Employee theft is a perennial and pertinent issue costing businesses on average $200 billion annually. There is a paucity of studies investigating the motivations behind hotel employee theft especially among Generation Z workers. This targeted sample group is pivotal to the hotel industry as they are the future hotel leaders. Research has also revealed that that employee theft tends to occur among younger demographics. These reasons can be attitudinal such as excitement, influenced by fellow colleagues and perceived ease of committing the theft. There are several research questions to consider in hospitality theft research.
- Why do hospitality workers steal from their employers?
- Are there key differences in theft behaviour among employees in different hotel departments (F&B, FO, HK, Administrative)?
- What is considered theft and what items do employees steal from their employers?
- What are the managerial solutions to deter and prevent employee theft?
- What are the theoretical underpinnings which could be used to investigate hospitality theft issues?
Desired Skills: Quantitative, Qualitative and Mixed Methods
Project Area: Hospitality, Human Resources
Supervisor(s): Dr. Edmund Goh
Project level: Honours, Masters, PhD
Funding: Applicant should apply for ECUHDR or RTP Scholarship
Start date: 2018