +61 8 6304 2145
Email: ecusports@ecu.edu.au

ECU South West Campus Creche

Phone: +61 8 9780 7723
Email: southwestcreche@ecu.edu.au
Website: www.ecu.edu.au/sw-creche

The IT Business Engagement Team is responsible for engaging with the University to understand present and future IT requirements to support the University's teaching, learning, research and professional outcomes.

The team is your first point of contact to request new IT initiatives or find out how existing technologies can support your business objectives.

Email: itbusinessengagement@ecu.edu.au

Meet your IT Business Engagement Partners.

Digital and Campus Services has seven branches with responsibilities extending over all three ECU campuses.

Meet our management team.

If you experience an accessibility issue with ECU’s campus and facilities please let us know. Contact our Equity Projects Officers and describe the accessibility concern/s and what could be done to make the environment more accessible.

Phone: +61 8 6304 6170
Email: equity@ecu.edu.au

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