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Where can I get support?

Whatever your situation, it is important that you know support is available to you, both within ECU and beyond.

Support options for staff or students at ECU impacted by family and domestic violence may include:

  • Flexible work and study arrangements where appropriate
  • Access to internal support services and external referral information
  • Housing and transport advice and assistance
  • Support to report incidences both internally and externally
  • Physical safety measures, such as security escorts where required

The above list is not exhaustive and we encourage you to reach out and talk to us about what support needs you may have and how we can help.

Support for ECU Students

ECU acknowledges that students have lives, families and relationships outside of their studies and that for too many of our students, they will be impacted by family and domestic violence in some way. ECU is available to provide a range of different support options to navigate this based on your individual circumstances.

ECU Security

ECU Security can be contacted at any time (day or night), while you are on campus. ECU Security will also follow up with other ECU support staff or police and emergency services if required.

  • ECU Security: phone (08) 6304 3333

Psychological Counselling Support

ECU provides free, confidential psychological counselling support to all currently enrolled ECU students to address any personal issues that may impact upon their study, including family and domestic violence. The Counselling Service can also refer you to external family and domestic violence organisations.

Student Success Officers

Student Success Officers assist students in negotiating university life and offer one-on-one appointments for students to explore and develop plans to overcome any challenges. Student Success Officers can assist with referrals, providing financial and housing advice or support and more.

ECU Health Services

ECU Student Health Services assists students, staff and the university community with their health care needs. The primary function of the service is to provide you with psychosocial and physical health support

  • Check out the Student Health page for further information
  • Phone: (08) 6304 5618

Equity Project Officers

Equity Project Officers are available for ECU students and staff to discuss their concerns or needs and can provide further information on university and community support services.

Out of Hours Crisis Line

ECU's Out of Hours Crisis Line operates from 4:30pm to 8:30am on weekdays, and 24 hours on weekends, providing students with mental health and wellbeing support.

  • Phone: 1300 583 032
  • SMS: by texting 0488 884 232

Support for ECU Staff

ECU recognises that any staff member may experience situations of violence or abuse in their personal life that may affect their attendance or performance at work. ECU endeavours to support staff impacted by family or domestic violence in a respectful manner, and to enable them to maintain their employment while they deal with their personal circumstances.

ECU Security

ECU Security can be contacted at any time (day or night), while you are on campus. ECU Security will also follow up with other ECU support staff or police and emergency services if required.

  • ECU Security: phone (08) 6304 3333

Employee Assistance Program (EAP)

All staff and their immediate family members experiencing and impacted by violence or abuse can access free and confidential support and counselling through the University’s Employee Assistance Program. This professional counselling service is free, confidential, independent, and available 24 hours 7 days a week to staff and their immediate family members.

Appointments can be made via:

Human Resource Services Centre

Where family and domestic violence is having an impact on your work or you need support, staff members are encouraged to seek assistance from a suitable support service of the University to enable exploration of suitable options and support measures that may be available and beneficial to a person’s particular situation and circumstances.

ECU has a range of support measures and services available to staff such as:

  • Arrangements with ECU Security Services, including security escorts as required;
  • Employee Assistance Program for staff and their immediate family;
  • Access to flexible working arrangements, including changes to working times consistent with the needs of the work area;
  • A period of absence or leave to manage legal, medical or other family arrangements;
  • Temporary change of work location where possible;
  • Changing contact details (phone/email) if practicable; and
  • Leave entitlements and other staff provisions.

For further information relating to support services available to staff members who are experiencing situations of violence or abuse in their personal life visit Domestic and Family Violence on the Human Resources Service Centre page or contact your HR Support Contact.

ECU Health Services

ECU Health Services assists students, staff and the university community with their health care needs. The primary function of the service is to provide you with psychosocial and physical health support

  • Check out the Student Health page for further information
  • Phone: (08) 6304 5618

Equity Project Officers

Equity Project Officers are available for ECU students and staff to discuss their concerns or needs and can provide further information on university and community supports.

External Support Services

ECU staff are able to refer to community support services that are relevant and appropriate for your circumstances. In addition to the internal resources and supports listed above or on the equity resources and support page, you can see a list of key related services below.

1800RESPECT

1800RESPECT is the national family violence and sexual assault counselling service is available 24 hours a day, 7 days a week. It’s confidential and free to call. They can also help with advice about online safety if you think someone is watching your online activities.

  • call 1800 737 732 to speak with a professional counsellor
  • visit the 1800RESPECT website

Women's Domestic Violence Helpline

Women’s Domestic Violence Helpline is a state wide 24 hour service providing support and counselling for women experiencing family and domestic violence.

MensLine Australia

MensLine Australia is a telephone and online counselling service for men with emotional health and relationship concerns.

  • Call them on 1300 78 99 78
  • visit the MensLine website

Sexual Assault Resource Centre

Sexual Assault Resource Centre provides a range of free services to people affected by sexual violence.

Waratah Support Centre (Bunbury)

Waratah Support Centre is located in Bunbury and provides free, specialised intervention services for people who have experienced domestic violence.

Lifeline

Lifeline offers personal 24 hour crisis support services if you’re affected by family and domestic violence.

  • Call them on 131 114
  • visit the Lifeline website

We would like to acknowledge and pay respect to the Noongar people, the traditional custodians of the land upon which ECU's campuses stand and programs operate.

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