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Information for students

Important information

Please note the below FAQs are subject to change following the WA Government’s announcement on the Perth and Peel region’s transition out of lockdown from 12:01am Sunday, 14 February.

ECU is continuing to closely monitor the evolving COVID-19 situation in accordance with the latest WA Government and health authority advice.

Both Ngoolark (Building 34) and Building 31 (including Bermuda Café) at ECU Joondalup Campus, as identified by the Department of Health, have been deep cleaned in accordance with our COVID-Safe Plan.

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For student queries or support, visit Ask Us or contact the Student Hub.

The WA Government has advised that if you are unwell with COVID-19 symptoms or were at a potential exposure location, you need to get tested at a COVID clinic and self-quarantine until you receive a negative test result. If you develop symptoms, even if you've already tested negative, you must get tested again.

See the HealthyWA website for the latest WA Government health advice.

Students and staff members must notify the University if they have been tested for COVID-19, are required to self-isolate/quarantine or have a confirmed case of COVID-19. Students and staff members must also advise the University of their test results.

Notify ECU of COVID-19 test/isolation/quarantine or confirmed case
Advise ECU of test results

We all have a part to play in helping to stop the spread of COVID-19. To protect the health and safety of the ECU community, students and staff, please ensure you:

  • Maintain good personal hygiene, including frequent hand-washing.
  • Stay home if you are unwell. Students who have to miss a class because they are unwell should contact their Unit Coordinator to find out how they can catch up.
  • Maintain physical distance from others where possible.
  • Observe all campus signage and directions regarding COVID-19, including the SafeWA app.

Quick links

Advice for all students

What support services are available for students?
  • Counselling services, the medical centre, careers advisors, learning advisors and all services are available.
  • For enquiries or support, visit Ask Us or find the service on the Student Intranet.

This information was last updated: 07 Feb 2021

I have a placement, how do I know if it has been impacted by COVID-19?
  • Your Placement Coordinator will provide up to date information on the availability of placements.

This information was last updated: 08 Feb 2021

Are the libraries and eLabs still open?
  • In line with Western Australia’s current lockdown requirements, all ECU campus buildings, including the Libraries, will reopen in line with WA’s transition out of lockdown.
  • The Joondalup and Mount Lawley Campus ECU Library and eLabs are open, and return to pre-lockdown conditions from Sunday, 14 February 2021, in line with the Perth and Peel Region’s transition out of lockdown.
  • The ECU Library and eLabs at the South West Campus reopened in line with the South West Region returning to pre-lockdown conditions as of 6pm on Friday, 5 February 2021.
  • You can also access Library services online, and contact Library staff for general enquiries and/or virtual appointments.
  • For more information about any aspect of Library services at this time, you can contact us by phone (61) 8 6304 5525 or email library@ecu.edu.au.
  • If you require remote IT assistance please contact the IT Service Desk.

This information was last updated: 12 Feb 2021

Will Orientation be occurring on campus?
  • Orientation for Semester One, 2021 will commence on Monday, 15 February and we’re looking forward to welcoming new students to ECU.
  • All ECU Joondalup and Mount Lawley Campus buildings return to pre-lockdown conditions from Sunday, 14 February 2021, in line with the Perth and Peel Region transition out of lockdown – and in time for Orientation.
  • The ECU South West Campus returned to normal operational hours in line with the South West Region returning to pre-lockdown conditions as of 6pm on Friday, 5 February 2021.
  • See the latest updates on Orientation for Semester One, 2021.

This information was last updated: 12 Feb 2021

I'm feeling anxious about the lockdown situation. Who can I talk to?
  • These are very challenging times and we all need to lean on every support we can – family, friends and professional services – to keep us moving forward.
  • If you are feeling stressed or anxious, please don’t hesitate to reach out to ECU’s free and confidential Student Counselling Service.
  • For a mental health emergency, students can phone ECU’s out of hours student crisis line on 1300 583 032 or SMS by texting 0488 884 232.

