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  • Dr Laizah Mutasa

    Dr Laizah Mutasa

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Dr Sashah Mutasa

Lecturer

Staff Member Details
Telephone: +61 8 6304 2636
Email: l.mutasa@ecu.edu.au
ORCID iD: https://orcid.org/0000-0003-1377-2862

Sashah is a lecturer in the school of Business and Law under the Business Systems and Operations Discipline.

Biography

Sashah has over 15 years of experience in higher education and has taught a wide range of Information Technology and Management Information Systems units at both postgraduate and undergraduate levels. She also has industry experience in software development and information systems, which informs her practical and applied approach to teaching, curriculum development, and student learning.

Her primary research interest is digital health, particularly the adoption and use of digital technologies to improve healthcare delivery, access to services, and clinical decision-making. Her broader interests include artificial intelligence, digital transformation, and information systems. She has published in academic journals and presented at conferences in these areas. As an educator, she is passionate about student engagement, evidence-based teaching practices, and preparing graduates with the skills needed to navigate rapidly evolving digital and business environments.

Current Teaching
  • Management Information Systems
  • Business Analytics

Awards and Recognition

[2020] – [Researcher of the year], (Cape Peninsula University of Technology ICT Research Forum)

Qualifications

  • Doctor of Philosophy, South Africa, 2022.
  • Master of Science (Information Technology), India, 2017.
  • Bachelor of Science - Computing and Information systems, England, 2008.

Research Outputs

2026

Journal Articles

  • Mangundu, J., Mutasa, S., Madugoda Gunaratnege, S., Ujakpa, MM. (2026). Innovativeness and self-efficacy in lecturers’ intentions to use cloud computing services in teaching and learning in South African higher education. Education and Information Technologies, 2026(Online first), 39 pages. https://doi.org/https://doi.org/10.1007/s10639-026-14016-x.

Conference Publications

  • Asare, A., Asare, JW., Ujakpa, MM., Kyei, EA., Mutasa, S., Freeman, E., Brown-Acquaye, WL., Lempogo, F. (2026). Enhanced Ensemble Model-Based Approach from Deep Learning for MonkeyPox Detection Using Medical Images. AI Revolution: Research, Ethics and Society (166–189). Springer Nature. https://doi.org/10.1007/978-3-032-13056-3_14.
  • Asare, JW., Asare, A., Ujakpa, MM., Kyei, EA., Mutasa, S., Brown-Acquaye, WL., Lempogo, F., Coleman, A. (2026). A Hybrid Three-Layer Convolutional Neural Network Architecture for Detecting Anemia Using Clinical Images. AI Revolution: Research, Ethics and Society (144–156). Springer. https://doi.org/10.1007/978-3-032-13056-3_12.
  • Kyei, EA., Asare, JW., Modey, P., Ujakpa, MM., Mutasa, S., Freeman, E., Brown-Acquaye, WL., Koi-Akrofi, GY. (2026). A Hybrid Sentiment Analysis Model to Detect Racist Tweets Using Lexicon-Based Sentiment Analysis and a Support Vector Machine Algorithm. AI Revolution: Research, Ethics and Society (365-389). Springer Science and Business Media Deutschland GmbHbc. https://doi.org/10.1007/978-3-032-12313-8_29.

2025

Journal Articles

  • Hughes, L., Dwivedi, YK., Malik, T., Shawosh, M., Albashrawi, MA., Jeon, I., Dutot, V., Appanderanda, M., Crick, T., De', R., Fenwick, M., Madugoda Gunaratnege, S., Jurcys, P., Kar, AK., Kshetri, N., Li, K., Mutasa, S., Samothrakis, S., Wade, M., Walton, P. (2025). AI Agents and Agentic Systems: A Multi-Expert Analysis. Journal of Computer Information Systems, 65(4), 489-517. https://doi.org/10.1080/08874417.2025.2483832.
  • Hughes, L., Kiani Mavi, R., Aghajani, M., Fitzpatrick, K., Madugoda Gunaratnege, S., Hosseini Shekarabi, A., Hughes, R., Khanfar, A., Khatavakhotan, AS., Kiani Mavi, N., Li, K., Mahmoud, M., Malik, T., Mutasa, S., Nafar, F., Yates, R., Alahmad, R., Jeon, I., Dwivedi, YK. (2025). Impact of artificial intelligence on project management (PM): Multi-expert perspectives on advancing knowledge and driving innovation toward PM2030. Journal of Innovation and Knowledge, 10(5), Article number 100772. https://doi.org/10.1016/j.jik.2025.100772.
  • Mutasa, S., Iyamu, T. (2025). The Integration of e‐Health With e‐Governance: An ANT Translation of the Influencing Factors. The Electronic Journal of Information Systems in Developing Countries, 91(5), Article number e70029. https://doi.org/10.1002/isd2.70029.
  • Mutasa, S., Ujakpa, MM., Nyikana, W., Shaanika, I., Iyamu, T. (2025). Application of Enterprise Architecture to Guide the Integration of Health Information Systems in Namibia. Information Resources Management Journal, 38(1), 22 pages. https://doi.org/10.4018/IRMJ.367274.

2023

Journal Articles

  • Mutasa, S., Iyamu, T. (2023). THE STIMULUS OF FACTORS IN IMPLEMENTING THE E-GOVERNANCE CONCEPT IN THE EMERGING ECONOMY. Journal of Governance and Regulation, 12(1), 159-170. https://doi.org/10.22495/jgrv12i1art15.
  • Mutasa, S., Iyamu, T. (2023). Application of activity theory to examine the implementation of e-health in Namibia. International Journal of Healthcare Management, 16(2), 157-166. https://doi.org/10.1080/20479700.2022.2083046.
  • Mutasa, S., Iyamu, T. (2023). The Stimulus of Factors in Implementing the E-Governance Concept in Namibia. International Journal of Sociotechnology and Knowledge Development (IJSKD), 15(1), TBD. https://doi.org/10.4018/ijskd.320478.

2021

Journal Articles

  • Mutasa, S., Iyamu, T. (2021). Conceptualizing the integration of ehealth with egovernance in a developing country. Information Resources Management Journal, 34(3), 64-78. https://doi.org/10.4018/IRMJ.2021070104.

2019

Conference Publications

  • Ujakpa, M., Heukelman, D., Rodriguez-Puente, R., Mutasa, S. (2019). Perceived use of Mobile Devices at the Workplace and it’s Perceived Effect on Performance. Global Trends in Management, IT and Governance in an E-World (E-MIG 2019) International Conference Proceedings (195-198). Open University of Mauritius. https://doi.org/10.13140/RG.2.2.27274.29120.

2017

Journal Articles

  • Ujakpa, M., Fundisi, J., Mutasa, S., Lazarus, V., Uushini, N., Sheepo, T., Eshun, J. (2017). Customer Satisfaction Assessment Using the SERVQUAL Model. Science Journal of Business and Management, 5(5), 194-198. https://doi.org/10.11648/j.sjbm.20170505.13.

Research Projects

  • Laying the Foundations for Digital Mental Health: A Comparative Study of Emerging Models in Africa and Established Telehealth Systems in Australia , Australia Africa Universities Network, Partnership & Research Development Fund, 2026 ‑ 2027, $9,090.
  • Evaluation of the Daraja Impact Hub Program, Daraja Impact Hub, Grant, 2026, $27,200.

Research Student Supervision

Current Supervisions

Associate Supervisor

  • Doctor of Philosophy, What works with chatbots in the customer experience context? a cognitive appraisal theory lens

Completed Supervisions

No data available
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