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Contact

If you have any queries or concerns about the complaints process at the University, or just want to discuss your complaint with someone before initiating a formal or informal complaint, you can call or send an email to:

Student and Public Complaints

Ms Lyn Graham
Senior Complaints, Compliance and Integrity Adviser, Legal and Integrity
Strategic and Governance Services Centre
270 Joondalup Drive, Joondalup WA 6027
Email: complaints@ecu.edu.au

Telephone: (61 8) 6304 2199
Facsimile: (61 8) 6304 2167

Mr Deon van der Westhuizen
Senior Complaints, Compliance and Integrity Adviser, Legal and Integrity
Strategic and Governance Services Centre
270 Joondalup Drive, Joondalup WA 6027
Email: integrity@ecu.edu.au

Telephone: (61 8) 6304 2056
Facsimile: (61 8) 6304 2167

Staff Complaints

Ms Lesley Roza
Manager Safety and Employment Relations
Human Resources Service Centre
270 Joondalup Drive, Joondalup WA 6027
Email: l.roza@ecu.edu.au

Telephone: (61 8) 6304 2362

Complaints Framework

The Manager, Legal and Integrity within the Strategic and Governance Services Centre has overall responsibility for operation of the Complaints Framework at Edith Cowan University. The Manager and the Compliance team also investigate complaints related to fraud and misconduct.

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