This information was last updated: 07 Feb 2021

I need to travel to Perth for study, but I’m currently interstate.
  • If you are planning to travel to Western Australia (WA) from interstate in accordance with WA’s controlled interstate border arrangement, you must complete a registration and declaration for a G2G PASS before you travel, and present it at checkpoints as requested.
  • You can obtain a 'Certificate of Enrolment' from your SIMO account to support your application by going to the menu link under the 'enrolment' section.
  • To submit your travel declaration visit the G2G Pass website to set up an account and complete your application.
  • If you have an existing G2G Pass account, simply login to complete your application.
  • If you are required to quarantine upon entering WA, it is encouraged that you download the G2G Now app to enable virtual quarantine checks.

This information was last updated: 16 Feb 2021

Advice for all Higher Degree by Research (HDR) Students

What should I do if my research has been affected by the lockdown and/or restrictions?
  • If your data collection and/or research has been affected by COVID-19, you are encouraged to contact your School Associate Dean Research to discuss. Depending on the extent of the changes you may be required to document any proposed changes to your plan or timeline in the Alternative Work Plan. If you wish to continue your research with minor amendments you may need to apply for an ethics amendment if required (for research with animal or human research ethics approval). If this is the case or you are unsure please contact the Research Ethics Team.

This information was last updated: 16 Feb 2021

Health advice

How do I advise the University if I have been tested for COVID-19 or if I have a confirmed or suspected case of COVID-19?
  • Please submit a Notification of confirmed or suspected case of COVID-19 form to notify the University if you have been tested for COVID-19, are required to self-isolate/quarantine or have a confirmed case of COVID-19.
  • You then need to advise the University of the test results by submitting a Notification of outcome of COVID-19 test results form.
  • Please submit a new notification each time you are tested and receive a result.
  • The WA Government has advised that if you are unwell with COVID-19 symptoms or were at a potential exposure location, you need to get tested at a COVID clinic and self-quarantine until you receive a negative test result. If you develop symptoms, even if you've already tested negative, you must get tested again.
  • You will be advised by the Department of Health if you require additional testing or are required to self-isolate/quarantine and must follow these directions.

This information was last updated: 16 Feb 2021

Where can I get the latest health advice?
  • Visit the WA Government’s COVID-19 webpage and the HealthyWA website for the latest information and advice on the COVID-19 coronavirus for Western Australia and COVID testing.
  • The WA Government has advised that if you are unwell with COVID-19 symptoms or were at a potential exposure location, you need to get tested at a COVID clinic and self-quarantine until you receive a negative test result. If you develop symptoms, even if you've already tested negative, you must get tested again.
  • You will be advised by the Department of Health if you require additional testing or are required to self-isolate/quarantine and must follow these directions.
  • Students and staff members must notify the University if they have been tested for COVID-19, are required to self-isolate/quarantine or have a confirmed case of COVID-19 by submitting a Notification of confirmed or suspected case of COVID-19 form. Students and staff members must also advise the University of their test results by submitting a Notification of outcome of COVID-19 test results form.
  • Please submit a new notification each time you are tested and receive a result.
  • You can also contact the WA Coronavirus Health Information Line on 13 268 43 for advice if you have been in close contact with a suspected case.
  • You can check your symptoms online to see if you need to seek medical help or get tested. Visit the healthdirect Coronavirus (COVID-19) Symptom Checker on the Australian Government Department of Health website.
  • The Australian Department of Health has this advice for home quarantine and isolation practices, including what to do if you begin to have symptoms while in quarantine, and appropriate precautions for people living with someone in self-isolation/quarantine.
  • SafeWA contact tracing: Venues around WA are now required to keep attendance registers of all visitors to enable rapid coronavirus tracing. If you see a check-in station or QR code at any venue, you must register your attendance by either using the WA Government’s SafeWA app to scan a QR code, or in writing using the provided check-in form at the venue entrance. For more information and to download the app, visit safewa.health.wa.gov.au. If you see a QR code at an ECU location you are visiting, please scan it.

