This interprofessional learning through simulation resource package consists of two components: an audiovisual resource and a supporting facilitator manual. In order to optimise the learning opportunities from this package it is recommended that participants are firstly introduced to the concepts of interprofessional learning and human factors in health care.
The audiovisual resource depicts the evolution of the receptionist breaking through her communication issues and finding herself able to speak up. The package has been created in a format to enable flexibility in its application depending of the educational setting.
A receptionist at a medical clinic notices that a client waiting for his appointment with the GP for his chest infection goes to the toilet frequently. She advises the client to tell the GP about this during his consultation, but later finds out that he has not. Due to the traditional hierarchy that exists within health care teams, the receptionist is finding it difficult to voice her concerns to the GP.
The specific learning competency areas for this scenario are:
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