This information was last updated: 16 Feb 2021

What should I do if I am feeling unwell? Should I attend campus?
  • Staff, students, contractors and visitors who are unwell with cold and flu symptoms should stay home to allow time to recover.
  • If you are a student and have to miss a class because you are unwell, contact your Unit Coordinator to find out how you can catch up.
  • It’s important to stay calm and remember that earlier symptoms of coronavirus are consistent with a range of illnesses, most of which are not considered serious for otherwise healthy people.
  • The WA Government has advised that if you are unwell with COVID-19 symptoms or were at a potential exposure location, you need to get tested at a COVID clinic and self-quarantine until you receive a negative test result. If you develop symptoms, even if you've already tested negative, you must get tested again.
  • You will be advised by the Department of Health if you require additional testing or are required to self-isolate/quarantine and must follow these directions.
  • Visit the WA Government’s COVID-19 webpage and the HealthyWA website for the latest information and advice on the COVID-19 coronavirus for Western Australia and COVID testing.
  • You can also contact the WA Coronavirus Health Information Line on 13 268 43 for advice if you have been in close contact with a suspected case.
  • You can check your symptoms online to see if you need to seek medical help or get tested. Visit the healthdirect Coronavirus (COVID-19) Symptom Checker on the Australian Government Department of Health website.
  • Students and staff members must notify the University if they have been tested for COVID-19, are required to self-isolate/quarantine or have a confirmed case of COVID-19 by submitting a Notification of confirmed or suspected case of COVID-19 form. Students and staff members must also advise the University of their test results by submitting a Notification of outcome of COVID-19 test results form.
  • Please submit a new notification each time you are tested and receive a result.

This information was last updated: 16 Feb 2021

Safety on campus

What is ECU doing about COVID-19?
  • ECU is closely monitoring the evolving COVID-19 situation and acting on the advice of the WA Government, WA Health, the federal Department of Health and the Department of Home Affairs.
  • ECU developed a COVID-19 Safety Plan, which outlines how ECU intends to continue to provide a safe and healthy working and learning environment during the COVID-19 pandemic. The COVID Safety plan is regularly updated in line with Government requirements.
  • All facilities at ECU’s campuses are safe and open, including the libraries, eLabs, cafes, sport and fitness centres and study spaces.
  • We have introduced attendance registers for all staff, students, contractors and visitors who enter certain venues on ECU’s campuses to enable rapid contact tracing. If there is a check-in station or QR code at the entry of any venue on ECU’s campuses you must register your attendance by either:
    1. Using the WA Government’s SafeWA app to scan a QR code, OR
    2. In writing, using the provided check-in form at the venue entrance.
  • All on-campus events will adhere to WA Government requirements.
  • We have convened an incident management team to ensure there is a coordinated and measured response across the University.
  • Work and study related international and interstate travel has been restricted in line with Federal and State Government restrictions.
  • We are continuing to update staff and students across our communications channels and are responding to enquiries through our communications centre.
  • We are continuing to follow the WA Government’s recommended physical distancing advice and will continue with increased hygiene and cleaning measures across all campuses. In addition, cleaning products will be available in all classrooms for staff and student use and hand sanitiser is available throughout the University. To support this, increased signage has been rolled out across our campuses.
  • Preventative hygiene information has been distributed across our University campuses.

This information was last updated: 16 Feb 2021

What is the ECU COVID-19 Safety Plan?
  • ECU developed a COVID-19 Safety Plan, which outlines how ECU intends to continue to provide a safe and healthy working and learning environment during the COVID-19 pandemic.
  • The COVID-19 Safety Plan addresses issues of safety, mandatory contact registers, cleaning and physical distancing measures for specific activities including teaching and learning (aligned to the Teaching Delivery Plan Semester 1 2021); research; campus amenities; events and community visits; and external venue hire.
  • Importantly, the COVID-19 Safety Plan highlights personal accountability and responsibility for specific hygiene and cleaning matters and those under the responsibility of Digital and Campus Services.
  • As can be expected, to keep pace with an ever-evolving situation, the COVID-19 Safety Plan is regularly reviewed and updated in line with latest advice from the WA Government and other State or Federal government requirements.
  • The ECU COVID-19 Safety Plan is available via HRSC’s COVID-19 Information and Resources webpage.

This information was last updated: 16 Feb 2021


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